Very unprofessional Director of Operations(Joanna) and one of the owners, Dr. Appleton. Unwilling to take responsibility for rude staff member. Joanna thought that she was going out of her way when it is just her basic clerical/office duties to handle customer concerns. Very bad attitude by Joanna, and Dr. Appleton was very disrespectful and lacked compassion and understanding. This is not a person that you want to counsel you if he and his staff can’t handle basic customer service concerns. I would NOT recommend their services. BEWARE !!!