LabCorp

This place doesn’t even deserve one star. I got three blood tests in one week because they just kept messing up. I finally decided that I am just never getting a blood test ever again.
Thank you guys so much for bruising my entire arm :)

Like many I attempted to make an online apptment for a screening I needed for a job, but the online system did not allow you. I showed at the facility, signed in 2:45pm and waited patiently to be seen. As waited, my bladder was not that patient, because I had drank water for the exam.
My complaint is the front clerk/​medical assistants were not accommodating, more so unorganized and too chatty. At 3:15, I informed the medical assistants, that I needed to relieve myself and they explained to me, that if I urinated before the screening then that would not «look good»; so I held on, to the point That I was actually on the floor to keep my urine from running down my legs.
Finally, I was checked in @3:35, and I had to drag my into the lab room, and I waited another 5 minutes before I urinated all over the cup, the toilet and seat aiming for the cup. They apologized and said they had to take you in order.
If that is the case, why have a open window booking for urinating test, especially when you know the clients consume massive amount of water and their bladders can not hold. It was humiliating and degrading that I almost pissed on their lobby floor. This is not the end of this compliant, over all the customer service SUCKed and don’t go to that lab if you need to pee in a cup, because you will end up pissing on their floor.

In all honesty, I had the fastest and friendliest experience ever in a diagnostic/​testing facility today. I am going to start a new job soon, so I had to go in for a drug screen. Reading the reviews I was hesitant to go but realized it was the inevitable; happy or not with the reviews, I had to get it done. When I walked in I was greeted as a friend. As I was signing in, I let the front desk know what I came in for, a drug screen. They kindly let me know that the drug screen process starts at 12 – I was there around 11:15. However, he let me know that they would still try to accomendate. After a ten minute wait, they called me in, collected a sample professionally and appropriately, and had me off on my way. The only negative aspect of this visit was that they don’t validate parking… go figure.

I went to get a ultrasound on ⁰⁶⁄₁₅ in suite 202 I believe it was. VERY unprofessional. The phone was ringing and ringing and ringing they finally answered it just to place the person on hold and talk about her the receptionist was asking the doctor what to do and the doctor just said to hang up on her that she calls every day and that she’s getting annoying. Then they had the nerve to do this while the waiting room was full of patients they also said we’re going to speak in Spanish because the lady doesn’t understand Spanish and hopefully she’ll Then hang up that is just very unprofessional. I left there very uncomfortable. I’m kind of scared to call and see you but my results because I don’t want them to be talking about me in front of other patients.

Wow came for a drug screen! Nurse Rachett was awesome! she only yelled at a couple people… Thanks for th extra wait time!

I made an appointment for my son to get his blood drawn. It was his first time– he is quite young and he has autism. I went early to do paperwork and sign in and told the man at the counter my son was on his way and then I apologized because he was likely going to flip out and scream due to autism. The awesome man at the counter said– dont be sorry– my son has autism also and so I’ll make sure we take care of him. When I got there it was empty. Not one person there. As we waited for my son about 8 different people came in. When my son arrived with my husband, the man got up and brought us right in. He had another lab tech helping and he instructed me and my husband what to do. Both of the staff were INCREDIBLE with my son and I can imagine they’d be that way with all children. The blood draw took less than 2 minutes and we were done. I literally had to restrain myself from hugging this guy. I will absolutely be writing a note to the person in charge.
Since I was in the waiting room about 20 minutes waiting for my son– I had a chance to eavesdrop on everyone else when new patients came in. All three of the staffers there today were in great moods, and were extremely helpful to everyone. I would even say — above and beyond helpful. One man had missed the 12−3pm window where you can get a drug screen. The woman behind the counter (she said she also works in Burbank) didn’t just give the man the locations and hours. She brought him around the side and literally booked the guy an appointment– which is NOT what she is supposed to do. She was just being nice.
Im sorry that the other Unilocalers have had cruddy experiences here because mine was incredible. The staff were absolutely amazing with me and my son and with everyone else they encountered during the time I was there. Very impressed with such great customer service in a place I wasn’t expecting it.

When I arrived at this place for my appointment, it was so full of people every seat was taken and they were standing in the hallway. It seemed like a bus had dropped off a bunch of day laborers for drug screening. None of them had appointments. There were 30 people ahead of me on the check in sheet. Worse than the DMV. I waited 15 minutes, and no one showed up at the desk so I could ask how long my wait was going to be. Of course I left.
What an inconvenience, I had not eaten for the testing and woken up early on my day off. I’m going to have a talk with my doctor and see if there is anyplace else I can have the blood drawn. Because this company does drug testing, their waiting rooms are like a parole office. With what I’m paying for insurance and healthcare, I don’t need to be subjected to this kind of treatment. The review that called this place third world is pretty spot on.

If you don’t have any idea how you would be treated in a governmental health center in a 3^rd world country, give this place a visit. You’ll have the chance to meet some of the unfriendliest and rudest staff. I’ve been waiting in the room for 20 mintues now and the receptionist treats everyone like sh*t. Shouldn’t be too competitive to get a job as a receptionist these days.

Oh my God it’s freezing there and they don’t care about people freezing in the lab! I asked to change the temperature and they said we know it is very cold but we can’t change the temperature! Why not?? Because it’s a Lab? So change the temperature of the waiting room not the Lab!

Went here for a pre employment drug screen this past Wednesday. I walked in, and only had to wait around 20 mins. They were friendly enough. I parked at Fresh and easy and walked over to avoid paying for parking. The waiting room is kinda dingy and dirty, but what do you expect?