EliteMacTechs

I’ve been to this place a few times in the past and it used to have great customer service. Not sure what’s changed but things are not the same. Went in a couple of weeks ago to have my pictures, etc moved to an external drive as my Mac was old and on the outs. I paid $ 130 which included a 1 TB external hard drive. When I went to download my pictures onto my new computer it didn’t recognize the hard drive so I couldn’t get to my pictures. Called the office and it turns out that it is because I am now using a PC. I wish that someone would have explained this to me prior to taking my $ 130. The girl that I spoke to on the phone, Emily, spoke as if i should have known this and it was my fault. I do not work on Macs Emily. Your company should have been clearer.

This place is very unprofessional did not complete and notify me about my repairs and uncharged me… Do not go to this business

These guys are the best! I came with my laptop that I had been killing the graphics card in with my animating. I needed all my data transferred ASAP to my new desktop computer and a back up system put in place. Emily was both helpful and professional and had everything done in 24 hours! Will helped my down to the car with my computers and hard drives and rang me up. Both he and Emily were courteous, fair, and VERY knowledgable. They emailed me updates throughout the process. I cannot recommend this place enough! They are computer wizards!

Brought in my old Imac for uprgades. Got good advice, products and service for a very reasonable price. Very satisfied.

Spilled coffee on my laptop and had to have the keyboard replaced. Hundreds of dollars cheaper than the apple store and dropped it off late afternoon and they had it fixed that night.

Hands down, the most gratifying tech service experience I’ve ever had. Had upgrade of older 4 year old iMac at another shop down the street that ran into unexplainable and unnecessary snafus and a simple job became complicated for 5 days. Had to bring back my iMac the day after I took it home for, most likely, another 3 or 4 days in the shop kennel to figure out if new HD was bad and why the machine was whirring.
After signing the new work order, I stumbled onto Unilocal reviews of the official Apple cert shop where I was and found historical record of similar customer experience, and luckily a reviewer recommended Mac elite techs.
Dropped in on Will who listened to my description of symptoms and deftly made a diagnosis that accounted for exactly what was wrong. I went back and checked my machine out of the certified place (they of course had not even begun to work on it) and dropped it with Emily. Went to get lunch and got 2 texts and 2 emails while eating from METs, the last of which let me know problem was remedied and ready for pickup! And they didn’t even charge me! What was so obvious to these very smart people at MET, was missed at the cert shop (Melrose Mac) and my iMac was about to be disassembled unnecessarily. This could have led to replacement of expensive parts when it only needed a software patch to coordinate the fan functions.
Highest recommendation for competence, diagnostic acumen, and honesty. I’ll be referring to them and using them whenever I need work done.

This is by far the best place for Mac repair. The staff is friendly and professional and convey a real and assuring confidence, letting you know that they will resolve the issue at hand. The and complete the task at hand in a timely manner. The prices are very reasonable. Their honesty and integrity work is second to none. Highly recommended.

My MacBook Pro completely crapped out last week with a kernel panic message and kept restarting. It was, of course, terrifying because I thought I would have to buy a new $ 1400 laptop.
On the advice of a co-​worker, I took it to EliteMacTechs. They reinstalled the OS, moved all of my data over, and were able to save my computer and my files. Thanks guys! It’s still working great.

Couldn’t say better things about this place! I had a cracked screen that I took for repair, the woman up front assured me it would be ready in 24 hours and that I would receive a text when my computer was finished. A mere two hours later I received the text! It was by far the fastest, most hassle-​free repair service I’d ever experienced! My screen is as good as new! Highly, highly recommend! Thank you again!

definitely pleased with my service from EliteMacTechs. The guys over at $ 300DR recovered my data and brought the files over to the MacTechs. they made the process as painless as possible. they supplied me with a new hard drive, installed it and transferred the data and all I had to do was come pick it up.
legit service, legit people.

These people are miracle workers. I got tagged with some pretty nasty adware that I could not get rid of by myself. They cleaned it out in an hour. Amazing!!! A few months ago I had them optimize my 11 year old Mac, bringing it up to the highest OS it could handle, and bringing me and my computer into the 21^st Century. They’re always on time. They get it done when promised, and the text notifications on each job are great since I wanna grab my Mac the minute it is ready. Oh, and they’re at work 7 days!!!

I highly recommend their service for your Mac repair needs. Quick Macbook Pro battery replacement in less than 10 minutes, and friendly service.

I was having trouble with the macbook pro overheating and I called the APPLE store and got a massive run around. I found these guys on Google (I GUESS SEO’S WORK) and took my baby in and had it finished same day. Are they expensive??? Well, I’ve heard it once said that you end up paying the higher cost for the lower price. Yes it’s going to cost you money but you want it done right! Highly recommend these kids.

As I work away on my 2008 iMac, I felt compelled to write a quick review of this fantastic business. Over the years EliteMacTechs have helped me out a few times; upgraded memory, replaced hard drive and last fixed my computer when the graphics card failed and I thought it was time to get a new computer. I found the company to be honest, professional, quick service and competent. If you need to have your Apple computer repaired, trust me when I say these are the people to seek out.

I sure hope I never have Macbook issues again but if I do I will come here. I first found them on Unilocal and was amazed at all the 5 star reviews. My laptop was running super slow consistently and it was only a year old. They recommended upgrading my hard drive because I was just overworking it with all my documents open, photoshop, etc. (even though I still think I don’t have THAT much open!). I did what they said and ever since everything has run awesome and i’ve never had issues with it being slow or freezing again.
6 months later — last week – the WORST of the worst happened and I spilled coffee on it. Not very much but it just so happened to be that little spot right between the keyboard and monitor. The screen went crazy for a sec then everything shut off. Freaking out because I need this for daily work, I took it in ASAP.
The reason I’m saying all this is because it really depends on what area you damage and how badly as to how much you’ll have to pay. When I took it in they said it could be fixed for as low as a $ 75 cleaning or it could cost hundreds. Guess what? It cost hundreds. It was the logistics board they had to special order. Luckily they were very transparent about everything, and I’m really thankful to have my computer back, but with the special order it took 1 week and $ 700 :(
I didn’t even attempt to go to the Apple store b/​c I know my warranty doesn’t cover it, so I wonder how much it would’ve cost there. I wish I never bought the stupid warranty for $ 300 or whatever, what a waste. Honestly for the price of that part, it seemed like I should just buy a whole new laptop! But I opted to fix it and now everything’s back to normal. Moral of the story… NO LIQUIDS NEAR THE COMPUTER!!! I now have a slight panic when I take a sip of coffee.
Overall good people, good service, they seem honest (my tech knowledge is pretty minimal, I won’t lie), so as much as I hesitate to give anyone I had to pay $ 700 to a 5-​star rating, I know it’s what they deserve.

I was on my way to pick up my computer, and was told they close in 15 min. I asked if they could wait as I was 3 minutes away and should be there before they closed. I arrived and they were locking up… looking right at me as I was running up to them! Customer service is huge Elite Mac Techs! Shame! Not wanting to wait that extra minute costed you a customer! 2 stars because they fixed my computer.

I went in to EMT on Monday after my Macbook decided to not boot up.
Emily helped me, told me about their free 24-​hour diagnosis, and then a couple hours later she had emailed with the exact problem and a solution suggestion for me.
Turns out it was a busted graphics card– which Emily informed me was part of a recent recall from Apple. She gave me a recommendation on where to take it to be serviced (it had to be from a very specific place), yada yada yada– TODAY (one day later) I have my mac back and working thanks to EMT!
I can’t recommend these guys more! Thank you Emily!

Fantastic find. I had spilled a little wine accidentally on my 6 month old Macbook Pro — took it to the Apple store — they wanted $ 750 to clean and replace any damage — the warranty does not apply for liquid damage. Took it to these guys, they cleaned it in one day, and charged $ 75 plus kept me updated via email as to what was going on.
As happy as can be to get my laptop back. Learnt a hard lesson — never have liquids near a computer.

Once again the indie business owner holding its own it re affirming quality work and friend service.
Ladies and gentleman, I present you to EliteMacTechs.
Small little store front in a strip mall at Ventura Blvd & Tujunga (south side of the street) but boy do they pack a punch.
Had an issue with my becoming antiquated MacBookPro and for pennies on the dollar compared to what everyone else was charging, they gave me a brand new 17″ screen.
IN 24 FREAKIN’ HOURS! WOW!
Smart, friendly, nice, great service.
Skip Melrose Mac and go directly to EliteMacTechs… do not pass Tujunga pay no more than $ 250…
Thanks again guys!

While I guess technically this review isn’t about getting my MacBook Pro repaired, but the customer service I received from EliteMacTechs over e-​mail was top notch.
Sadly, it seems like one of the USB ports from my 2011 MacBook Pro is giving out. I tried resetting the PRAM and SMC but those had no effect so it’s probably a hardware issue. :(I e-​mailed EliteMacTechs for advice and an estimate and Nathan replied quickly, honestly, and in an extremely friendly manner. He informed me that the logic board would probably need replacing which would cost about $ 200 – 300. However, instead of pushing me for it, he suggested that a more cost effective alternative would be to use a USB hub with the lone working port.
One of the best finds in the world is an honest repairman because obviously, if I was that knowledgeable about what I’m trying to fix, I would fix it myself. It’s nice to know that EliteMacTechs have your best interest at heart and not their business account.