McGibbons Auto Body

I am so happy to find this place. They made my car look new again. It is a 2008 Honda Civic that had many bumps and grinds. I would recommend them to any of my friends.

Last week, while driving in to work, another driver mistakenly merged into my lane and damaged my new car. Luckily, the other driver had insurance – and one of the auto body places that I found close to my house worked with his insurance. What a find! Dale and Mac and the rest of the McGibbons crew were gentlemen and professionals who were able to make room for me to come in same day, explained the whole process clearly, gave me an estimate for how long the work would take – and they kept me updated while my car was with them. They finished the work in about half the time expected! The body work was seamless – and they detailed my car when they were done.
I love this business! It was a real pleasure working with Mac and Dale – they are no drama, professional, respectful, honest and gracious. Those are qualities that are hard to find these days, period. I have already recommended them to my sister, and I will steer other family and friends to McGibbons Auto Body without reservation. And I will stop by again soon just to converse with Mac – a real Highland Park treasure. Thank you, McGibbons!

I Love this body shop ! They repaired my Subaru about 3 years ago and my Acura last year. Both are still lookin sharp :) Dale has always been so calm and cool, even thoughhe seems to have 3 things all happening at once. I miss my conversations with Mac since he isn’t at the Bucket anymore, but still chat with him down at the shop. Hopefully I won’t ever need you guys again, but if so, you’re definitely getting my business !

The body work was OK I suppose. The old McGibbon was a pain, dropping racist remarks, referring to Highland Park as ghetto and trash talking his own employees. I think it was his attempt at humor. Must be his age… They for whatever reason decided to wax my front dashboard and spilled wax over the front passenger seat. Didn’t mention a word about it to me. There is no way they didn’t notice it. I really didn’t feel like going back there and having a dispute, so 4 years later I still have the stain on my seat to remind of the experience.

I don’t know how this shop could be anything but 5 stars! They are the nicest, most accommodating people who take great care of cars AND their customers! Great old pop’s shop vibe as well, which is a plus in my book :)

I came here because they were one of the preferred shops of the insurance company who was liable for the accident I was in. I am usually skeptical and want to choose my own place but they were really helpful over the phone so I took a chance. They were so helpful and made sure that I was happy with my car when I got it back. I think it actually looks better now than before the accident. They even touched up a scratch that wasn’t part of the accident at no extra charge. I would definitely recommend this place!

Brought my vehicle here after someone ran into me while I was at a intersection. The vehicle was drivable but definitely needed some repairs.
I was directed here initially by a list provided by my insurance company of shops they suggest and secondly by the positive Unilocal reviews.
Unfortunately my experience was not so positive. They basically totaled my car without even discussing it with me first. I knew I had some serious damage but not enough to render the car worthless. They deemed my vehicle non-​repairable and also gave it a junked «salvage» title which lowered the value of the car.
Questioning the judgement of this «professional» body shop, I took my vehicle to get a second opinion and was shocked when they quoted me about half the repair costs and McGibbons said the frame was bent and the alignment was off because of bent control arms/​steering rack/​shocks, etc which wasn’t the case.
I had the car repaired elsewhere and it has been fine since. Beware of this body shop!

I took my car in today for a minor repair and experienced prompt, attentive and professional service. On top of that, my expense going out the door was less than I expected! The attention to detail and care in getting me out of there fast for a meeting I had to attend was most appreciated. Thank you sincerely!

Took my 1971 Plymouth Valiant for a body work and paint estimate today. I’ve never felt so insulted by what I’ve experienced. This so-​called business owner Old Man McGibbons is an a**hole and snob! He flat out told me that he would not touch my car because it was simply not worth his time. He had the audacity to show me his classic cars to lecture me on what is worth restoring – which, by the way, were not impressive cars. This old man referred me to Earl Sheib instead. You don’t say such things when the customer values his/​her classic car, regardless if it is not a Plymouth Cuda or a 64 ½ Ford Mustang.
This guy needs to retire and let someone else run this business who is sensitive and respectful to his potential clients. If Old Man Gibbons is going to have this kind of attitude he should move his business to a more affluent area. This guy needs cultural sensitivity lessons! I am glad my money is not going to this business.

Service wasn’t that great and the work was decent for what it was. New Tech over on San Fernando was always my place but I changed insurance providers and they said this place was one of their «VIP» level places so I figured why not.
Got the car back in 3 days from when I dropped it off, however this time with a gigantic crack in my windshield that wasn’t there when I dropped it off. Dale tried to pass this off as existing damage, then changed his story to «it was part of the impact damage.» I got rear-​ended in a parking lot going 10 miles an hour, I doubt that impact would have fractured my windshield.
The owner, McGibbons, is some old white guy that walks around using words like «orientals» and «spanish kid,» tells you a little bit about his mentality.

First experience was positive, and the customer service was pleasant. We had a side view mirror replaced. Nice to see a successful business in the neighborhood after all these years — must be doing something right.

I just picked my car up this morning and boy does it look great.
Not only was the work done really well, but the team there was incredible. Amazing service & so accommodating to my needs. They worked around my schedule, finished the work early and delivered a shining, finished car.
This is such a completely different experience than I’ve ever had with a an auto body shop in LA.

I’ve taken my car to these guys twice now, and both times I’ve had a great experience. They speak to you like a human, they’re kind, honest, and complete their work on time. Dale won’t give up until he finds what’s wrong with the car. In my case after a car accident, there was a mysterious crack in the something or other, and he persisted until he found the problem. Most recently they managed to complete what was quoted by other repair shops as a $ 500 job for $ 160, and did it on time and in good spirits. I feel so grateful to have these guys as my local repair shop! Nothing is as important as a mechanic you can trust.

I had a really, really good experience with this place from start to finish.
First of all, I love that the place has been in business since 1960. Second, Dale (the manager) treated me like a human being, with courtesy and respect. Third, he was very prompt and proactive in fixing my car and keeping me notfied about the status. When I called to ask a question and he said he would check and call me back with the answer, HE CALLED ME BACK. When he told me approximately when my car would be ready, IT WAS READY. And finally, the work (which was pretty substantial) was done beautifully, so my beloved Subaru came out of the shop looking and driving the same as it had before the accident. As we took care of the final paperwork, Dale told me to check over my car carefully and let him know right away if I found any problems. I did, but couldn’t find a thing. All of this was such a refreshing change from some of my previous experience with body shops, I was almost speechless.
I guess no one looks forward to taking their car to a body shop, but I would take mine to this one again without hesitation.

I took my car to McGibbons after being in a pretty bad car wreck, all 4 tires and wheels needed to be replaced as well as most of the drivers side body. Dale, the shop owner, was extremely nice and great about giving me updates on their repairs and explaining exactly what needed to be done. They ordered parts direct from Honda the day I brought my car in. All repairs look great and my car is running perfectly now!