International Tile & Stone

Terrific customer service! I was having a tough time with a tile issue — even my contractor was a bit stymied as to how to fix it. And like an angel, Ellen found a solution (and product) that would solve the tile issue (and it looks BEAUTIFUL!!) So happy to have found International Tile & Stone… thank you Ellen!

They don’t do their own fabrication. Had a horrible experience with the installer they suggested. Took a month to resolve. Went to a full service place for my next project which holds someone responsible.

This place is my go to place for tiles! They have the best selection and prices. Will, Ellen, and the staff are always helpful and courteous. Thank you INTERNATIONAL TILE!!!

Hands down the best place to buy tile and tile project accessories in LA.
Honestly, this was one of the very best customer service experiences we have ever had! Manager Megan Lyn Madden was, and is, AMAZING. She and her team helped us trouble shoot our bathroom tile project under a tight deadline (leading into the July 4^th holiday weekend when everything closes) with poise and grace under pressure. We had purchased a gorgeous subway tile which unfortunately doesn’t come with matching trim tile. We let Megan know that we hate bullnose and bulky, rounded trim tile. She suggested that we go with a steam-​line modern Schlutter trim and knew we would need A LOT of it and FAST. Megan helped to find enough of the product at hers and other area stores. She even helped contact the manufacturer for us and answer several questions by our expert, prima donna tiler who was nervous to use a product he was unaccustomed to using. Afterward, Megan even followed up giving us a call on our drive home to see if we had been successful in picking up our products at other stores. She even followed up with an email a couple weeks later to see how our project had turned out! Can’t recommend International Tile & Stone highly enough. This is how customer service should be done, and we will never buy our tile anywhere else. How perfect would the world be if every business had a Megan?!!

Look no further to purchase tile for your next project! After going to other discount tile stores in the area, I was thrilled to find International Tile. All of their staff are pleasant and helpful. The store is organized and has a huge selection of tile, stone and mosaics. We were lucky to have Megan helping us. She had the utmost patience, helping me sift through tlle options. She encouraged me to take home samples to our home to be sure we are happy with them. Megan went above and beyond and truly excelled in customer service! She was my interior designer and I am thrilled with the tiles we purchased. Megan also gave us discounted prices. I would return to International Tile for future tile needs – without a doubt! I highly recommend them!

Great selection, bad pricing, terrible service.
Apparently something has changed since the other reviews were left. When I arrived no one bothered to greet me or even make eye contact. Instead, the multiple employees just milled about, almost purposefully avoiding engaging. It was bizarre. They were almost snooty a lot it. There weren’t even any other customers in the store. When I finally managed to get someone’s attention, she showed us a few tiles that matched what we asked for. The price, however, was over 30% more than the similar tiles across the street at Lowes. We would’ve asked for more options but she quickly disappeared again. That’s when someone… I believe an employee… asked us to move our car out of one of the parking spot it was in. I thought it must be to load something, but we weren’t blocking anything and were the only car in the lot. I took the opportunity not to move the car but to leave. I’ll give my money to someone else who at least has the pretense of wanting my business.

Jhina is so amazing to work with! She is the most efficient and wonderful person I have worked with in my bathroom remodel. She is constantly busy with helping all her customers, but she remembers your name, face, and style. She calls and texts you back with answers to all your questions, and knows all of her inventory so well. You can tell her the style you are looking for, and she quickly pulls all the tiles that fit the range.
I went to the store so many times, and each time I took home different samples over the course of 2 months. She was friendly and patient with me throughout all my visits and constantly changing my ideas. When I placed my order, I was told it would take 2 weeks. The tiles arrived in less than a week.
Amazing service! I will definately come back here for my remodel needs!

International Tile gets an A+++ in my book. They did an awesome job. I compared their prices with other storesand they were the lowest by far.
They pay attention to all customer needs and are very friendly. I have 2 kitchens that was needed a complete gutting and redo and a very cool guy named William explained everything from the demo to bringing in granite and cabinets, installing them, installing appliances, and putting the final finishing touches on there. I came in for the tile portion of the job and he spent almost an hour explaining everything and was very knowledgeable. Very cool dood.
I was surprised how fast they were able to get in the merchandise I ordered. They have a wide selection of everything from granites, cheap and expensive tiles as well as the material good you need.
They brought my stone age kitchen up to date with the modern world with all the amenities of granite, stainless steel appliances, andItalian tile. They offer a fast, friendly service, at the lowest price possible. I will definitely use them again =)

If you need to get home improvement and you want comparable prices, this is your one stop shop. You get great customer service, competitive prices, knowledgable professionals and all in one place. And best of all, this in all done in a timely manner. I love it!
I would definitely recommend to my friends and family :)!!

I work for one of the biggest construction company as a senior manager, I used to buy material from many tile companies, until I met Dante Hernandez, his knowledge of tile, stone, granite, and everything around it is unmatched.
I can show him a tile from clients floor and 99% he will be able to give me the name etc. I never have to wait for orders that are in stock, and prices, are unmatchable, although even if his price would have been higher I still will buy from Dante. Where ever he goes I go, amazing service.