Nail Story

Very unprofessional! I was visiting LA for one day and had a very tight schedule so I made an appointment 1 day prior. After making the appointment, she called me back to change the appointment time which was actually inconvenient for me but I agreed. Day of, I arranged my entire morning around this appointment. I called them to let them know I was running a 5 minutes late (I’m not from the area so I was having trouble finding the place) and they said they could not take me. They only booked me a 30 min appointment for a manicure when clearly she told me on the phone manicures take 45 minutes. So why did you not book enough time for me in the first place? I completely understand if I had been running 15 – 30 minutes late but now you can’t take me because of FIVE minutes? Really? No regard for other people’s time.

I am not one to get maincures (probably have only gotten 3 in my lifetime), but I went to accompany a friend while she was getting her nails done. My profession calls for me to be on the computer and use my hands quite often, so I have always had problems with chipping my nails, but I was told that gel is the way to go. I was curious so decided to give it a try! So far so good! The service was friendly and they did a great job! It was only $ 30 as I did not do any crazy designs. My friend gets really elaborate designs and it is still affordable. It took about an hours to get my nails done and my friend’s about 2 hours as she did do some really pretty designs. If I decide to get my nails done, I will definitely be back!

Rude and racist. They have a better attitude toward Koreans than Latinas. I noticed the big difference. I have really bad anemia so my big toe nails have the white ridges due to the iron deficiency (yes, even my finger nails) and they looked at my hands and feet as if I had fungi (Thank God, no). But really, they should be nicer, and its by appointment only. Good luck.

I walked in without an appointment at 3 on a Monday afternoon for a gel mani and a pedi. There was no one else there so two of the nail techs were able to begin right away. Score on walk-​ins!
The women weren’t very sociable, but I was having an off day, so I appreciated the silence. On the TV there was a Korean soap playing and k-​pop videos. Though I don’t speak Korean, I was cool with that. I noticed that the pedicure chairs all had little shelves to put your phone in if you bring a charger and want to charge up. Bravo on that.
My nail look amazing (I’ll post pictures) and I’m very happy with the selection of gel and and standard polish they offer. Prices were fair and they accept credit cards (bring cash to tip).
I’ll definitely be returning to this spot as it’s in walking distance to my apartment.
*I saw that other reviewers felt there was a racial bias, but I’m black and I felt I was given fabulous service. Maybe I just hit it and the right time with the right techs, but I loved my experience.
**This isn’t a massage chair, Netflix, and cucumber water nail parlor. I used to frequent one of the miracle mile spots that has all that and, even though the quality of the work was amazing, the prices were waaaaay too steep to stay ($ 15 more than nail story for gel mani + $ 10 for old gel removal… ARE YOU KIDDING???) Nail Story is (comparitively) a little outdated on the interior (no extra frills), but that doesn’t really mean anything to my nail experience.
If these gels hold up, nail story will become my new regular spot!

I will never attempt to come here again. They are so rude. I’m not sure if they have better attitudes towards Korean people but NONE KOREAN… Is awful. I’m not Asian at all. But their attitudes suck. I arrived 4mins before they open on a Friday. Rang the doorbell, asked the girl If they were open she said «YES»
While still standing outside I asked her if I could get a manicure she said «we are really crowded»
I looked inside and said «But no one is here»
She said «We have a lot of appointments»
You be the judge.

Nice service and great sense of art! I didn’t have any idea what to do and they recommended this nice 4^th of July theme! Loving it! Oh and they do the best waxing in town! Quick and clean. :)

Very good place, cheaper and good quality service. They use good products like Essie, OPI, Gelish and etc. I went there to do gel pedicure and my gel stayed for over 3 weeks. Totally satisfied and worth your pay.

Best ever for gel designs! SooAh & In young are amazing and so talented at designs! I’ve been going here for over a year, clean, meticulous and great deal for the price. Much cheaper than most gel places and it lasts 2 – 3 weeks! You must make an appointment, they’re pretty busy so walk ins never work!

Favorite Place :))) i pretty much do everything at this place. Eyelash extension, nails and toes. !! Highly recommend this place!

My second visit! And the results are even better this time! She did exactly what I showed her and ive been getting compliments left and right! Cant wait for my next design! :)

I went there on the weekend, a Saturday afternoon and I sceduled an appointment with them. Had to wait a bit, but they were busy so I understand.
So when I got back there, they took off the old polish … whatever. My nails are really short and it’s really easy to get polish on my cuticles. So the lady there did a really nice job and she was very focused on my nubs of fingernails. She used different colors and asked if I wanted a design and gave me a really adorable polka dot pattern. I like this place.
It also helps if you speak in Korean btw.

I would recommend this v place to everyone any day. I was sooo impressed with the quality of their work and service of course was a big plus. Their price isn’t cheap but not expensive considering the thorough job they do. Especially with pedicure,: oh my god… so good. Thank you Nail Story !!!

So I was really desperate to get my nails done at 7:30 on a Monday night. I was walking by this place and decided to stop in. I asked the lady (the owner) if I could get a full set meaning, did they have time. She gave me the normal korean girl attitude and said it was $ 60. I told her I didn’t ask the price, did they have time… She just kept saying that it was $ 60 in different tones as if I didn’t understand her or was going to leave. I’m used to paying a log more for nails anyway.
So anyway, she started filing my nails. At this point I was just getting a regular manicure. She did a nice job filing. Then they switched ladies. The new lady was nice and did a good job.
The place isn’t filthy it’s just outdated. I wouldn’t mind coming back, they did a nice job. Just expect it to be the, ‘your not korean so we’re going to be rude to you’ usual.
Three stars because of service

It’s filthy here. I’m certain they don’t disinfect their tools.
I came here twice, for gel nail and regular nail.
First time was the gel nail for both mani and pedi. The girl who was doing my pedi filed my skin and I flinched due to pain, and instead of apologizing she makes a comment that I must be very sensitive. Hmm. I don’t know how it wouldn’t be painful when someone files your flesh skin! Smh.
Not to mention gel nails were streaky and some streaks you can see your nails because they didn’t coat it right.
Second time when I went was for regular mani and pedi. And serious I didn’t even want to pay. The way they painted my nails were so thickly layered I knew for a fact that it wouldn’t last. And I was right. It didn’t even last through the night, it started to peel.
Don’t waste your money here.

Very goooddddd service!!! trust me!!! the best nail shop ever!!!:))) they have so much varieties of color you can choose from! and its like not cheapo nail polish:) ilove love this place!!! manicure is only 15! and pedicure only 20!! Gel only 35!

Used to love this place three years ago, now its not as great. Everything got so dirty and ghetto… The manicurists talk too much. They do great work but their service is bad.

Booooooo this place sucks! Why? I move to downtown la and go searching for a nice nail salon close to home. I see this place in Koreatown and I think, let me go and check it out. Holy crap! Yappy dogs everywhere. I love dogs but felt like I was in someone’s house. And then it definitely felt like it when I smelled the cigarettes. Seriously in the workplace?! Ummm. strike one.
Strike two was how snooty the owner was. «Oh I’m sorry, did a black woman showing up at your salon scare you?»
Strike 3 was when she quoted me $ 70 for just a full set. No fancy sh*t. Just a freaking full set. Her middle name must be «high on that sh*t». I was quoted $ 30 for a pedicure. Ummm… no thank you.
That quote had me running out the door and in my car driving to Vermont Ave to the Vietnamese people at Kim Ly who I will also review later.
I will never come here EVER!!!

I don’t do my nails, I’m not prissy like that but we decided to go last minute cause well, we had nothing else to do.
It was weird getting my nails done by koreans, first time for everything i guess.
I liked how nice they were even though we made them stay an hour later than closing.
The cleanliness was like any other nail place, not super clean but clean enough.
But i liked their service. they were quick and did a good job.
I would go back but make sure you make an appt cause they seemed very busy.

ok i’m reading some of the reviews and i can understand the complaints. HOWEVER, as a licensed manicurist (who has a new profession in nursing) their work is pretty good. Their way of doing business may not be professional, however, the job they do is good. You have to realize that most salons use drills and drill bits FOR WOOD not for nails and that’s why those cheaper salons can do nails so quickly. Nail Story HAND FILES EVERYTHING leading to a more natural look and less damage to my natural nails (which i perfer)
Second, typically most cheap salons use paper towels for toe seperators but Nail Story will provide you with foam toe seperators for each customer and they let you take it with you. Most salons will either sell you one for $ 1 OR take them back and reuse them over and over again on different customers (potential disease tranmission).
Third, they always use good clean techniques. I’ve gotten a wart on my toe from typical nail salon and got a wart on my toe as a result. I’ve never had any issues and the girls there aren’t too social but they do a pretty good job.
As far as the acrylic, it’s expensive due to the fact that EVERYTHING IS HAND FILED. the nails come out SOOOO beautiful. trust me, you’ll envy them and others will envy them as well.
Just as an update, they do FANTASTIC gel nails.

I just got back from getting my toenails done here and I can’t stop staring at my feet!
I’ll be honest — I was a little wary about getting my nails done here. Not to be racist but for me, Cambodians own donut shops, Koreans own liquor stores and Vietnamese do nails. This was the first time I’ve gotten my nails done by someone who isn’t Vietnamese. I wasn’t sure what to expect.
The salon doesn’t have your stereotypical massage chair with jet tub. The chair is comfy enough, but they bring out a plastic tub full of water, and remove it when you’re done. Don’t come here if you’re looking for the best foot/​calf massage — this place specializes in nail art.
It’s amazing. Ask for their book and you can see the many different designs they can do. I’m sure you can stray from the samples, but there’s a slight language barrier so do so at your own risk. Regardless, these ladies know what they’re doing. If you want something out of the ordinary, I would really recommend coming here. They literally PAINT your nails the way an artist would. Depending on what you want, the price can get up there, but I definitely think it’s worth it.
Oh, but don’t park in their rear parking lot… you’ll feel like Austin Powers in his golf cart trying to get out.