Olympic Junk Car For Cash

Called trying to junk my Nissan Altima but was told they do not buy that model, even though i was just trying to junk. Hmm.

Very unprofessional. I called to schedule a pickup for my 95 Mercury Sable. He asked what kind of car it was… I told him and he says hmmmm NO WE DONT BUY THAT. This is the first review I’ve ever written… ever…people need to know to stay away.
And don’t explain yourself

Olympic Junk Car is the Best Junk Car Removal Company in Los Angeles.
I got the money I needed by getting rid of my non running truck and now have extra cash for the holidays! Great customer service too!

I am completely enraged at this very moment with the person whom claims to be the owner of the business. As I was making phone calls around town to have my vehicle junked, I came across their website, which I was very impressed with by the way, very nicely done. Unfortunately upon answering I was a bit confused as the person who answered did not answer professionally nor with a greeting of the business. I asked where or who I was talking to, only to be replied with «Well who do YOU want to talk to?!», I was thrown off, yet none the less I stated where I was trying to call and my reason for it. The man asked me for the year and make of the vehicle, I answered, he replied with «Ufff No!», again I was thrown off not only because of their terrible phone etiquette but also because I believed I was calling a professional business establishment, he was talking very rudely. I asked the man on the phone if the business was a private owned business or if it was a big place, I must have struck a nerve because he just let out a frustrating sigh and hung up on me. I was so upset about this persons lack and unprofessional customer service that I called again to demand to speak with his supervisor. At this point he claimed to be the owner and I told him that if he was the owner, he should not address his clients or potential clients so rudely and that that was the worst customer service ever. He then responded that I was the type of person who just loves to complain and go on Unilocal to talk trash. At this point I had no idea that the business was open for reviews on Unilocal,but he made me aware, so I said I would do just that, I was going to go on Unilocal and say exactly what a horrible experience I had. As I was speaking to him I went on Unilocal to look them up and immediately saw why he had said that, I saw the one star reviews of other poorly handled clients, I did not read them, nor have I done so yet, based on my experience alone I have no reason to doubt these people. I told the man it was no wonder why he was worried about me being «the type of person to write bad reviews» That it was clear that this was not a one time incident and unfortunately it was just his poor business habits that had other Unilocal reviews be so low. At this point he threatened me that IF HE WENT ON Unilocal AND SAW THAT I HAD WRITTEN A BAD REVIEW, THAT HE WOULD PUT MY PHONE NUMBER OUT THERE AND MAKE IT PUBLIC… What the heck kind of business owner does that?! I reminded him that Unilocal was a place where people could go and give their input if the business was on Unilocal and open to do so. I told him I would take all measures if he proceeded to make my number public, especially when he has plan to do so with the intent of having me be harrased or bothered by strangers… I will not allow this man to bully me into not making public my horrible experience. My advice to you is, Keep shopping around and don’t bother! It is clear that all these 5 star critics and reviews are clearly made by the owner him self or those closest to him as fear that all the other and real reviews will be bad for business… My advice to the owner, rather than making 5 star self reviews on Unilocal,you should learn how to greet a person on the phone and how to handle business with professionalism. Maybe then you won’t have to worry about dealing with «the type of person who loves to trash talk on Unilocal!» It is their terrible experience with you and your business that brings them here to write a negative review. It’s a shame that you can not put the same effort that went into your nicely made web page, onto your business handlings.

These people have no phone etiquette. I have a scooter that i need to junk so I called to see if they took scooters. They didn’t. Which I can understand. But the guy cut me of mid-​sentence and was like we don’t take those in a huff like I was bothering him. You could at least try and sound pleasant on the phone.

Thank you Olympic Car Junk Yard for your prompt & outstanding service. Your professionalism is well above standard in your industry and very much appreciated.
Late on Monday evening, I was frantically looking for a place to junk my recently wrecked BMW 740 that was parked legally on my street, but didn’t start. I had to move it for street cleaning Tuesday @ 8am or get a ticket.
Olympic Car Junk Yard @ 11 pm answered the phone to my surprise. After a brief conversation about my situation, they agreed to meet me the very next morning @ 7:30 am for them to take and tow my car.
Long story short, Tuesday morning at 7:30am, their tow truck was here, handled the paper work and loaded my car on their flatbed. In fact, they even got it started! By the time 8am rolled around, I was back home, no parking ticket, filling out the online «release of liability» form on my car for the DMV.
Again thank you for understanding my situation and coming to my rescue with perfect timing!

sold car to them. That whole process was good no complaints there. A month after i sold it to them i got a ticket in the mail for parking violation. They must have fixed it all it needed was a new alternator and sold it without ever putting the car in their name. After I tried contacting them they never returned my calls nor texts.

A miserable excuse for a company. Don’t even try doing business with them. You’ll waste your time. Here’s what happened to me:
(1) I called yesterday, and they gave me a quote for the pickup of my old car. They said they would show up this morning between 9:30am and 10am.
(2) After waiting until 10:15am, I call their office and ask where they are. They give me the phone number of the driver and ask me to call them directly. (That’s customer service fail #1. You don’t have your customers call your drivers. Call your drivers yourself, and you call your customer back.)
(3) I call AND text the driver. No response.
(4) At 10:25 I call the office back. The office guy says he will make a call and call me right back.
(5) It’s now 10:35, and the office has not called me back. (Customer service fail #2. You do not tell your customers that you will call them back, and then not call them back.) I call them back. They now give me the number of a *different* driver to call.
(6) I call the number of the new driver. The new driver says he needs a couple of hours because they’re out of drivers. I respond, patiently but firmly, that that’s not going to work, because they told me yesterday that they would come between 9:30am and 10am. He says he will call me right back. (Customer service fail #3. No apology, no word of explanation as to why I was told one thing but given another.)
(7) It’s now 10:45am. I call the office number, and the guy in the office pushes the «decline» button; I am sent to voicemail after one ring. I then call the second driver number again, and after one ring, he does the exact same thing. (Customer service total strike-​out. You don’t ignore customers. Period.)
This is the first one-​star Unilocal review I’ve given. I’m normally able to find *some* sort of silver lining that merits at least two stars for a company. Not these guys. There is not a single redeeming quality about their entire operation.

I had awesome customer service with this place! I had a car that I no longer needed or wanted and they took care of everything for me, even gave me top dollar for it which I was super happy with. Would definitely recommend this place, very honest and dependable

I have to agree with every other review on here. I called, asked a couple of questions, and they did not even answer my questions before hanging up on me. Called back, same thing again. DONT WASTE YOUR TIME.

If I could give a zero I would. Now I know what someone else was talking about that you call and ask a question and they hang up on you. Very rude!

I asked if they sell parts from cars. The man said no and hung up, still not sure what they do here

Called to ask a question and asked the owner if he knew what cars he had in stock. He asked me what I need and I told him an Audi A3 side mirror. He said in broken english that they only buy cars at his junk yard, so I asked if he knew of any other ones in the area. He didn’t even bother saying anything else and just hung up on me. Rude and impertinent for no reason what so ever.
Additionally his website is not active and takes you to a spam site.