Framestore

For a frame store they are great but over priced I would have to say but whatever lol

Not only I got the best price for the best quality (I’m talking museum quality glass), I also got the best service here by Ron. He was amazing and as be put it «he does magic» ! I got quotes for framing a special tapestry of mine from $ 450(using regular glass and literary glueing my special vintage tapestry to a board) to $ 1300 that would offer the same way of glueing the tapestry with a so called «art glass» which is kinda a lower quality museum glass. Ron suggested we put a plexiglass in the back, he said he will make holes in the plexiglass and stitch my tapestry on that with a museum glass on top so that my tapestry looks suspended in the frame! He even gave me the frame I liked most.
All those now for $ 450!!! He was super nice and friendly with a great eye for this
I picked up my frame today ! It looks amazing! Very chic and everything is done very neatly !
Thanks Ron!
I highly recommend him ! Ron is in this location on Tuesdays and Thursdays
Thanks Ron!

Over the last couple of years, I have taken several prints to Monica to mat and frame for me. She brings every piece to life. Monica is just the best! Very talented and creative. Monica and the Framestore get my 5 Gold Stars! Thank you!

Monica was amazing. I wanted a specific, unique project that was special for my best friend and her fiancé so I collected beautiful stones from the canyon where he proposed and asked monica to glue them to the frame. She did and make it look AMAZING! It was their favorite engagement gift. Monica’s the best. Simply the best. Thank you for making my gift so special
This is a 4 instead of a 5 cause I thought price was a little steep but monica gets ⁶⁄₅

This place is great.
Monica couldn’t be more helpful and friendly.
She really is wonderful.
I highly recommend it.
X

I recently brought a photograph here to be framed. I want to say the photo is roughly 32×18 inches. Ron and Monica were both wonderful in helping me find the right frame that fit my budget! Customer service here is exceptional. Both Ron and Monica are so pleasant to work with. They are both patient, and knowledgable and really aim to find you the right frame. I never felt rushed or like they were just trying to make a sale. It was very evident from the moment I walked in that their goal was just to find the frame that looked best with the piece and to make sure you love what you’re getting. You can tell they’re passionate about their jobs and creating art.
They quoted me a date when it would be ready but it ended up being much faster than what I had expected and the quality is great, it turned out exactly how I imagined it and I’m constantly getting compliments from guests who see it hanging in my living room! I’m definitely coming back next time I have something that needs to be framed.

Very happy with my experience. Took in a framed picture that was sagging. A very helpful Alexandra told me my options and I ended up getting it foam cored. They had it ready in 6 days and it was flawlessly done. Total cost was $ 67.

I have never had such a pleasant experience at a frame store. My husband and I purchased a groupon for a custom framing. We were greeted by Monica who took the time to help us pick the right frame, etc. Her suggestions were spot on and she was super sweet and fun! 2 days later, our order was ready and it came out beautiful! We couldn’t be more happy with the quality and service here. Monica will also work with your budget… let her know what you are looking to spend and she will make it happen!

I got to this Framestore at 4 on a Saturday. They close at 6. The door was locked and no one was inside… but the lights were on and someone’s stuff was on one of the chairs. I called. No answer. I called the Framestore on Sawtelle and Olympic to ask if they knew what was up. They had no idea. After 20 minutes outside a locked door, I left.

I just love Monica! She was such a blast to work with getting a gift framed for my husband. She has such an eye for this stuff and really cares about the finished product. Will definitely be back!

It’s hard to write a review when people are nice or seem nice.
This place is probably the biggest scam ever… ever.
They sent me a coupon for 50% off, I went in to get two pictures framed.
After waiting 1 hr, a nice lady helped me.
Picked out two decent frames. She calculated in the computer and told me $ 1700. And my 50%, would get $ 20 off!
Like 1% off!
Aaron Brothers did it for $ 479 in a nicer frame and better service!
$ 1700 vs $ 479 I mean really? Scam

Christian was great and extremely helpful! Make sure that you check online for coupons and ask for Christian. He did a fabulous job and the frames were turned around very quickly. I was framing custom prints from an LA based artist and wanted to make sure they were taken care of appropriately. The Frame Store did that and more. Definitely won’t be my last time visiting the Frame Store!

Monica provides friendly service! But crazy expensive prices!!!
But hey all frames are expensive, they have a great selection and we got our framed item in less than 7 days, so hey thats great!
Make sure you pickup a groupon or living social coupon to save on some $$$$

I give this place 5 stars for service and quality, but had to take off a star for the price. It’s a little disconcerting that there aren’t prices listed anywhere and I ended up spending ~$ 900 to (beautifully) frame 3 diplomas. Ultimately, I think it was worth it because they look great and I’ll never have to re-​frame them, but my gut says that the pricing was a bit steep, even keeping in mind the high quality.
On the other hand, I can’t say enough about the customer service. Monica was fantastic — friendly, knowledgeable, patient! I had no idea what I wanted and probably spent a good 2 hours playing around with different frames and matting options. Monica has a great eye and really helped me figure out what would look best.
My framed diplomas were ready earlier than expected and they look phenomenal. If I have something really special that I need framed, I’ll be back. For posters or basic photos, I’ll probably look for something more affordable.

Bad isn’t bad enough to describe my experience at the Frame Store. I brought them a priceless autograph to frame. When I picked it up there was a huge magic marker line running through the whole piece. I don’t know how they did this and why they did this. It’s amazing they could treat a customers art with such careless disregard. More amazing, they actually continued to frame the autograph and have me come to the store to pick it up.
I think this experience speaks volumes about the kind of operation Frame Store runs.

My boyfriend and I went here to have a piece of artwork framed and had a wonderful experience. We worked with Monica who is energetic and fun with an artistic eye. The best part was that she let us play around with all the different matting and frames and did not mind at all that we took quite a few off the wall. She said it’s all part of the process! She let us talk through and figure out what we wanted while staying in our price range, and gave input as well, but mostly wanted us to figure out what worked for us. And we did! We love the piece and would definitely go back with our next framing job.

We have used the Frame Store in Brentwood for years now and have been very happy with the prices and the work. Monica is a designer who has come up with some very interesting work for photos of my dad’s WWII photos. Highly recommend this store for special family history photos.

In October of 2011, I stopped by FrameStore in Brentwood to have a custom frame designed for a rare Frankenstein poster. I was greeted by Monica, who was wonderful at recommending some interesting framing options for my unique print. We discussed several options and the end result is phenomenal. My framed piece is proudly hanging on my wall.
I have since been back to FrameStore for more custom work, with great service from Monica and Suzy. They offer a vast array of options and different price points. If you tell them your budget, they are happy to help work within your limits. Highest possible recommendation!

Surprising to hear some of the totals for custom frames that were being made here, but I guess it was more of a shock since we’ve never bought custom frames before. Make sure that you know a ball park price for each thing offered otherwise your total might jump up pretty quickly.
Fortunately we had a Groupon that we had bought before… Looks like they also have coupons that are circulated, though I think Monica cut some of the price even though we didn’t have it with us.
They were short one sales person so service was a bit slow for the people waiting, though once it was your turn, Monica made sure to spend plenty of time with you.

I have had several pieces framed at Framestore, and I come away very pleased. They have a vast selection of frames, and they’re great about working with you on the budget you have in mind.
Monica is a wonderful person to work with… she has a keen artist’s eye and picked out things I would have never thought of selecting. My pieces looked far better than I imagined! She is very entertaining, friendly and fun, making the Framestore experience more memorable. Friends and family comment on my photos and art I’ve had framed there frequently, telling me how unique and beautiful they look.