New Stone Age

I was very excited to come here to purchase my engagement ring. I had done a lot of research and had found the ring that I wanted here. After driving over an hour and making our way into the store, I was blown away with how GREAT the store is. You can spend an entire hour making your way through the small store looking at all the fantastic things they have for sale. If I was only rating the store, I would give it 5 stars. Unfortunately, when I found the ring that I had my heart set on and tried it on, the sales girl almost tried to talk me out of it. She told me to go to other stores and try on lots of other rings. I am the type of person who knows what I am looking for and I was made to feel very foolish for this. We were ready to purchase the ring then, but the sales girl ruined the experience. I wanted to leave and forget it because I felt so terrible. Luckily, my fiancé put the ring on hold and we returned later that afternoon to purchase it from a different sales girl (who was incredibly pleasant). I was very disappointed because we were very happy and excited to go pick up my ring and loved the store immensely, but the experience was nearly marred by this woman.

I love the stuff in this store! Amazing selection for gifts and I always find something. I have bought a lot of things here. There was a blonde woman In the past that people wrote about was almost intentionally rude to customers, it was almost like she enjoyed being mean to people? it turned me off so I haven’t been back for over a year bc of the negative energy in the place. but this last time she wasn’t there there! And everyone was SO nice and so helpful.

I have always loved this store! My boyfriend comes here for any gifting occasion because everything sold here is extraordinary, beautiful and well crafted (and because he knows he could go in here with his eyes closed and pick something I’d LOVE). Today I went in to pick something out for my mom’s birthday. Megan was super sweet and helpful throughout the whole process and worked with our budget. So thankful for the customer service and for New Stone Age’s existence! Hands down the best jewelry/​fine gift store I’ve been to.

This shop has wonderful trinkets and a unique style, but you have to wonder if the sales people really want to sell the merchandise. I noticed when you inquire about anything it seems a bother to them to answer your questions without making you feel like shit, which a previous reviewer mentioned. Even when you mention a budget of 100 dollars for a gift, they treat you as though you shouldn’t even be in their store… felt like I was in an episode of Portlandia. The blonde salesgirl is very pretty and stylish and has been helpful at times in comparison to the other sale persons, but today was not welcoming or interested in greeting me or out of town guests when we checked it out. I have to bid adieu to anymore browsing OR buying at the New Stone Age. Children are also very unwelcome. Go elsewhere.

Now that I’m back in the area, I enjoy stopping by here, sometimes to just browse and other times to make a small purchase. Always felt the shop had a welcoming atmosphere. Any questions I had were addressed courteously and professionally. Today I purchased almost $ 100 in decorative holiday items that I’ve never seen elsewhere since unique is what this shop is about. The retro blonde sales associate (sorry, I don’t know her name) is extremely friendly and proffered additional info on the items I was purchasing.
When I was in there recently, a woman with a child and an overpacked stroller was attempting to negotiate the store and I subsequently heard a loud crash. So if anyone feels shop owners can be defensive, that is a good example of why.

I used to shop here about 2x a year for unique gifts and ornaments for Christmas, but I won’t be going back due to the really poor service I received this Xmas season.
My husband and I found our annual Xmas ornament and took it to the counter. There were three women working there that day — an older woman, the retro blonde others have spoken (poorly) about in their reviews, and another young girl. The three were eating their lunch at a table right by the register.
The older woman came up to ring us up. I handed her my debit card, and she said, «The minimum purchase for cards is $ 15.» We checked, but didn’t have enough cash on us, and I told her so. She literally shrugged her shoulders, said, «Okay,» turned away and went back to her lunch. No «There’s an ATM down the street» or «Sorry» or anything. Just walks away.
My husband and I looked at each other, stunned, and walked out.
I came back in because I was so angry at their service. I asked the three woman, still eating their lunch, why they didn’t even point us toward an ATM? Were they really going to let us walk away without a sale? The retro blonde, still sitting at her lunch, started in with the «We have to pay so much tax on credit card sales, I’d rather it be $ 20 minimum, but it’s $ 15…» I told her how disappointed I was, and how it was a tradition of ours to get an ornament there every year, and she just shrugged and said, «I’m sorry you’re disappointed.» The other two never looked up from their lunch. I left.
Three dollars, folks. Three bucks. The «tax» difference between $ 15 and $ 12 is literally PENNIES. And now they’ve lost a loyal customer.
BTW, we went down the street to a placed called OK, where they had the same ornament for $ 2 less, and they took a credit card for the amount with no hassle. Congrats, OK, you’re now part of our new Xmas tradition.

Great place to browse – I stop by whenever I’m in the area, and always leave with a gift for someone (or, possibly, something for myself).
So many beautiful objects, thoughtfully curated and (most of them) reasonably priced. I’ve never purchased jewelry, but they have some really nice pieces. I love their home stuff.
I’ve seen reviews about the customer service being less than stellar, but I’ve never had a problem.
This is not a good place for kids! Lots of fragile items, any many within reach of little hands.

This store is truly one of a kind. The perfect destination for anything from housewares, precious jewelry, crafts, antiques and vintage items. It is beautifully curated and ALL the sales people go above and beyond to help everyone who walks through the door.
They gift wrap (beautifully!), take credit cards, there’s free parking in the back with a rear entrance (ring the doorbell) and they finally launched an online store with favorite selections for sale.
I am customer for life and so should you be!

This is one of my favorite stores in LA, my favorite place ever to shop for jewelry, and the only place where I will pamper/​indulge myself.
I now live in San Francisco, but always try to visit anytime I am in the area. The shop is in a great location and the prices are reasonable for what you are getting. This is a great shop to go to if you are looking for a unique gift or if you are looking for a new beautiful piece of jewelry. I can’t recommend it enough!

I simply want to just comment on the products that they sale
They have some unique stuff from little things like jewelry to as big as kitchenware
I personally enjoy spending time in this store.

If you’re looking for a gift for yourself or someone else, check this place out. You won’t leave empty handed… I promise! Lots of jewelery, fun trinkets, house wares, etc. Service was friendly.
Note: credit card can only be used on purchases greater than $ 15
Metered street parking available or residential parking several blocks away.

I LOVE this place, adore it. I do not, however, adore the 50’s influenced shopgirl who works here and acts as though you are interrupting her doing her makeup by shopping with your friend.
My roomie and I live down the street and are frequent customers at New Stone Age, but we’d never been in on a day when the shop was empty, until today. The moment we set foot in the door, the shopgirl acted disgruntled by our presence. Her super cute dog ran up to us, and I asked «Is it okay if I pick her up?» And she says «Uhm, okay.» DUDE, that’s not the answer to a yes or no question! Anyway, my roommate and I wandered around the shop and were NEVER asked if we needed any help. I wanted to purchase a pretty big ticket item, but it was high on a shelf and I couldn’t see it very well, but I was obviously very interested in it and the gal totes ignored me. Then when my roommate wanted some bookends, the shopgirl began looking for the box under the table and I commented «Oh, I didn’t even see that!» and she replied smugly «You’re not supposed to go through it.» WHAT?!? I didn’t even touch it! I was just commenting on how nicely concealed the storage space was! Anyway, it totally put a damper on our shopping experience because her sour mood permeated through the entire store. But it’s also a huge pet peeve of mine for people to have shop dogs and act like you’re bothering them when you pet them – among other things.
I guess I would’ve chalked it up to her having a bad day, but she answered the phone several times while we were in the shop and was SUPER nice and personable – so I don’t know what the deal was, it wasn’t like my roomie and I wandered in off the street, we were there to buy some goods, man!
In the end, I love supporting independent business, but not ones with cranky salespeople. There are a ton of nice people in the city that could easily do that job with a smile on their face… it’s not that hard.

Fun store with fun gifts. If I’m ever in desperate need for something extremely unique I know I can find it here. From the mini harmonicas to the gorgeous jewelry there is something in here for all inquiring minds. Yes, it’s a little expensive but if you search around you can find a cool present in your price range. Don’t give up to quickly, just stay the course and you will be rewarded.

Two words: Customer Service.
I was in the shop today browsing for a present. Came in with my very well behaved child and mother, no greeeting, not one hello, nothing, And there were three people that were working there to the three customers (us) shoping.
The first word when I picked something up was, «It’s very expensive, if it breaks». I looked at the shop keeper, she then said, «you don’t have to stay here», and I responded, «OK, then I won’t.» and left.
I ended up spending well over 150 at another store on Third. This will be the last time I ever step foot in there. The stuff is nice, but not nice enough for rude sales associates.
And I work in retail, so I know what difference good customer service makes.

I love the products they have for sale at New Stone Age. Beautiful, eclectic, and sometimes bizarre. Definitely a place to find a unique gift.
The staff could definitely use more cheer. They are a rather snooty bunch. And don’t bring your precious little snowflakes in the store or you will get a sour look for even thinking about procreating (even though they sell items for children.)

Lets put it like this. If you are discovering New Stone Age via Unilocal you should feel incredibly lucky if not a little embarrassed. The establishment is a fundamental establishment to West LA. Fran and her staff are remarkable. If you are looking to walk into a shop and have someone kiss your ass for a sale, there are plenty of places in this part of town that would be more than willing to accommodate you. This shop has spent time finding things that that are truly remarkable and carefully curated for patrons of any budget.
Good luck Unilocalers. you need it.

Really great things in here. Nice space, but almost a little too kitchy-​feeling. Super nice salespeople who are knowledgeable about their products.
Paxton Gate-​esque, but much more toned down. Almost wish they were more like it.

I love Fran. I love New Stone Age.
Fun, inexpensive and unusual gifts for that «hard to buy for» person, which is me!
I have several of her brass locker charm pins and I love the bugs in clear resin. How does she do it? She always finds things that are funky and unique, the kinda a stuff NOBODY else has.

I tried out this store on fellow Unilocalers’ recommendations in search of a very specific antique item, or something else cute and notable.
The store DOES have super cute stuff, but the service was mediocre — one woman was just departing the store with her purchases as I walked in, and yet three salespeople were more interested in gossiping over the (notably adorable) holiday items than even making eye contact with a customer. This went on for TEN MINUTES.
I am baffled. There was no tottering shelf of merchandise to rescue, nothing on fire /​being soaked in a pipe break, nor even a cash register malfunction (thus trumping and excusing any ignoring of customers).
I finally went over and approached salesperson #3 with my specific request; she momentarily paused from straightening up a small table display to inform me that the VERY FEW antiques they had were scattered throughout the store, no she couldn’t help me locate any of them, and, smiling sweetly, had no suggestions of other stores to try nor any care to exert a moment more of energy on the topic.
Boo.

Hands down, my new favorite store!
Everything in here is… well…delightful.
A veritable wonderland of knickknacks, global goods and unique jewelry, it’s the perfect place to find gifts for finicky friends and to serve your self well. You really could spend all day shifting through this place, debating how to spend that hard earned cash…
Current stand out pieces include antique WWII lockets, bronze bells from Cambodia, shadowboxes filled with relics from the ocean floor, and rings carved from seashells. Snap them up before someone else does!