H&R Block

Francisco Radia was very patient with my general confusion and overwhelm regarding the process of filing taxes. Because I did not have all the paperwork needed, he met with me to finish filing my taxes, and he never made me feel like a pain in the butt.
He got me on track and it was no big deal. I am so relieved that I am now square with the IRS and that I have a clear path going forward with H&R Block.

Lee Curabo has been preparing my taxes for years and I have always been 100% satisfied with her preparation. She is very knowledgable and even though my tax return is more complicated than most, there has never been a glitch. Over the years she has given me many helpful tips and I would highly recommend her.

Corporate taxes this is the place to go Gyd is unbelievable… if you can get an appointment. Thanks to all the staff for a somewhat enjoyable experience for taxes.

The workers here are nice, as is the building (that’s why I give it two stars instead of one), but unless you are doing VERY basic W2 job income filings, do NOT go here. We almost paid $ 2,000 in unnecessary taxes because the workers adhere very strictly to a computer system that they sometimes do not fill out correctly.

Absolutely worthless. Do not get your taxes done here. Came here to get taxes done and they looked at the K1 document and had no clue what it was. Yes, I understand that a K1 is not a common filing that people have but even the guy in charge was clueless. They advertise that they will get you the most refund back, such lies.
And then, they wanted to charge over $ 200 to file. So, you don’t even know how to file my taxes yet you are going to charge me a ridiculous amount?!
Better finding someplace else or even doing filing your own taxes.

Lee Curabo is the best. All the employees work hard and make sure your experience is a great one. Thanks

As an independent contractor /​freelancer, I had the best possible experience working with Michealina. She was so helpful and went the extra mile. Will def be back next year!

It was amazing in all aspect until they ruined my experience in customer service. SO RUDE… Hanging up on customer is not an option professional.

Year after year my tax preparer Lynn Seevers works with me to ensure I get the most out of my return… Bravo on the tips and time spent. Will return next year.

The one year (2012) I decided to do my taxes was the one year they were epically screwed up! I would be giving this location 5 stars because Joan is definitely 5 stars, but I have to give it 4 because Joan had to come to my rescue… the dispatcher for this location originally set me up with an accountant not certified to do what I needed to do, even though I thoroughly explained what I needed done. So, basically, if you go here, request Joan!
Anyway — she finished my taxes in seriously less than 2 hours and even stayed late for me to come back when I was finished with work to review everything and pay my bill. She was easy to understand, obviously efficient, and beyond kind. I will definitely be going back to her for all of my taxes going forward!

I felt like H&R Block works for the government to make sure that I paid as much tax as possible. Never go here.
They made me pay so much and then after filing I got sent a letter from the IRS that we owed even more.

A sad but true tale:
Waiting to the last minute to do our 2011 taxes last year = getting a person with little experience = a messed up tax return here. The refund amounts were off (less!) by several hundred dollars. This was followed recently by a letter from the IRS stating that more 2011 taxes were owed – despite the tax REFUND received last year.
Even if you get an experienced tax person, I would strongly suggest paying the extra fee they charge which will reimburse you if they make an error. (Yeah, you read that right: you have to pay EXTRA to cover yourself in case THEY make a mistake on the tax returns you PAID them to prepare. The regular fee covers interest and penalties only, not additional taxes you might owe due to their mistake.) At minimum, double check your returns before signing off for H&R to send them to the IRS/​State.

Joan is SO nice! I have never had to do my own taxes before and she made it very simple. I’m planning on bringing back my other taxes to have her review them. What a pleasant surprise to think that doing my taxes was easy and quick! The only thing I dislike is the cost :($ 321 for being an independent contractor

Faye Ammar had excellent customer service, seemed tax savvy, and grasped the dynamics of my unique situation very quickly. She called the IRS on my behalf, asked great questions that I didn’t think to ask, and gave me a «plan of action» after the phone call. She made sure I understood everything. I have been frustrated with H & R in the past, but she really impressed me. I will be using her in the future, even though this office is a bit of a drive for me.

For all freelancers in the industry I must say stay far away from here! They do not understand what is required and I got my worst return from here. My old person retired and I was looking to go with a proven place. The person helping me didn’t understand what they were doing and I was explaining what they should do. Then the manager came over and made adjustments and cost me even more. In the cubical next to me I heard a costume person being told they couldn’t write off pretty standard things. I imagine if you got a regular W2 job with a house and other standard place, these guys are fine, but if in the industry or a freelance I would say to avoid and look around.

My family and I highly recommend this office mainly because of their tax preparer LISA CARAS. I read one bad review for this office and the bad review for Lisa. Although I do not know the circumstances that this person had to go through, I know for a fact, that Lisa Caras has been taking care of my family’s tax preparation for 15 years now. She will go out of her way to make sure that every base is covered and she makes sure that she thoroughly explains everything that your tax return encompasses. She will do her very best to maximize your tax refund. Lisa is dependable, reliable, trustworthy, and thorough.
Also, H&R Block offers «Peace of Mind» to all their customers, If somehow something was missed or a correction needed to be made, by getting «Peace of Mind» you will not have to worry about anything. H&R Block and your tax preparer will take care of it all. You will only need to pay what you owe in taxes.
Again, I do not know the circumstances of the other reviewer. But I hope that he/​she will have better luck this year and the next. As for myself and my whole family, we will return to LISA CARAS next year, the year after, and the many years after that as well.

DO NOT GO HERE!
I had my 2010 taxes done here, since I work freelance, and my taxes are just a little complicated. Well, it is now Feb of 2012, and the IRS just sent me a letter saying that I owe $ 1,102 extra because my «tax professional» at H & R Block couldn’t add up my 1099s correctly.
Well, I assumed that H & R Block would do something to try and help me out on this… I was as wrong as thinking that a «Tax Professional» should be able to add numbers together. They offered $ 20 for my trouble, less than the interest I owed on the taxes, and told me there was nothing they could do. I was sort of taken off guard considering I paid $ 430 for my taxes to be prepared, so I assumed that they would guarantee their work…
Wrong again.
They won’t even refund the amount that I paid to have my taxes done WRONG.
Stay away from this place. Stay away from Lisa Caras. Stay away from Cesar the manager.
Also, the best part of all of this, there were two other people in the waiting room with the same form from the IRS regarding unpaid taxes.
Seriously, go somewhere else!

I cannot give an honest review because I ended up owing money to the IRS and that kinda pissed me off. It’s my own fault though… not H&R Block’s. For the record they were very cordial and did a good job preparing my inevitable IRS payment plan.