Heaps James, MD

I have been seen by Dr. Heaps, and I found him to be an excellent physician. However, when I recently tried to make an appointments with him, I was told that he did not have any openings for many weeks. I was steered to make an appointment with his physician’s assistant, Carla. She seems to be a very well meaning and pleasant person. However, she is not a medical doctor, and I do not completely trust her judgement. Also, I found it quite strange that Dr. Heaps never seems to have any openings when I call. It seems that the office is trying to steer patients to a subordinate who is less experienced and less qualified. I do not completely trust the office staff, and I do not fully trust physician’s assustant Carla. Since It seems that I cannot make an appointment with Dr. Heaps, I doubt that I will ever again visit the office of Dr. Heaps.

This review is for the PA Carla. Carla is kind and compassionate. She fit me in today even when it was very busy. I am a nurse myself and hold providers to high standards. I would definitely recommend Carla.

Dr. Heaps is the best! He performed my surgery for endometriosis, Fallopian tube removal, and uterine reconstruction (I had an abnormal shaped uterus). He was so kind and gently. I highly recommend him to anyone who needs surgery. You will be in great hands!

I had some experiences with Dr. Heaps back in 2008 that left me feeling… uncomfortable. I never reported any of it, but I kind of wish I had.
I was a student at UCLA and was referred to him because of my bad menstrual cramps. After months of conducting ultrasounds and seeing that an ovarian cyst wasn’t going away, Heaps suggested surgery to remove it. I agreed. The surgery seemed to all go smoothly.
The first weird thing that happened was when my friend arrived to pick me up (I was still unconscious). Heaps, not asking who this guy was, showed him all of the pictures that were taken during my surgery. Not only is that awkward, but it seems like a MAJOR violation of my rights to be showing someone pictures of my ovaries without my permission.
But the incident that really bugged me occurred during a follow-​up appointment. I was discussing the pictures of my insides with Dr. Heaps (the same pictures he showed my friend), and I asked what something in the picture was. He suddenly GRABBED MY LEFT BREAST and asked «What’s behind here?». Really??? You could have just said «Your heart.»
I was shocked. I was uncomfortable. But I told myself «He’s my doctor. Maybe I’m just over-​reacting.»
No, I’m not.
7 years later, I still feel violated. I still feel creeped out. The thought of the guy makes me cringe. I wish I had said something at the time.
I’ve seen other male doctors for other sensitive issues and I’ve never felt as uncomfortable as Heaps made me feel. And on top of it, other doctors have questioned the necessity of the surgery.
So, that’s my 1-​star rating of Dr. Heaps.
Also, their billing department sucks.

Dr Heaps, where did you go? Phone is disconnected. No forwarding information found. :-(

I have been seeing Dr Heaps for many years. I am a Family Nurse Practitioner myself and he commands my utmost respect. He is a wonderful doctor, knowledgeable, genuine, and thorough. He always takes the time to explain everything to his patients. He follows all irregularities, however small, until he is 100% satisfied there are no problems. I would highly recommend him.

Dr. Heaps has been my doctor for nearly 25 years. He delivered my son 23 years ago. I have to say, he is one of the most kind, thoughtful, considerate doctors I have ever had and wouldn’t dream of going anywhere else, period!!! For any who have dismissed his manner or expertise, I completely disagree and have never had a bad experience with him. He takes his time explaining everything, always. He is also very good with diagnosis, procedures, help. We love him and consider him a friend as well.

My wife, who is Asian, and hasn’t mastered English regularly sees Dr. Heaps. My wife insists that I sit with her during the exam (I hate it) so that I can translate for her. At any rate, with all of the Asian doctors available to her that speak Chinese, she still prefers Dr. Heaps. His bedside manner, caring and empathetic personality, and his obvious brilliance supersedes any other consideration.

Took my mom to see dr. Heaps. I’m not too impressed with his status as one of the best doctors. He seems a bit indifferent. He started to leave the room before we finished going through my mom med history. I had to stop him to finish up and then he continued checking for another thing. I’d rather have a caring doctor than someone who’s is the best or the smartest. Caring doctor is high on my list

Dr. Heaps saved my life! I was diagnosed with a rare type of cancer, difficult to treat and difficult to find. I’ve been in treatment for a while and I’ve had around 14 doctors. All of them Excellent!!! But Dr. Heaps is above all THE BEST DOCTOR! Very caring, he listens to your questions and answers them in a very through way. He treats you as a whole being. He understands your health and emotional needs while you go thru difficult times. Also, he considers the impact of the diagnosis on the other family members. He is very honest and he is very pedagogical when explaining your health issues. His colleagues call him «angel hands». He did two surgeries on me and I healed so quickly, I was up and running if half of the recovery time. I would recommend his practice 100%. The employees are also incredible. Once you get to know them they treat you like family. This is the best experience I’ve had given the difficult times and the difficult diagnosis

I had a condition that 14 years worth of annual gynecology visits among 5 different gynecologists had failed to diagnose. Dr. Heaps finally knew the diagnosis… within seconds of my describing it! Great bedside manner, clear communication skills, NO wait time.

I was looking for a new OBGYN for my yearly exam since I had just moved to the area.
I wasn’t able to see Dr. Heaps so I went in to see Carla for my annual check in. It was the first time I had a physical where I thought it was kind of rough and not very gentle. Not too bad, but I thought it was kinda weird that she was shocked and surprised when I told her that I get my period ever 35ish days instead of the usual 29. She said I’m DEFINITELY considered irregular but I’ve never been told that before. (They usually say it’s different per person and as long as it’s consistent, it’s OK.) I didn’t think it was THAT big of a deal, but the part that I disliked about this visit was that she told me I should get an ultra sound. I wasn’t pregnant or anything — just getting a regular annual exam like any other time. I was confused too, but hey — am I going to argue with a professional?
Too bad I get a monstrous bill from them ($ 300!) for doing an ultra sound that I didn’t even need! The obgyn that I go to now was like «Why did someone give you an ultra sound? Did you ask for one? Are you having problems?» I had no idea it cost extra AND I didn’t ask for one! Sneaky! I should have been clearly told that it was unnecessary and that it costs additional to the annual exam.
Note to everyone: Do NOT get an ultra sound if you don’t need one! It’s $ 300 and your insurance may not cover it, even if you’re just getting a regular check up!

Dr. Heaps is a wonderful doctor! For years I’ve been going to a female obgyn (also at ucla), and I’ve never felt so at ease with a doctor doing a number on my lady parts. He is very highly recommended and I understand why: genuine personality, thorough examination (he spends time with patients), attentiveness, thorough explanation of everything. He showed and explained everything we were looking at on the ultrasound, explained the effects different meds I’m taking, went over my medical history, even looked at my last ct scan. All that to get an overall sense of me as a patient, versus just working in his specialty. He’s one of few doctors who treats the entire person and not just a symptom or a body part. I also hear he’s an amazing surgeon.

I should have written this review six years ago. Dr. heaps has saved my life. Knowing my family history of female cancers, his annual exam was so thorough that he found my uterine cancer in its early stage. Nevertheless it was an aggressive cell type and even though the UCLA tumor board advised minimal treatment, he opted for the most aggressive treatment. I am alive today thanks to him. And in another note, he helped my friends daughter to conceive when she was in difficulty. He is the greatest!

I didn’t have the worst experience with Dr. Heaps, nor did I have the best and since the Unilocal reviews were part of what lead me to him, I’m writing. In fairness, I only saw him once.
I went to Dr. Heaps to address a personal medical issue, additionally, I was due for a check up. My experience with the check-​up was great; out of the gate I liked him and was totally comfortable. I needed to follow up with a mammogram (it was time), and the office handled their end very well — getting me results in a timely fashion; as mentioned by others, office is very, very well run. Also, they kept my appointment right on time.
However with the personal issue, I felt as if the Dr. didn’t hear me as his suggested solutions were pretty tone-​deaf and felt, to me, like he was just giving me samples of products he had from pharma reps. I don’t want to go into my medical details, but It’s as if I’d complained of a stinging eyes and he’d handed me an onion because «sliced onions have vitamins in them that can cure eye problems» without realizing that — duh — sliced onions make your eyes sting worse. It was tone deaf. Also at the very end of the appointment he also handed me a sample of The Pill as a possible solution, but never discussed why this version of the pill over others, or possible negative side effects. It’s like it was an afterthought, but that’s a medication that messes with your chemistry and I would never just go on without more information or discussion. In the moment I didn’t question it, but I should have.
I was frustrated and wasn’t going to go back to him, but thought maybe I should voice my concerns to get a more nuanced response. In making the appointment I mentioned my issues to his staff member and she responded that «that didn’t sound like the Dr. at all» and she’d review my past experience with him. The next day, she told me, rather coldly that he’d done nothing wrong and that I should see someone else, making me feel like I was some unreasonable nut job.
I still feel have bad feelings when I think about the whole experience. I was not being unreasonable and shouldn’t have been made to feel as if I were the problem.

My primary care physician had actually referred me to another ob/​gyn. I decided to check her out on Unilocal before making an appointment and I got a little concerned when there were a bunch of one star reviews claiming that she was rough. I feel like there are enough unpleasant adjectives that can be used to describe a trip to the ob/​gyn and a pap; rough shouldn’t be one of them.
Dr. Heaps was also on the list of doctors that my pcp had given me so I went ahead and checked him out as well. He got the patients’ choice award on
. I was initially wary about choosing a male ob/​gyn, but now I’m extremely happy with my decision.
He’s probably the most kind and gentle doctor I’ve ever come across. I’m so used to filling out copious amounts of paperwork on my medical background every time I see a new doctor; however, I was thrown off during my first visit with Dr. Heaps. It turns out that he actually sits down with you and just talks with me. Imagine that. a doctor that really takes the time to get to know you before treating you!
For other visits, I’ve seen Carla. She’s been referred to as a nurse practitioner, but she’s actually a physician’s assistant. They’re somewhat synonymous fields. What really struck me with her is that during a discussion of birth control options, she casually commented, «Well if you were my kid, this is what I’d put you on.» The fact that she takes the time to really consider what would be the best option for me, as if I was her own flesh and blood, goes beyond words.
I also appreciate the fact that Dr. Heaps’ office is aggressive in making sure that I stay breast cancer free. Breast cancer runs on both sides of my family and the care they provide definitely makes sure that I’m on top of all my breast exams and ultrasounds.
I’d refer Dr. Heaps and his staff over and over again if I could!
TL;DR: Male obgyn. Super awesome doctor and exceptional staff. A++

Dr. Heaps is a experienced and professional doctor. Not only he made my pap smear visit felt easy and pain-​free, he was also honest and truthful to my questions. He talked to me about my concerns and made me felt very comfortable doing the checkup. Pap smear visit was my biggest fear due to my bad experience before with different doctors… but not anymore after Dr. Heaps.
I will keep going back to Dr. Heaps for the visit for my yearly checkup.

Dr. Heaps’ practice is without a doubt the best I’ve ever been to. My appointment was with the nurse practicioner (I believe her name is Carla. Please correct me if I’m wrong!) She answered all my questions, and made what is usually an uncomfortable experience quick and easy! Anyone who is a bit put off by a male doctor would do well to make their appointment with her!
Follow-​ups are no-​hassle. I’m on birth control that requires an injection every three months. You don’t even need to make an appointment — just call the office and tell them you’re coming. You’re in and out in 20 minutes. (It’s quickest if you can get there early in the morning, of course) And if you do, find street parking nearby. $ 11 flat rate to park in the garage? Yikes!

flawless and perfect (redundant I know) fibroid surgery. He is an exceptional surgeon!
Very busy Dr. but if you have something serious, it is worth it.

Dr. Heaps has definitely got to be one of the best doctors that I have ever seen. I was introduced to Dr. Heaps because my mom was diagnosed with uterine cancer. My father had researched the best doctor in this line of work and that is how he found Dr. Heaps. My moms tumor had rooted and attached itself to many of her internal organs including her colon. She was told that there was a chance that she may lose a part of her colon and that she would have to have a colonoscopy bag for the rest of her life. Dr. Heaps did such an outstanding job of carefully scraping every last bit of the tumor and roots out that 11 years later there is no signs of the tumor. I believe his hands were a work of magic and he saved my moms life.
I now see Dr. Heaps as my Dr. Right before he stopped delivering babies he delivered my nephew. I am really happy that Dr. Heaps is a person in our lives. I feel safe knowing that he knows my mothers history. I highly recommend seeing him. Great bedside manners and he really does care. I got my appendix out and he was upset at me for not calling him. The doctor that took my appendix out left me with a large scar and he said that this could have been prevented.
Just keep in mind that it takes up to 4 months to get an appt. to see him. If you are ok with that and know that in advance you are good to go.