JOSEISTHEBEST… my hard drive crashed and Jose to the rescue… the bill was super cheap and he added in some cool extras for free :) he is SUPER friendly and helpful. he doesn’t rush and answers ALL questions you have. I am DEFINITELY keeping his business card… :)
Terry H.
Classificação do local: 5 Glendale, CA
My experience with Jose was great. I found him on Unilocal and he came to my house. When fixing it was going to take longer, he took my computer home and completed the repair. He also delivered it to me. His service was absolutely wonderful. He’s extremely knowledgable about computers and knows what he’s doing. I would definitely recommend him to anyone!
Erin F.
Classificação do local: 5 Los Angeles, CA
Jose is AWESOME! I called trying to find help diagnosing why my computer screen stopped turning on. He gave me a couple of times he could come by(yes, he makes house calls!), and was able to be there in a matter of hours. I’m used to dealing with cable companies and maintenance workers who arrive hours late or don’t give you a heads up on there way, so I appreciate that Jose was the exact opposite. He came prepared with a monitor and explained how he was testing the computer, totally not annoyed by my hovering. He summed up what could be wrong, how much it would cost, and what would happen if the cheaper fix wasn’t possible. He helped me come to my own conclusion that the repairs were probably not worth it and I should find a used one. He then listed off the brands I should and shouldn’t trust, let me know what used ones he had for sale, and told me to be careful on craigslist and get a minimum 30 day warranty. I’m good with electronics scams, but I probably wouldn’t have thought about the warranty. The most amazing thing is that everything he advised me to do meant that he wasn’t going to make money off of me. He was so concerned that I would waste money that it made me want to hire him for any and all computer help I need in the future, and I definitely will! Note– he didn’t charge me for the diagnosis/assessment/whatever you call it. But keep in mind, the guy is driving to your house to give you the best advice and service you could hope to get, so at least tip him for the gas!