Event Step & Repeat

Website was easy and straight forward. The company was great at answering my questions on the phone. I asked them for just one revised version of the proof, they made the change I needed and it came out exactly how we wanted. I didn’t trust my mail to get to me in time, so I picked it up. They were super nice and helped us load into our small car. We got the 8×8 which was just the size we needed, with a purple carpet. (We already owned a stand so we didn’t need that.) Nothing to complain about here.

I was in a pinch… one of those situation where a good client sends you a text at 8:30 Thursday night that she needs a SNR for Saturday morning… design and all… from scratch. Long story short, found this company, read their reviews, closed my eyes and submitted the artwork. Got a pleasant call the next morning from Daniel that my items will be ready around 2:00PM…less than 24 hour turnaround time??? Who does that. Super cool dudes, great quality products and excellent customer service. Thanks guys for saving my butt and making me look like a Superstar in front of my customer.

We have ordered from this company for years. We get really good service from Daniel. He is always extremely helpful. The star of this company. They are lucky to have such a hard worker.
My banners and stickers are always good quality and made very fast. The new location is hard to find. They need more signs maybe some banners will help lol.
Keep the prices low and the sevice great, we will always come back!

I can’t put into words how great they are… The saved my daughter birthday party! I procrastinated and had literally only hours to get a banner edited and printed. You can imagine my distress, however they were more than helpful. I can’t sing enough praises to Daniel who was able to not only get the job done but kind enough to even help me take it to my car. I would recommend this place to anyone. If you need anything printed this is your place! Great customer service, fast turn around and quality printing. I will definitely be back.

My company ordered a step and repeat and a banner with this company in the fall. Unfortunately, we had a miscommunication about the banner and it wasn’t printed, but the step and repeat looked great. The company went above and beyond to make up for the missing banner. I just ordered another banner which they printed and shipped out within a day of me ordering it. They were kind, courteous, and truly cared about making sure we were happy in the end after a frustrating beginning. We will definitely be using them for any step and repeat and/​or banner printing in the future.

My experience with Event Step & Repeat was definitely 5 star. I originally emailed them with questions regarding a custom step and repeat and stand. All of my questions were answered very quickly by Jina who was very friendly. I placed my order online and my 8X8 step and repeat was ready in less than 24 hours. I went to pick it up and the gentleman that was assisting me unrolled the step and repeat to ensure I was satisfied, which I was, packed it back up and put in my car. He also gave me a tutorial on how to setup the stand. Event Step & Repeat exceeded my expectations with the product and their excellent customer service.

I contacted Daniel/​Jina on Wednesday to get a step and repeat done for a fundraising event on Saturday evening. Daniel worked with me all day Thursday to finalize the step and repeat. And when I mean all day, I mean it literally. Every 10 minutes we were emailing back and forth (me with requests for revisions, him with updated proofs). So very professional, extremely responsive. We confirmed pickup in store on Saturday. On Saturday, it turned out there had been a goof and the package had been inadvertently shipped out. One of their employees drove to the shipping facility in Commerce to retrieve it for me. Then, there was a goof with the stand. But the owner stayed late to fix the problem. And today, they handled the mistakes with a sincere apology and have offered me a credit to compensate me for my lost time. Mistakes happen. It’s how you handle the mistake that sets you apart from competition. Five stars for a company with EXCELLENT product (really, the quality is very, very good) and great customer service. I will definitely be working with them again. Thank you Daniel & Jina.

One of my coworkers recommended Event step and repeat and I’ve used their services a few times already over the last couple of months. Daniel has assisted me and I appreciate the excellent customer service. I already recommended this place to a few coworkers and I’ll continue to use them each time I have an event. Great pricing and quick printing! Awesome.

Exceptional service at an awesome price. Banner and stand quality exceeded expectations.
All on very short notice (2 days). Really helpful customer service plus a useful surprise gift with my order. Will definitely be return customer and recommend without reservation.

Have worked with close to a dozen printers in different areas of LA over the past decade due to my geographic location but I just found the printer I will drive from anywhere for.
Costumer service UNMATCHED, communication was top both from the first time I called.
Call the number a real person answers and he has answers for your questions.
Reasonable prices, GREAT QUALITY, GREAT CUSTOMER SERVICE, HAVE AND WOULD RECOMMEND (except to competitors)
I’ll be back with some more jobs!

I ordered a 16’W X 8’W fabric banner from Event Step and Repeat. The staff was very helpful when we were working on the proper file format.
I had finally placed the order and decided to save time and money I would pick up the order the day before our event. When I arrived at the warehouse I was excited to see our banner printed. It was white washed, I had made an order for a black backdrop, and I got grey. Knowing that my event was the next day I figured I would take it to my partners to see if we would like to keep it. I informed Daniel that we might be calling back if we are not happy, he said that would be fine he would take care of everything. With that being said I felt comfortable leaving the warehouse with the banner.
After reviewing the final product, we came to the conclusion that the banner wasn’t printed properly and the results were not worth the money sent. When calling Daniel to inform him that we were not happy, we basically said to bad no reprint or refund. His attitude was very unprofessional, he would talk over us, and he was coming off very arrogant. Whatever happened to the customer is always right?

Better than I expected! This was the first time I used this company, but it won’t be the last. Prior to ordering I had questions, because my project was not a step and repeat pattern but a single 10’x8’ image. I found them very helpful on the phone and extremely prompt once I place the order. My order was done and delivered (via UPS) in THREE DAYS and the quality is better than I expected!

I ordered an 8×10 Step & Repeat and was completely satisfied with the outcome. I was in a rush, found Event Step & Repeat through Unilocal,and decided to give them a try.
Called Customer Service, was greeted warmly, uploaded the files, and the turnaround time was one day. Additionally, the price was the best price I could find online.
I visited the site to pick up myself, and was shown the final product before leaving, and was completely satisfied.
The product itself was terrific, and I use it at every show I produce. Highly recommend.

Very responsive, SUPER fast turn around. We needed a Step & Repeat on a Wednesday for our event the following Monday. Easy logo submission process online, very reasonable price (including stand and rep carpet) and I was sent a proof within MINUTES. I approved the proof, Daniel was super helpful and the package is on its way. I also planned to pay extra for speedy shipping, but Daniel let me know that UPS ground ships in one day in California — saving my $ 30 on shipping cost! Looking forward to working with Event Step & Repeat again!

Event Step & Repeat helped to make my last party a real event! I am a production coordinator for a podcast and we were celebrating our 200^th episode. We really wanted a step and repeat for our after party, but so many companies were giving us quotes in the four figures (we had about 7 logos we wanted on it).
After searching online I found Event Step & Repeat. Not only did we get the entire set up for about $ 300 (including the red carpet), they had beyond amazing customer service! We ended up having them make us about 5 different proofs before there was a design that we were ok with. We are picking, but they didn’t seem to mind at all!
And the shipping ended up being next day for us! The set up was pretty easy and now we own our own stand and red carpet for future events! Most companies only rent you those things. I know that when we are doing our next event, we will be ordering our step and repeat banner from them!

Putting together some of the final touches for an event for work, it was decided that a step and repeat would be a fun addition. After a bit of online browsing, my co-​worker and I settled on placing our order with Event Step & Repeat. The prices on the web site were very competitive, and we liked the promise of a quick turn around.
We were astounded by just how quick the turn around was! On Wednesday afternoon, I uploaded all of my graphics, added my few comments of requests for the design, and submitted my order. Within a half hour, I had a proof in my email for approval, and by Friday morning, my order was delivered to me, even with a selection of standard, ground shipping! The only thing more awesome than the lightning fast delivery is the quality of the banner itself. The logos are sharp and colors printed perfectly.
Our event is just a week away, and I’m so excited to see this in action. I can certainly see many more instances in which we’ll «need» to order again from this fantastic company.

AWESOME customer service! FAST replies to questions. Speedy turn around. Thank you ESR!
The Brawley Chamber of Commerce in CA.

I needed a banner for a bachelor party in Vegas at the last minute and after searching around, I went on the Event Step & Repeat website. They have an easy to use banner template maker and I designed my banner in about 30 minutes. My banner was delivered in just two days and it looked AWESOME! It was definitely a hit at the party. I will absolutely use this company again.

Damn this company is amazing. The quality and care that goes into these products are undeniable. My logo likes bright and sturdy and looks exactly how it did on the website design.
They’re quick, efficient and above all very nice people. They had it ready in one day! I got a banner for my room of my music company logo and it fits perfectly. I will go back to get the photo op backdrop. Seriously. Go here. These guys are amazing. Thanks team!

AMAZING. I cannot say enough wonderful things about this company.
Super fast (we’re talking less than 24 hours between my order and having it in hand), High quality, Made in America, Customer service went above and beyond and they were extremely helpful when dealing with my MANY MANY questions and calls to ensure everything was clear.
If you’re ordering a step and repeat, get it from Event Step and Repeat. you will not be disappointed.

I searched long and hard for an affordable LAST MINUTE banner of snowy mountains. I finally found their website, and made an order. i immediately got a call, and they walked me through every step of the process, Explained why my image wouldn’t look good, helped me find a correct one, showed me pre-​made banners for me to choose, etc.
I chose to drive down to pick it up and it was ready pretty much the next day! The warehouse location is easy to find, but their actually location is towards the back of that business park– even then no real problems there.
They were extremely nice, helpful, and come highly recommended. I will definitely be using them again and have passed on their info to others!

They’re total life savers! I work for a small event company but the place that we normally get it our backdrop from backed out on us on last minute –WTF?! So I desperately searched and found these guys and they were so willing to work with us in short notice and the price turned out to be cheaper than our previous vendor. Their quality was on par with my satisfaction and just thank you guys for saving my butt last minute!

I’m very upset that I did not learn about this company before. Not only was it located less than 10 miles from where I live, but the service was far beyond what I used to get at my previous vendor.
It was such a huge relief for me to get our «last minute» order done, especially when my other, larger, vendor turned me down given that they had 2 – 3 days to complete the project. On the contrary, Susan was very helpful in getting my order out THE SAME DAY.
They also provided great care and excellent communication during this entire process. I called in expecting a machine to pick up the phone, like my previous vendor, but a LIVE PERSON answers your call! An email confirmation and proof will also be emailed to you within an hour! Mine actually only took about half an hour. These guys are friendly and efficient. And because they specialize primarily in step and repeats, you definitely work with experts. So if you don’t already have a design made, like I did, they will work with you to put something together.
FINISHING: Their products are top notch. They show you what you’re getting before they roll it into a cardboard tube with plastic end caps for protection. Since it was a rainy Friday last week, this helped protect the banner compared to my previous vendor, that used paper and tape to wrap the banner. They also help you out to your car. Daniel, who was the owner’s son happily carried my banner to my car. I really appreciate kids who work hard, especially if it’s a family business. It’s a huge testament to the parents’ values and work ethic for them to be able to pass on their passion and hard work to their kids, like I hope to do in the future.
From a fellow business owner and operator who is big on customer service, product quality, and communication, I salute you guys and thank you! — Patrick and Joy

I’m a high school video production teacher and needed a backdrop for my end of the year awards show. So I googled a few places and eventually settled on this business. I went ahead and designed the logos in photoshop and sent them an order via their site. I received an email back stating that my files were not working correctly, so I saved them as a different format and voila! Magic! I received my quote and paid online.
I don’t work to far from their warehouse so I decided to go ahead and pickup the backdrop and stand myself the next day. The warehouse is in an industrial area and is a bit difficult to find. Once I found the warehouse I headed inside to the front office and was greeted by a young woman. We both proceeded into the warehouse work area which was pretty large with a huge printer, tables for cutting and a few workers working on different backdrops. I was shown my backdrop by a male worker who rolled it out and then even showed me how to put the stand together. The backdrop looked great! He then rolled my backdrop up and carried it out to my car. What a great guy!
The day of the event my kids were pretty surprised and loved it! I will definitely be getting all my backdrops from these guys! A+ service and A+ work!

I called Susan at Event Step And Repeat on Friday night. She called me Saturday morning. She processed my payment over the phone as I had submitted my file online on their website. True to her word, the banner was processed that very day and shipped out on Monday first thing. We received the banner today (Tuesday) just in time.
I highly recommend this company! We will definitely be using their services in the future!