Petco

I went to Petco Grooming for the very first time and I chose this location because they provided the best price than a few other locations in LA. (I don’t understand why all the prices vary depending on the location though)
Anyway, I got the full service + teeth cleaning for my dog and I was very impressed with how his haircut turned out! Joe was our groomer and he also helped setup everything in the beginning. He’s super friendly and without his help, I wouldn’t have even known about the 50% off coupon for the extra services (teeth cleaning, etc.)!
I’ll definitely go back as long as Joe is there! I’m also coming back this Saturday to get my dog his rabies shot (only $ 19)!

This Petco is so much better than the one on La Brea. The staff all around is kinder, more helpful, and genuine. Joe and the rest of the grooming staff are awesome and know how to handle a rescue’s trauma. Sadly I can’t say that about every groomer our dog has been to.
We also have a cat and one the gals gave us a great recommendation for a new cat litter: crystals! Odor absorbing crystals and they work great – especially for tracking!
Parking is validated and easy with a roof top garage. Entrance on Western. Ask for Joe, especially if you’re a parent of a rescued chihuahua!

Petco at Hollywood and Western would not groom my dog because her rabies certificate was from the animal shelter, and did not contain a stamp from a private veterinarian. This is something they should have told me when I made the appointment a week before! Their excuse? The certificate from the animal shelter «could be counterfeit». Are you kidding me? I asked to speak to the manager and she explained this is their corporate policy. This is the stupidest thing I have ever heard. So, if you have adopted a dog from an animal shelter, don’t bother taking him or her to Petco to groom. They won’t touch your dog and you will have to look for another groomer.

I go here all the time. Very clean and the workers here are very friendly It’s kind of new and I’m so glad I have a petco near by to go to

Decently knowledgable, super friendly and fun staff. I come here for cat food, they have a great selection. They also have the cutest little hairless guinea pigs and their prices on food and pets are comparable to any other place I’ve been.

So this place recently opened and in some ways you can tell they haven’t quite figured out how to run the place. However, their staff is so incredibly helpful and willing to go the extra mile that I’m giving them five stars anyway and will definitely be back.

Quite a few bad reviews on this petco, we have been comming here since it open and so far staff has been helpful and friendly, leo seems to like it we just ask him if he wants to go to petco and goes koookoo crazy, and if we happened to dry by starts to howling.

Really awful. Today I walked in to look at some of the animals. I approached a fish tank and saw multiple fish eating 4 other dead fish (who recently died I’m assuming) in the same tank. The fish had big bellies. Imagine your little child seeing this? It was really sad. And the cats were very sad in their tiny cages. Also, the parrot’s didn’t look healthy. And an employee was cleaning the glass inside a fish tank with her hand while fish were still inside. How traumatizing for the fish! It was just a sad sad place for the animals, but specifically the fish.

Came to get a de-​wormer for my dog. There was no one to assist when I finally got assistance they were of no help and didn’t even offer a solution. Pretty much what they told me was if you have a phone you can look it up yourself. I checkout and the cashier was awful not friendly and I felt rushed as if was being a nuisance to her. Awful store bad service.

This place is a nightmare!!! It’s a mess to find anything in the store, very unorganized and weirdly placed items. Staff was practically no help. Now on top of all of that, I am stuck in my car trying to leave the parking lot w about 10 other cars… were all just stuck!!! What should have been a quick 5 minute trip in and out has now taken over an hour and who knows when we’ll be let out of their parking structure. They literally told me «there’s not much we can do»
…so am I supposed to just live in my car in your parking lot?!

Does the trick if I’m looking for a pet accessory or treats. Unfortunately, they don’t have a huge selection of food and specifically don’t carry Taste of the Wild (which is a pretty popular brand). Staff is hit or miss. Some don’t acknowledge any customers/​pets, while some will give my pup lots attention and treats. I will definitely be back out of convenience. I do like that they offer parking and there are a number of other stores close by (Ralphs, Marshalls, etc)

Kimberly has excellent customer service
skills! Don’t see that much anymore
today!

Do. Not. Shop. Here.
This Petco is huge and would be a convenient place to pick up pet supplies but it is a SH*T SHOW. It’s not necessarily Petco’s fault — it’s the fault of the idiots who manage the building. I arrived at 3:15pm to pick up 12 cans of cat food. It should have taken 5 minutes. It is now 3:50pm and I have been waiting for 25 minutes just to leave the parking structure. Yes, I am writing this review from my car. There are at least 8 cars in front of me. I don’t expect we’ll be moving any time soon.
Bottom line: only come here if you really want to listen to NPR in your air conditioned car. For an hour.

Clean, open, and big. Super friendly staff who are genuinely interested in animals. They have a wide variety of animals too — including chinchillas.

Relatively small store but it has everything I need for my pup.
Great dry food selection; lots of healthy treats!
Clean store.
Doesn’t have a nasty smell.
The parking is easy and free.
Make sure you get a validation ticket!
(TIP: when exiting the lot, put in your parking ticket in the machine first and THEN put in your validation ticket.)
The staff is very friendly and helpful.
Haven’t run into a problem yet and hoping/​expecting not to in the future as well!

The best selection of rabbit supplies I have seen for a long time.
Roof parking is free with validation which can be obtained after making a purchase at the register. The lot maximum is $ 20 for a lost ticket.
I found several items out of place, missing or mislabeled. I like to know what I’m buying and how much it will be when I get to the register.

Location and variety is great. However, some of the employees are quite strange. This one time I took my two conures to check out the conures and ended up playing with chinchilla. As the worker who was helping me was watching my birds, some random worker came and just took one of my conures– how rude.
And there was another african american lady in her 40s or so who helped me out at the bird section. She was so impatient with me and the birds. It’s almost like she didn’t want me to bond with the bird or want the birds to get to know me. Anyways, even though this place is big, the workers are not friendly at all.

The location is great, there’s always parking and the employees are nice.
The prices, however, are about 25% higher here than on their website. They have half an aisle for cat toys and most of it is empty. The few toys they do have are either things that no self-​respecting cat would touch or stuff that would be shredded in minutes. My pug could care less about the hundreds of dog toys in stock, she wants food! And the cat thinks I don’t love him because I came home empty handed again. Poor guy.

Great location! Easy parking! Huge selection!
This is one of the best Petco’s I’ve ever been to in LA simply because it is extremely convenient and the selection is huge!
Parking on the roof with elevator access that opens up right inside the door! You don’t have to worry about huge parking lots or street parking. It’s also considered one of the «larger» petco stores in the area so they carry all the unique stuff like doggie doors and grooming.
Everyone there has always been super friendly and quick to help you find something. Check out is a breeze also, no long lines or waits.
Don’t waste your time with any of the surrounding pet stores/​locations. All the mom and pop stores are usually more expensive and don’t have what you need!
Highly recommended!

Extremely helpful staff, they always go an extra mile to better assist. Everyone seems genuinely nice and accommodating. I just wish that Petco in general would be a little more selective on some of the products they sell in the fish section. I’ve recently purchased a fish tank heater which almost boiled my Betta to death. Although I was able to return the heater, I feel like it could have killed my Betta if I didn’t monitor the thermostat. Additionally, this store may want to consider staying open longer, especially on Sunday’s just like their other location on La Brea.