NKLA Pet Adoption Center

What an amazing place! I came on two separate occasions. The first time to just look because I was interested in adopting a cat so I wanted to see what was out there and a second time to make sure I was ready to adopt.
The second time I left with the perfect cat for me. I worked with a woman named Jessica S. And she was very enjoyable. This was the first time I adopted an animal so she walked me through all of the paper work and even gave me a list of essentials I would need for my fur baby.
I am even more impressed with the follow up email a week after I got her and then again 3 months. They really care about their animals and want what’s best. If you’re looking to adopt I highly recommend coming here!

The response I received to the 1^st Unilocal review was the almost 55% identical to all other reviews that gave 1 – 2 stars. It was a simple copy/​paste automated apology and then a cheezy plastic self promotion about the company. That is verifiable by sorting the reviews for NKLA by the lowest ratings first.

One of the worst animal shelters I’ve ever been to. A dog I was looking into was moved from the shelter in mission hills therefore causing me to come here. The staff was very rude and unfriendly. My boyfriend and I felt judged and not welcomed. The staff did not even bother to look at us while we were talking to them instead just continuing on with what they were doing on the computers. They made us feel as though the dog would be better with them instead of us. We are a family looking for a dog to love and take care of and they give the impression that we won’t be capable of it and we don’t know that taking in a dog is a serious situation. I would not recommend this shelter to anyone looking for any pets. Although I pray every animal here gets adopted, the staff is completely horrible.

Friendly service. Found my bff best feline friend, Lucifer. He had lived his whole 5 years of life in that shelter. I am glad i got to give him his forever home. Quick easy paperwork. Clean and beautiful facility.

Talk about an inspiring place to visit! This beautiful 2-​story location is right off Sepulveda and Santa Monica in West LA, on a quiet side street with plenty of parking. Both private lots and street parking is available.
This location is quite large, clean, newly designed and truly a motivating pet adoption center to visit, specifically for cats and dogs. This location collects animals from other shelters to have them ready to adopt! I personally have commitment issues with adopting currently, but whenever I have that urgent feeling to do so, I come here and tour the facilities with the hope of finding my dream pet.
The first floor has large dog kennels in rows all named after famous LA streets and are all kept very clean, with very little odors/​stench around. At each door, there’s a large LCD screen that has photos and bios of the dogs that are in that kennel.
It also has «petting rooms» for when you’re ready to meet with a dog. There’s ALSO a large area for cats and another room in the back.
Upstairs, there are two large cat rooms with different sized-​rooms for felines of all sizes.
When I am ready to commit, I will definitely come here to get an animal to be a part of my life. Love this place and love everything they do.

I come here to check out the dogs that my boys might be interested in adopting. I love that you are able to interact before you take a dog/​cat home. That bonding time is so crucial.

This animal rescue is run by Best friends. If you are looking to rescue a dog or cat, please visit this location! You will definitely find your forever friend there. The facility is so clean & the staff & volunteers are amazing.

This is a IN-​DOOR DOG ADOPTION CENTER ONLY. They won’t even let you adopt a dog if it will be ⁷⁵⁄₂₅ in-​door. Make sure you know this before you waste your time falling in love with their dogs, meeting the dogs, and finally during the last step of the process they tell you this crucial price of information. I wasted 4 hours of my Sunday afternoon waiting to be helped, only to get a stiff no, and a flier with addresses for shelters.
1 star– clean and big facility

My husband and I recently adopted a kitten. It was love ah first sight. This shelter is clean, staffs are friendly, and the adoption process was super easy. Highly recommend NKLA if you’re looking to adopt your new fur baby. Other shelters make the adoption process a pain in the ass and male people jump through hoops to give am animal a living home. Rest of you shelters should really learn from NKLA, if someone wants to provide and love an animal unconditionally, why not just let them do it? Go NKLA

I have been wanting to adopt a pooch for the looooongestttttt time, but I am the kind of person who would not be able to get over the passing of a pet for YEARS. However, I finally decided that I was mentally prepared to adopt, so I went on a search to find my soul mate. Here is how my little love story goes:
Once upon a time, I drove over to NKLA Pet Adoption Center in West Los Angeles. When I walked into NKLA, I was extremely confused because I thought I accidentally walked into Hollister or Abercrombie – SERIOUSLY. NKLA is one of the cleanest, most modern and sexy pet adoption centers that I have had the pleasure of visiting. There was NO stench of urine or feces, no fur/​dander in the air, nothing. I am still very impressed!
Anyway, I walked on in and the staff at the front desk warmly greeted me and asked me the typical pet adoption questions such as, «Have you been here before?», «Are you looking to adopt today?» «Is there a specific pet you had in mind that you saw from our website?» For me, my responses were «No, maybe and yes.» So I went on to the dog area/​corridor that leads all of their dogs. Despite all of the LCD screens outside of the rooms, I went into all of the rooms to see each dog with my own eyes.** There was one dog in particular that caught my eye – a scruffy, senior dog who was not excited to see me, nor anyone for that matter. I do not know what it was, maybe his disinterest and eye boogies, but I had to play with him. So i went to the front desk, told them I wanted to play with «J.R.» (his name), and when I did, he totally came to life! Long story short, I went home, thought about it for two seconds, visited the next day, took the quiz, gave them my $ 250, and took my little nugget home. I have never looked back since. I ABSOLUTELY ADORE HIM! He’s my little senior dog who loves long walks, cuddles, and butt scratches. :’)
**Another thing that impressed me about NKLA was that there was a nice LCD T.V. located outside of each room, which has a profile of each animal in that room, along with a YouTube video of a NKLA pet volunteer petting them and telling you more information about the dog, including their name, age, weight, breed, personality traits, etc. With that being said, there are about 6 – 8 rooms with 6 – 12 reasonably-​sized cages, so if you want to see all of the pooches without going into the rooms (for whatever reason), the video and profiles are informative.
SOME FACTS:
–NKLA stands for No-​Kill Los Angeles. All of the pets there are anxiously waiting to be adopted, and if they are not then they will remain there – they will not be killed (as compared to a dog pound, which does kill if animals are not adopted within a specific time frame).
–It is a wonderful place to adopt from because all of their dogs (not too sure about cats) are microchipped, neutered/​spayed, are up-​to-​date on all of their shots, bathed, and are taken out on daily walks – and from what a staff member told me, they even take the pooches out on morning hikes on Saturdays! :)
–The adoption fee is $ 250 for dogs, but sometimes dogs will be free if someone pays/​sponsors their adoption fee. I believe that they do have adoption specials for certain holidays and for specific pets.
–Based off of the cute and furry NKLA billboard on Sepulveda Boulevard, cats/​kittens are around $ 25 (sometimes less depending on if there’s an adoption special). I did not ask a an employee because I am allergic to cats, which in turn makes me not like them. LOL :/​
–The employees have you fill out a questionnaire to see if you will match perfect with the fur baby you are looking to adopt. Which is an awesome idea. GO NKLA!
–Upon adoption, one is given a sample bag of food, treats, a dog collar, dog leash, ID/​name tag, paperwork on shots, NKLA stickers, and your best friend. Cheesy, I know. :D
Lastly, if you are really looking to adopt and care for a fur baby, please check this place out! I recommend it to everyone who is thinking about adopting. Also, I HIGHLY ENCOURAGE EVERYONE TO ADOPT SENIOR DOGS! AND THAT’S IT FOLKS! #AdoptDONTshop

I had the best experience adopting my two amazing cats from NKLA. The staff was helpful and patient every step of the way — I’m surprised to read reviews saying anyone was rude, that was the opposite of my experience. The facility is really great, and all the animals seem so well cared-​for, which is nice feeling (no one wants to feel pressured to take home a pet just to keep them from being miserable where they are, you want to feel connected to your babies). They let me spend time with my girls (Squinty – now named Scout — and Eyeball, now named Bella) in a room before I decided, and never pressured me. I think Best Friends and NKLA do great work and really care, and I’m grateful they do what they do to make animals lives a little easier (and prospective adoptive parents’ lives easier, too!). Thanks Jessie and everyone at NKLA!

I stopped into NKLA a few weeks ago after seeing an ad in the Argonaut for $ 25 cat adoptions. This included the cat, spaying/​neutering, and a microchip. It seemed like a great deal so my husband, daughter and I went to see what we could find.
The location itself is really nice inside. Everything is white, sterile, clean looking. We walked in and talked to someone at the front desk. The process was explained to us, some cats were $ 25 and others $ 125 (how do they decide which pets are on sale?). The staff seems a little stiff and rude. I asked some simple questions and I just got a bad vibe. They talk down to you. They made sure I knew that it wasn’t that easy to just pick a pet and adopt it, that they had to make sure I was even right for a cat. Okay, I kind of get it, they don’t want any serial killers, but I was there with my cute little family, lol. They were also very adamant about us not touching any cats without asking as well.
We then went into the various rooms filled with cats in cages with windows. The volunteers are amazing, they were the most helpful with questions and seemed to genuinely care about the animals.
I found this one cat who particularly piqued my interest. Her name was Caroline and she only had one eye. This cat’s siblings had been adopted but not her. I wanted her so badly! If it wasn’t for my apartment manager not letting me take a cat in, she’d already be mine, lol.
The four stars is only because of the volunteers and because this place is spotless and of course doing a good thing to help animals find their forever home. If this was based solely on the front staff, I’d probably give them a 1 or 2 stars. Meh.

I wound up at NKLA because of a billboard that advertised rescue dogs for $ 25. I went to the website and was delighted to learn that as a senior, I was entitled to adopt for $ 5. I found some dogs online and went to see them, found a wonderful dog, but oh, this dog wasn’t available for $ 5, not even $ 25 — she was $ 250 because Hollywood. Thanks, NKLA.
I had a question about a spot on her foot, so they had her «checked out» by an employee who, while not a vet was their go-​to person on health issues. He declared it was nothing to worry about. Vet bill the next day for a nasty infection was $ 120. Thanks, NKLA.
Their literature trumpets, «Each pet is … microchipped.» It fails to mention that getting the microchip in my name would cost another $ 20. Thanks, NKLA.
Dealing with these nice, slick people was buying a pig in a poke. They misled me every step of the way, and loaded me down with a lot of paperwork to wade through, most of it promotional, no doubt from their sponsors.
If you go there, plan to spend a LOT of time, like buying a car, so much red tape and questions. The nice lady reviewed with me, twice, and highlighted, every vaccination the dog has had, and the rest of her medical history, as if I were illiterate. There was no speeding her up even though I really had to go after 3 hrs. But she overlooked a detail buried in the medical history that she was highlighting like a Christmas tree. She never mentioned the dog had been treated for tapeworms. YUCK! Kind of gloss over that, did we?
Two stars because they have a clean facility with plenty of parking and lots of cute animals, and because notwithstanding all the unexpected costs, time spent and feeling like I was conned, I still got a spectacular dog from them — at so far, 100 times what I expected to pay. Thanks, NKLA.

We got Rex our kitten here. He’s a love monkey. He had a little eye infection and they gave us free medication.

The Fuzzys there are WONDERFUL.
The people that work there (not the volunteers), are A$&holz. RUDE. They talk down to people coming in. They have great cats and dogs which need your love so it’s worth putting up w the employees but seriously they really need to learn how to communicate with high walkers.
ADOPT ADOPT ADOPT!

My wife and I came here to visit a boxer that we saw online and we fell in love with her. The staff at NKLA were very friendly and knowledgeable. The facility is modern, clean and stylish. All the pets are treated well and cared for. We adopted the boxer right away and have had her for almost two months. She is the most lovable and gentle hearted dog we could ever asked for. We got so lucky with her. Please adopt your next pet from NKLA.

We’ve had Dahlia two weeks and while our baby girl is generally very well behaved, she is having issues with separation anxiety. I reached out to Sean McGinnis, the staff member who facilitated the adoption via email as well as calling to try and get more immediate advice as well. The woman I spoke with (sorry! Didn’t catch a name) was super nice and immediately sent me some ASPCA documents on dealing with separation anxiety. Sean responded to my email within twenty four hours with tons of great ideas and sent follow up emails and asked that I keep him posted on our progress. Based on this level of post adoption support, NKLA is obviously committed to ensuring animals are not only adopted but have safe & happy lives with their new families. I highly recommend this rescue & Sean McGinnis in particular.

nkla really should check if they dogs are fixed befor adoption. are dog athena end up being unfixed having a 7 puppies and ghetto rescue offered to help but now are refusing to give us are dog or puppies back … It been super stressful and none of this should of happened. And we now have to go to court to get are baby girl back !!!
All we want is a call from Nkla and we still haven’t got one it been weeks and they will not take are calls

Adopt, don’t shop!
My family’s believed in this since we were wee little ones…
NKLA is a great no-​kill shelter & initiative created by Best Friends Animal Society a few years ago with the intention of eventually making all of Los Angeles a no-​kill city. You can find more information and statistics at:
.
* YES — Very clean, modern, non-​profit facility
* YES — Nice & friendly staff
* YES — Open 7-​days a week
* YES — Offers Mobile Adoption services (see website for more details)
* YES — Donate, volunteer, foster or spread the word if you are an animal-​lover!

Review in #Haiku:
Incredible place
Where all these cats and dogs live
Better than humans =D