Pasadena Design Group

We were looking for someone to help us design an extension and renovate a residential house however when speaking to Mark, he was rude and condescending and seemed very impatient. We have never done a addition/​renovation before so we had some questions as to their process and instead were talked down to like we were wasting their time. The process was never clearly explained which is why we had questions. I imagine it would be very stressful and difficult working with them over a lengthy renovation process.
We’ve since reached out to other contractors and it’s like night and day. Others take the time to fully explain their services, are friendly and patient.
In the end I’m glad we had an initial bad experience with Pacific Design Group so we wouldn’t end up mid-​project with tons of headaches.
* This company also goes under the name Los Angeles Design Group, Unilocal that company and you’ll find only negative reviews. They have multiple websites, company names, and phone numbers but all are owned by owner Mark G. The business address is simply a virtual office with an answering service and not a true office.