LA Tint Shop

L.A. Tint Shop is the best. Everyone in the company is extremely kind (John and Robert) and accommodating ! Ivan did an amazing job on my new car — paying attention to every detail. I used this company 3 years ago and was happy to use them again. I highly recommend this company. Thanks EVERYONE AT L.A.Tint !

After a multiple email exchange with Robert, he asked if I wanted to make an appointment between 3:00 — 4:00 on the day I told him I was free. I replied with a yes, and gave him my address and cell number. After that… nothing. Tried multiple times to confirm… still nothing. I called a different company, Solar Reflections, and they came out and did the job. Beautiful work and much cheaper! The no show was a blessing in disguise…

Weird. I had a TOTALLY different experience than these other people.
Professional. On Time. They called to confirm, both dispatch and the actual person doing the work.
They were fast, efficient and polite.
I am recommending them to others!

very very unprofessional!!!
terrible serivce. never answers phone and when robert finally does he is in a bad location and he will supposedly call back. well never ever calls back. had my windows done and now cannot get a hold of to fix. so much for warranty.
absouletly do not do business!!!
stay away. terrible service.
and i only gave a star because you have to… my rating is a –10

If you want to throw away your $$$ and receive awful quality and customer service, then I highly recommend using LA tint. I made the mistake of using this terrible company. Before they had even completed the tint application, the tint began to bubble. They promised me this was «typical» and it would fade within the next couple of days. Nonetheless, it remained & when I attempted to have them reapply their terrible tint job, they were defiant, rude and typically unresponsive. I took my car to other tinting companies and they all agreed that I received a hack job & even laughed at how poor the product was. Never, ever, ever, ever use this company if you want a half decent tint job.

Went with LA Tint because it was rated fairly well on Google and they offered to come to my location to do the work.
From the looks of it, LA Tint simply acts as a referral for the mobile service. No problems with them showing up on time and such but the quality of work was severely lacking. There is significant bubbling on multiple windows. In some cases it looks really poor as I can spot the defects and I consider myself far from a tint expert. I mean you can see the tint sheets folded. I called to have them fix it as the job is supposedly warranted and they seemed flaky about scheduling the repair. Additionally, as of now they never called me back to schedule the repair. I’m actually scared to have J&S Kustom Tint (the service LA Tint referred to me) to come back as I fear he might do damage trying to fix the initial poor tint.
So with this job being slightly on the expensive side and the quality and customer service lacking, I cannot recommend. In fact, I’d stay away if I were you. Go for a brick and mortar spot that has to guard their repuation.

I had to go with 2 star based on the tint guy that I was referred to from LA Tint Shop. I initially spoke to Robert and set up an appointment for the next day. He called back 10 minutes later and said he could send someone out same day. The guy showed up on time, but everything fell apart after that.
See my review for J & S Kustom Tint for the rest of that story.
I called Robert back to keep him in the loop on the issues I was having and he seemed to be pretty receptive. Although, I never received any follow up to ensure his tint guy took care of everything.
Overall, I would say you are better off going to a brick and mortar place where you know the guy you are talking to is going to be the one doing the job for you.

Just like the review below, I spoke with them yesterday. Made and appt for this morning between 9−10am. And never heard from them. Called, texted and emailed, with no response. So unprofessional! USE ANOTHER COMPANY.

This is a scam. The owner Robert is a liar and a con artist. I hired them and paid them up front for work that they agreed to do and said that they would have to come back to complete the job. They never have. I have tried EVERY single possible method of resolving this in a friendly manner. I have called them, texted and emailed them repeatedly. It should have been pretty obvious because there is no numerical street address listed for them as they most likely to not have an actual place of business (it only lists a street on Unilocal). So the day that they did initially come. The worker was very nice and said that he would have to return to finish the job. He even gave me his cel phone number. I called him and he agreed to come the following week. he never showed. i had to call him approx 10 times over the next 2 weeks. He had a weird story and said that he would come the following day. The next day came and I called him, as it was after the time he was suppose to arrive. Another story about having to get a ladder… then nothing and finally the phone was shut off. I was then finally in contact with the owner Robert… only after attempting to contact him repeatedly over the course of a month. It was only when I called from a friends phone # that I got him on the phone. he had a story of being out of town and apologized and said it was his partners fault. He promised that he would straighten it out and be over by the end of the week, even if he had to come himself. That was a few weeks ago and nothing. The bizarre thing is I actually was going to have them come do a bunch of additional work. This is not the way to run a business… this is a scam!

I called up and set up an appointment. That appointment time comes around and nobody shows up. I call the shop, no answer, so I leave a message. Haven’t heard from anybody since. Nobody even returned my call to say sorry or try to reschedule.
Probably should have read Unilocal first, because it seems this isn’t the first time this has happened with them. Could have saved myself the time I sat waiting around for them to show.

Super pro and convenient. My windows came out great and the job got done while I was at work. Scheduling was easy, and the installer was actually early and ready to go when I showed up.
The estimate I got for the work was in line with other estimates. This shop came to me, though… clincher!

I corresponded with one of the employees multiple times in order to get my appointment setup. Every time, the employee — Robert — replied very quickly from his Blackberry.
On appointment day, I messaged him at 9:53 asking for a status update. My appointment was scheduled between 10 – 11 am. He replied that he was in Redondo Beach finishing a job, and he would be at my office shortly (they are a mobile tinting outfit which I thought was pretty cool).
After that update at 9:53 — I never heard from Robert.
Dude never showed up. Pure and simple — 1 Star because he totally dropped the ball.