Kalologie Brentwood

I simply adore Kris. Do yourself, your skin, and your body a favor– go see her ASAP!
I have a job that is physically demanding and leaves my back and neck all kinds of messed up. Kris is an expert in addressing all your issues but if just want to relax, she can make that happen too! She takes the time to get to know you and your body, I truly appreciate that.
I also have tricky combination skin that gets red and irritated easily. I always walk out the door looking smooth and hydrated after one of Kris’ facials. She uses top notch products and tools to address all of your needs, while making recommendations without being pushy.
The front desk people are all super helpful as well and make the booking process super easy. Thank you for always providing me with the best service! I couldn’t ask for anything more.

The IPL treatment burnt my skin and left dark spots on my face which will not fade.
I told the front desk person named Matt who said «I am like so over this so I’ll give you $ 200 back.» Yes, those are the EXACT words he used. This is professionalism at its best.
I will never return nor would I ever recommend anyone visit Kalologie.

First time here today for a spider vein treatment through a groupon. The staff is very nice. Natalie was the person in charge of my treatment. she is very pleasant, gentle and knows exactly what she is doing. She explained everything and gave me great advices (for post-​treatment). I recommend her !

I bought a Groupon for laser hair removal and was pleased with the results. I finished my 6 treatments and have seen a very significant reduction in hair growth (though, as expected, it’s not completely gone). Everyone is friendly and I’ve never had a problem with my appointments. The only downside is they always always try to get me to buy additional services, which really irks me. I wouldn’t mind if they just mentioned their specials, but they somehow always get everyone working there to push stuff on you all at the same time, I almost feel like I’m being ganged up on. They act like they’re going to sign you up for stuff even after you say you want to think about it first. It’s like they won’t take ‘no’ for an answer. I get that it’s probably management pushing this technique on them, but I actually would be more willing to purchase additional services if they didn’t make me feel so uncomfortable with their aggressiveness.

Great place to get more of a medical massage! Ask for Chris she’s great and very friendly front desk!

This place is great! Staff were really nice and even worked with me on getting additional laser hair removal sessions (originally game in with a Groupon). Turns out I need more than 3 sessions to tame the dense forest that is my back/​shoulders/​everything (hurray for Italian!). Also, kind of embarrassingly learned you need to shave BEFORE going in. I think the burned though 8+ razors on my back alone! Anyhow, the place was clean, calm, and the lady that zapped me was drop-​dead gorgeous so that is always a nice plus :)

I’ve been here three times now and I’m very happy with all the treatments I’ve had!
I originally came for a massage and facial (through Groupon I think). They didn’t have any available appointments that were long enough for both, so they let me split it and do the two treatments on different days. And then it was very easy to schedule. Both the massage and facial were good, about what you would expect from similar salons.
I joined their email list and found out about their laser hair removal specials. It’s a very good deal, I couldn’t find anywhere else that costs as little. I had my first appointment for that today and have nothing bad to say.
The only downside is the parking — it’s very hard to park here. Not sure if it’s just because I can only come after work and it’s a busy time, but I have had such a hard time finding somewhere to park. I got a ticket today.

Came here for underarm laser hair removal through a Groupon, got on their mailing list, and one day saw a great price for Brazilian laser hair removal so got that, too! They were on sale so much that each Brazilian laser treatment was cheaper than one Brazilian wax.
The nurses who perform the service are really thorough and great at what they do. I’ve had treatments done by three different nurses and they’re all really skilled.
Everyone varies as to how many sessions they’ll need. I was lucky that they gave be 6 more underarm and 6 more Brazilian treatments for the same price as I got them through groupon and email special.
The results are amazing, the hair grows back very, very sparsely and very, very slowly. It does hurt, but to be honest, a Brazilian wax hurts more!

I have been to this location and the one in Studio City. Both spots are busy and it can be a challenge to get a last minute appointment. I will start by saying that Matt at the front desk it a rock star. He is super friendly and always goes above and beyond his job to make the spa customers happy.
I have had IPL, laser hair, Botox, facials, and Jevederm. Hands down best IPL I have ever had, facial with Christine is amazing, great results from the laser hair removal (they have great machines!!!). The Botox and Jevederm also produced great results. Bottomline, I look forward to my next appointment and leaving the spa feeling beautiful. PS– I have also purchased some of the skin products. The best is the facial moisturizer with zinc. Must have if you want to keep your brown spots from returning after an IPL.

I went here through an urging from my friend. she had the best results here. They had a special for spa week and I thought. I definitely should try this!
So first. parking is irritating in this busy busy road. Street parking is your best bet. I have been lucky but you will see me running across the busy street just to make my appt on time.
As for the services.
I got a massage and it was really just okay. The masseuse was nice and all. and I really feel for masseuses but she was trying to talk to me for about more than half the time. Sometimes people just want to relax… and have some quiet time. This goes the same for emotionally needy men. but that’s another funny convo. Anyways… the massage was okay. probably wouldn’t get it again. I don’t think hot stone is my thing. Also the place is just noisy so I was hearing them lug laundry up and down their stairs and it just wasn’t quiet or relaxing at all.
I also got the laser hair removal. I was new at it. so just letting you know. Don’t miss your appt because if you do. you probably can not schedule another one for weeks. They have one room and one lady that does it. It was okay… quick. Took about 3 minutes for a small area.
I’m not sure if it’s so much better than anywhere else. It’s not my favorite spa…

I’ve had laser hair removal, IPL and a facial done at this location, and have no complaints about any of the services I’ve received. I came into the situation knowing that laser hair removal isn’t permanent, so I wasn’t disappointed there, and I especially liked the results I got with IPL.
However, I’m not a huge fan of the pushy upselling. I appreciate it when aestheticians and nurses behave like aestheticians and nurses by recommending products and services that they believe will benefit me, rather than behaving like sales people and pushing services and products on me. It makes me distrustful of their opinion and their motives.
Also, the people at the front desk don’t appear to have a job beyond talking to one another. I have come in multiple times and made to wait up to 45 minutes past my appointment time while the nurse sat in the room, unaware that I was there. If you’re checking people in at the front desk, then it’s your job to tell the aesthetician or nurse when a client arrives. It’s not rocket science, and if you’re older than a high schooler, I shouldn’t have to tell you that. During a couple of these times, people who had appointments before me were seen first simply because when the nurse attempted to pick up the slack of those working at the front desk, she asked clients waiting if they were next. Perhaps a better question would be, «what time was your appointment?» If you’re a manager, then you should think about running through some of these basics with your staff.
To top it all off, many of the women I find myself sitting next to while waiting are entitled and bitchy. When I’m waiting for an appointment after rushing here from work and you walk in 10 minutes late in your lulu lemons demanding to be seen NOW because you have somewhere to be, I want to punch you in the juviderm™.
Wont be returning because I leave this place more stressed out than relaxed, which is a shame, because they really do do a great job with the services, themselves.

Overall, I find Kalologie Brentwood to be a great place to get some excellent face treatments.
Recently, I tried out the Dermapen. I’m a midwest girl and don’t really do facials, so the face that I paid money for this, should be something to take note of. (The only reason I did was because I had bought I Dermaroller months before and had seen excellent results — so i figured — this must be an amazing procedure).
And, it is. While I’m quite pleased with the results and the service I received, there were a few things that could have been improved. Let’s start with the positives first.
It’s clean. The staff is super friendly and super awesome and no one pressured me into buying any extra services or add ons. The nurses are also extremely knowledgeable and with the 100 questions that I had for them, they were patient and kind.
Before I bought the Dermapen sessions, I was told that this procedure heavily outweighed what IPL could do for my face. However, once I got into my first session with the Dermapen nurse, she told me otherwise — that I would need IPL for what I wanted to correct and then on my last session, i was told by yet another nurse that actually IPL would not correct the areas I mentioned but that Dermapen/​laser/​and one other thing she suggested would actually do the trick. Now, that may seem confusing and that the staff didn’t seem knowledgeable but I think there were just different opinions being tossed around.
The thing I didn’t like was having to put on the numbing cream myself before I arrived to have the procedure done. The first time I had to do it, I was so anxious I wanted to throw up. However, my boy Matt (who I don’t think works there anymore) put me at ease when he sat me down and slathered more of the cream of my face, reassuring me that I wouldn’t feel a thing. The second time, I had to do it from my work office to Brentwood. That time, shortly after I walked into the doors, it got in my eye and was excruciating. A staff member was sitting at the desk and said very calmly, «oh, you’ll be fine — just wash it out» (which i didn’t appreciate it). Fortunately, for me, there was another nurse who saw the whole thing happen, grabbed me and helped me diligently wash the cream from out of my eye.
This last time, proved to be probably the best experience I’ve had yet. My nurse was Natasha and the girl is a rock star. While probably the most intense session I’ve had, I can already tell that I’m going to see more results with this last and final treatment than I did with the other two. She was so knowledgeable, so diligent and so good at what she did.
Moral of the story.
Get dermapen if you’re looking for ways to maintain your youthful glow without fillers and laser. Make sure you have the staff put on the numbing cream (at least for the first time so you know how much to use), ask for Natasha and above all — don’t be scared!
:)

In short:
Pretty salon
Pretty employees
Poorly managed appointments
Hard salesmen
I purchased a Groupon for laser hair removal. Called a week before my appointment and was really looking forward to visiting as the lady who I spoke to seemed really nice. I get there only to find out my appointment was for the following week. That doesn’t help.
She was able to schedule something for the next day but it definitely cut into my weekend as I was preparing for a trip the next week.
I went back today for my second visit and the male receptionist tells me I don’t have an appointment scheduled. Really?
He proceeds to say that they can see me anyway so I didn’t make a big deal because he was very nice as well.
As I waited, there was a couple who came in for their facials and massages. Their facials were scheduled, but not their massages. Wow!
Another girl walked in and they had issues with her credits for some service she requests. Another one?
A third client walked in and they told her they were running late but that she could have a seat and they’d see her shortly. Terrible!
So yeah… beautiful place, very nice and attractive employees, but boy do they need to get their act together!
Oh and I agree with the other person, they go heavy on the up selling. I only scheduled a future session because they gave me the groupon rate. Otherwise I would have skipped it all together. I will not recommend this place, and will not book additional services.

I gave Kaolologie another shot. It was a MUCH BETTER experience! The staff was much nicer, the massage was good and my facial by Christine and it was AMAZING! I’ll be back!

This review is for IPL. I pretty much had the exact same experience as Sarah H. Completely ineffective and sessions were less than 10 minutes long.
Things that bothered me: they never focused extra on areas of concern we discussed, one of the girls (Megan?) pushed dermapen on me the ENTIRE time and didn’t seem very skilled, and the vibe of the place wasn’t very welcoming. While they are perfectly polite, it does seem like they have a bit of attitude. There was also a guy over the phone who acted like it as a huge chore to book my appointment.
Things I liked: it was clean and fairly easy to find street parking in the afternoon. These being the only positives, I wouldn’t recommend this place. This really showed me you can’t always trust positive Unilocal reviews!

My facial and massage was okay– nothing above average. Massage therapist was super nice and sweet though! the facial was gone with gloves on? Not pleasant. I bought this combo with a groupon however the rude receptionist was snooty towards me because of it. He was so stuck up when I asked about the free valet that Unilocal offered with the purchase of a service. Don’t offer these check in vouchers if you’re going to make the customer feel bad for wanting to use them? Also– sitting in the waiting room listen to the receptionist sing out loud Jessica Simpson and gossip is just unprofessional and annoying. Everyone in the front desk was incredibly loud throughout my entire facial. NOT RELAXING!

When I’m asked of a laser hair removal place to recommend, this is the one that comes to mind. I’ve tried out laser hair removal at a few places, and I truly like Kalologie the best. They not only have a good laser that they use (though results vary by hair type and area of the body – coarse and dark has the best results), but they have a very nice office (since it’s also a spa) and decent and on-​time customer service.
I did have two minor issues with my treatments, which is why they get 4 stars instead of 5, but am otherwise please. The first involved me being told to come in every certain number of weeks for my next appointment (timing varies depending upon what area you’re having done), and so I went in despite the fact that I had zero hair growth between visits. The tech that treated me told me to delay my appointment in the future if there was no growth, as I essentially just «wasted» that appointment. It would have been nice to have known that in advance after my first appointment, but based on the other businesses I have tried and what I have read online, no one really tells you that (but now you know!). The second issue involved misinformation. I paid for a series of six appointments. When I thought I was nearing my six appointments, I asked them to check before scheduling another, and they said I had one more and should schedule an appointment. However, after getting lasered, I was told that was my 7^th appointment… and therefore was asked for additional money. They responded like pros to my disappointment given the misinformation, but in the future, I will keep better track of my visits.
Bottom line: Great office, great laser, good service, but keep track of your visits!

What a horrible experience, I just left from there. I arrive and I was told my massage was cancelled 30 minutes prior and that she forgot to call me… hmmm ok great.
The front desk girl says she will have them start on my facial and she couldn’t get me in for a massage till middle of next week.
I wait around for nearly 30 minutes and went up and asked when my facial was starting. The front desk girl told me that it was going to be in an hour.
I don’t understand why she wouldn’t say that. She is not friendly don’t know why they would have someone who isn’t polite.
I cancelled my appointment and would NEVER recommend anyone going there.
While I was waiting I heard her apologize to 3 people about appointments.
Management needs to step in because this place has very bad business practices.
I just wasted over an hour.

Very disappointed. I bought a Groupon for IPL laser treatment. I checked the ratings here before I bought it, I’m so confused they were high. I’m not one of those who get trapped by pretty smiles, even though the service is shitty. This is going to be a detailed review.
They do push you to buy product and services. During my first session I was asked if I ever laser, I said «No, I wax». Then I was told how wonderful the facials are over there. I thought MAYBE, but since it was my first time I wanted to see how IPL was first, I said I’ll pass. After the session (I think they didn’t use a high frequency since my skin wasn’t pink or red, or irritated) the esthetician came out and told the receptionist in a low voice, «So schedule a bikini wax — 6 sessions and a facial». I thought they are talking about a different customer, but then I asked if they were talking about me, to which the arrogant receptionist said, «Yes!». I was like Whoa, wait, I don’t want any of that.
I pre-​paid for 3 sessions, so I went for my second one. This time the esthetician looked more professional and definitely used a higher frequency, zapped my red veins which disappeared (for 2 weeks). She suggested a facial to which I said NO NO NO NO since I was scared they gonna schedule regardless lol
I’m not going to go for my 3^rd session, overall it was a waste of time and money (which includes gas I put in my car). The receptionists are ok but they seem to look down on you, it didn’t make me feel comfortable at all.
Save your money and go somewhere else, the only thing that was good was — a clean facility, thus 2 stars.

I bought a Groupon for laser hair removal ($ 99 for 6 sessions on a small area) and am super satisfied!
It was a little hard to schedule an appointment because the front desk staff may be assisting clients, etc and they are a very busy spa — but the hours are great! I come directly from work.
I’ve done two sessions so far on my underarms and I LOVE it! HUGE difference just from the first session and I shave about twice in the month between treatments. I had Bridget for my 1^st session and Megan (I believe) for the 2^nd. Everyone is super friendly, and they explain everything. Super efficient and it actually works!
Parking — you can valet at Lululemon next door, but I’ve never had a problem finding a free spot on the streets.