Miracle Mile Apartments Group

I lived in two different apt building owned by MM Apt Group. I actually use to live at this actually address, but moved because of the street noise. The apts are large in size and management was always a pleasure to deal with. The only issue at times was the plumbing which can be expected living in an older building. In total I rented from them eleven years and I’m currently interested in going back. The only difference this time I have a family.

I have been living in apartments for 8 years, three of those years in LA. The first two places I lived in LA had the stereotypical shady landlords — one of which I had to threaten to take to court to get my deposit back, the other which screwed me out of $ 5,000 before disappearing.
Miracle Mile is the complete opposite of that — I’ve lived in one of their more moderately priced apartments on Detroit for two years now, and am about to sign my lease for the third year. Blinda has been amazing every time I call the office — she’s worked with me when I’ve been traveling, has given me great deals, and always responds to maintenance requests within a day. The pet deposit is fair (I have two cats, which at other apartments would have cost me $ 1,000 deposit plus monthly rent, and here cost me only $ 500 total, I believe), and all my neighbors are friendly and fairly quiet.
The neighborhood is amazing — walkable to two grocery stores, a hardware store, and a ton of little food and snack shops. The bus line is at the end of the road, and soon the metro will stop there, as well. Parking can be a pain, and every now and then you see a cockroach in the basement (as you do anywhere in the city), but other than that and the traffic noise at rush hour, it’s like a little oasis in the middle of chaos.
I would definitely recommend renting from them — they have a variety of properties in different price ranges, so just let them know what you’re working with. Definitely going to stay here as long as my paycheck and commute allow.

Let me first say that the current unite and the potential units with upgrades are beautiful. But just before signing a lease I decided not to move forward for the following reasons:
1. Poor leasing management– The leasing office is terribly unorganized. I was scheduled for an appoint via their online system but when I got there the leasing manager said that the website doesn’t communicate with the office so both the scheduling as well as the leasing prices listed online were not accurate. It was also explained to me that there was one staff person, so the messages and emails I left were left unreturned. I can imagine that needing something fixed wold be a nightmare.
2. Construction– The building is going through an overhaul and whats not stated on the website is that in addition to the price listed, your rent will go up from $ 75 to $ 100 per month once they install a washer and dryer in each unit (which will happen around you or you can choose to vacate the unit for a period of time). There is also unsurety as to what location the washers and dryers will be installed so as they work out these kinks, expect a high level of inconvenience up until the start of the year.
3. Gym– The gym is pretty poorly managers. During my tour it wasn’t very clean although I am sure this is something that can be adjusted.
4. Upgraded units– There is no timeline for when the upgraded units will be finished due to the construction outside the building and the renovation to the amenities. Be prepared for a very different building and experience next year but for 2014 and the start of the year its a mess.
Overall, if you are considering The Preston I would try t get in for a tour and ask as many questions as possible.

I lived in Miracle Mile in an apartment managed by Roxbury for 10 years and always received excellent service from them. Their rent prices were consistently lower than similar properties in the area. They were always prompt in responding to service requests or repairs. Belinda Kelly in particular always made sure to promptly return my calls and personally follow up on any requested repairs. My wife and I were sad when we had to move out of the area since we knew we wouldn’t find a management company as good as theirs.

I’ve lived across the street for over 13 years and just today I finally complained about the gardener who spends over 5 hours every Wednesday with an extremely loud leaf blowing machine. I’m curious about whether or not this complaint will be taken seriously. I don’t know how everyone else in the neighborhood stands the ongoing noise every single Wednesday. The gardener in our unit is in and out within 30 minutes almost noiseless and yet I don’t see the difference in the landscaping between the building I live in and those managed by Miracle Mile Group, Ugghhhh! this is so frustrating.