Los Angeles EyeCare Optometry Group

My family has been using Los Angeles EyeCare for years. It is not nearby where we live but well worth the drive. Dr Lynn Matsuda is lovely and caring and takes all the time you need to make sure you are happy with your contact lenses. I have also seen Dr Kame when she was not available and he was very nice as well. All including the from office staff are very professional.

This is the first negative review I have ever written on Unilocal.I usually wouldn’t bother because I am not a spiteful person and forgive easily. But this review is for you so you don’t make the same mistake I made when I saw this business on Unilocal with generally positive reviews. Beware of a business with a false rating.
This place gave me the wrong prescription for one of my eyes. I went to another optometrist and they told me the doctor made an error by -.5 on my right eye.
Not only did I have to pay an additional $ 130 for another prescription. I had to send back months of contact lenses I ordered. I was not compensated on any of this. I spoke directly with the manager Irene and explained their error, she acknowledged this mistake, apologized but did not offer any sort of compensation.
This is not a doctor’s office that sincerely cares about their patients or the services they provide. LA Eyecare Optometry Group is a pseudo-doctor’s office that prides themselves on making money off of you and your frustration.

Doctor Matsuda has been my eye doctor for many years. Recently, I had an unusual eye condition and she referred me to a specialist. This Doctor said that Doctor Matsuda is the best. She is very careful and thorough. She always finds anything while it is still easily treated. My wife also had a different eye condition many years ago and her specialist also said that Doctor Masuda was the best. She has also been prescribing glasses for me and if there is any problem with the glasses, they will fix it. Not only is Doctor Matsuda a great Doctor, but her staff is also terrific. There was some administrative issues with the specialist and her office took care of everything and helped me out, even though technically, it wasn’t their responsibility. I have to admit, I was worried about the unusual eye condition but everything worked out and I am grateful that Doctor Matsuda was my doctor. I knew that I was getting world-​class care.

I have been coming here for years and love it. Their frame selection has gotten much better and their new location is much nicer. They seem to care and one is remembered. But yesterday I was attended by a new employee who made it a bit uncomfortable for me. Her appearance gave lack of credibility to this place. She was wearing ridiculous amounts of cosmetics and her hair color was obviously a fake dirty blonde. She smelled like a combination of all those cosmetics, hair products, tanning solution, and perfume. Also, since she was new, I had to narrate my entire eye history to her, which was frustrating, and she’d interject with questions she should know the answer to working for an optometrist. I get the suspicion she got hired for her appearance; which is one that is supposed to be alluring to normal heterosexual men.

The eye exam I had at LA EyeCare Optometry Group is the best one I’ve ever had. Courteous staff, up-​to-​date machines, and an immaculate space, I don’t think a better experience can be had anywhere else. I especially loved Dr. Limchaiyawat — she’s very knowledgeable, friendly, and easy to communicate with. I would give 10 stars if I could.

There’s no doubt the whole staff here are excellent at their job and have all the latest technology at their fingertips. They lose a star because spending $ 217 on a 40 minute contact lens and eye check up doesn’t feel good.

Great visit for my annual eye exam and to get new contacts. The front desk staff was immediately welcoming and the entire staff was very nice and informative the entire time. I really enjoyed this visit compared to other offices because Dr. Paula took the time to explain the results of the various eye health screenings. She went into detail about each result and why it’s important. Definitely making this my new eye doctor.

What a wonderful and helpful staff, I have been coming here for so many years to have my vision checked yearly. I recently have had a problem with horrendous allergies in my eyes so I needed to have my eyes checked immediately. I was able to go in on Sat. to have Dr. Matsuda look at my eyes & prescribe medication for my itchy eyes. I really appreciated being able to have Dr. Matsuda squeeze me in on a busy day.

Great service.
I was a religious client with my former optometrist, granted he was 23 miles away from me. However, recently, after multiple visits, he could not get my prescription correct. I have up and decided to try something new and closer. Glad I did.
The staff is very friendly and professional. They answered and explained information very well. Dr. Paula is amazing. She is extremely patient, very knowledgable and took her time to explain everything. My appointment took longer than expected, because my vision is complicated, but not once did she make me feel rushed.
I highly recommend… Plus they validate parking… Added bonus for downtown.

Everyone there is very professional and friendly, Dr. Kame is the best, I have been going to him for years, never had a bad experience. THE BEST.
TT

I came in yesterday for a follow-​up visit with Dr. Kame to check the pressure in both of my eyes. Even though I arrived about twenty minutes early, I only waited about five minutes before being taken into an exam room to have my pressure checked. I waited about ten or fifteen minutes longer to see Dr. Kame and he apologized for the wait. All of the staff are friendly and professional and I was pleased to be able to make an appointment six months from now on a morning that works out for me without any problem. I highly recommend LA EyeCare for anyone who needs the best eye care with personal attention. It is worth the thirty minute drive to receive the best care with the friendliest staff.

We’ve been patients of LA EyeCare since 1977. That should tell you something.

I’ve been coming to Los Angeles EyeCare Optometry for years — and I’ve moved a few times, so the distance has not always been the closest for me. I am always so impressed by their professionalism and their customer service. From the technicians to the doctors, every experience has been exceptional.

So the first visit to the office went smoothly. After my exams, the OD said she didn’t want to give me a prescription yet bc she wanted to see the fit of my previous contact lenses. I didn’t have a problem with this since I lived pretty close by. The OD told me I could go in at any time without another appointment.
So I went back again two days later and showed them my old contact lenses. I dropped a couple hundred dollars cash on the spot for new contact lenses! After getting to my car, the parking attendant told me they only validated half of my parking. I thought no big deal, they probably just made a mistake since they promised me to validate one hour.
After getting home, I send them an email asking nicely if they could reimburse me for the parking. But was shocked to get an email back saying that I wasn’t supposed to get any validation and validating half was done as a favor to me even tho I just spend hundreds of dollars there. Basically saying that I was a cheap ass. I literally lolled at home.
On top of that, they convinced me to sign up for their program that costed money (forgot how much) and assured me it would save me money in the long run if I ordered one year worth of contact lenses… Then they went ahead and made another «mistake» and only ordered me half the contact lenses. I lolled again…
I was struggling with if I should go back to them since the OD was a nice person. And we had a nice conversation about school and stuff since I’m a pharmacist. But I realized that I really don’t have to deal with rude and incompetent front desk people since there are other highly rated optometrist around the area

i loved it. people were extremely nice. they provided sample contacts in an emergency. The woman up front is a total DOLL! like really the sweetest woman ever! my doctor was very nice, friendly and funny!
great selection of frames etc too!

Amazing staff!!! Dr. Kame is the best, he makes you feel comfortable and answers any concerns that you have, simply the best!

I had given LA optometry 5 stars upon my first visit months ago. Honestly, after having been back the second time, I am very disappointed and very displeased.
I was happy with my glasses when I first got them but I couldn’t see very well with them especially compared to my contact lenses. When I inquired about this problem, I was told over email that it was because I have astigmatism and my glasses did not correct for that bc I had opted for non-​astigmatism lenses. Yes, I did, but my older glasses that I had for 6 years from somewhere else (that also didn’t have astigmatism lenses) gave me better vision. The new glasses also made me feel really dizzy — after 3 months of wearing them, they still make me dizzy. I’ve been asked by many of my friends why my lenses are so thick. I was not aware that I could get lenses that were thin bc this was not offered to me. These glasses are so heavy; I would’ve paid extra to opt for the thinner lenses had I known there was that option.
I began to notice that the blurry vision was also due to my left eye being very different from my right eye in terms of vision (but prescription was same for both eyes). I inquired about this so I was told to come back for a re-​test. After a re-​test trying to read the letters on the wall, Dr. Matsuda told me that my answers to the tests were very confusing in confirming what my prescription is. She told me that my eyes are very dry so I need to do hot compresses twice a day at home, which I do agree with. She told me to try this for 2 weeks and come back. I still did not get an answer to the correct prescription, yet what really disappointed me is that I was still charged $ 75 for the 30 minute visit when the prescription that she had given me in the first place were incorrect.
Overall, after multiple visits and several hundred dollars later, I still have no correct prescription, I still cannot see whether with glasses or contact lenses, and I am afraid to go back because I’ll be charged without a solution.
The fantastic reviews and my first visit really made me satisfied, but over the past several months and this result, I really do not want to go back and am very very unhappy. I will wait until my insurance resets and go to Costco Optometry.

I just started wearing glasses over the past 5 years, and appreciate that I was covered by VSP through my employer. The LA Eyecare Group is the only provider I’ve used, but am comfortable with the staff, and look forward to getting my new glasses every 2 years. Dr. Matsuda is a very patient Doctor, and provides a quality eye exam which I first received after being hit in the eye with a tennis ball by my daughter!
If you wear glasses, Judy and Jennifer will help you pick out the most popular frames that are stylish, and reasonable. Sometimes I have the kids pick out the frames because Dad is so old school, I’d be wearing monocles.
Now that they are on 2^nd street, it is more convenient to access from J-​Town, and enjoy the scenery at the same time. If you have a 7 AM Appointment, you can even park on the street for free!

I’ve been a patient for over 40 years wearing hard lens. Due to my age and condition, Dr Matsuda switched me to soft lenses, something I wasn’t looking forward to doing. I am more than satisfied!
My vision has never been better! Thank you Dr Matsuda and staff for your great service and compassion.

This is the best Optometry place on Earth!
Staff are super friendly! Eye Doctors are awesome!!! Highly recommended! I got two pairs of glasses. 1 regular and 1 dark. I got all I wanted. Very satisfied