FedEx Office Ship Center

It’s the closest FedEx Kinkos to me, so they usually get my business. The place is tiny and cramped, and customer service isn’t great. In fact, it’s not even good.

Okay, I should probably have read the previous review before coming here, but I was in a time pinch and this place was close.
After unsuccessfully trying to print one color copy from one of the $ 15/​hr computers while one of the customer service workers ignored me the whole time even after I called out to her several times, I went to the counter. (Only other time I experienced such printing problems was in a computer lab in China, and this is not China.) At the counter, the assisant manager was a jack***. After I explained the situation to him, not only did he not refund me the computer time (I guess that was expected) and not apologize (which was annoying), he blamed me for not being able to print because I did not convert the file to a pdf (which was just plain rude). Then, he printed out a smudged copy for me! After I pointed out the smudge, he looked down at me, didn’t apologize, printed out another copy, and mockingly said, «Is that better for you?» I took the copy, left without a word, and will not be returning.
I highly recommend any other place with more highly rated customer service, especially if you need something in a time crunch and can’t deal with crappy equipment and service.

I give my experience two stars based on shoddy customer service. I really needed help with packing. The man in the FedEx uniform couldn’t offer me even basic assistance. He acted like he didn’t care. The redeeming aspect of my experience came in the guise of America’s last chivalrous man. A fellow patron held the door for me and offered me a pen to write with. That was more than Mr. FedEx could do. At least my package arrived in tact the next afternoon.