Elephant Moving Company

I’ve moved from London to NY to LA and used many moving companies. Elephant Moving Company have been the BEST I’ve ever experienced!

Elephant Moving Co. is hands down the best moving company my husband and I have ever used. Graham and staff at Elephant Moving Co. offers outstanding customer service and they are extremely organized and efficient. My husband and I highly recommend Elephant Moving Co. We also have friends and colleagues who used Elephant Moving Co. to move and they also had a great experience as well.

These guys are amazing. We’ve used them for our last three moves and will use them again. Look no further.

Having lived In Asia where moving is as efficient as you can imagine I had heard such horror stories about moving companies here. Elephant movers surpassed my expectations beyond any company I’ve used in Asia. The guys were beyond efficient packing up my entire flat, moving, then unpacking (real unpacking) the whole place in under five hours. They took their time to ensure I was happy, handled everything with such care and left me with a fully unpacked and put away flat that all I had left to do was put me feet up and give thanks! I cannot begin to thank the boys enough! You made this move flawless and hands down will recommend you guys to everyone as once you’re accustomed to efficiency and No hidden costs or surprises — you don’t ever need to look for another mover. Thank you doesn’t cut it! Cassius thanks you for putting up with his barking and crying for not being able to get in your ways and I thank you for making what expected to be a day from hell… simply a peace of cake!!!

I move almost once a year and went through a good dozen of moving companies, all equally bad. This is the first time working with the moving company was a pleasure. Owner was very communicative. Crew was on time, careful and did everything perfectly! Already used them twice and will do it again.

I was referred to Elephant Moving Co by a friend who works for a very famous celebrity. One known to be very picky! From the first call, I knew I was in good hands. These guys are great! There is a reason they have so many excellent reviews. The movers were polite and respectful and fast! They cared for my items and took special care to make certain the right boxes were put in the proper rooms. They were careful with all of my things. Not one crack, scuff or mark was left on any of my things. These guys genuinely care about their customers, and it shows. The customer service is hands down the best I have ever received. I will use them again, and continue to help spread the good word to anyone wanting an effortless moving day. –KA

I heard about Elephant Moving Company through a friend and decided to give them a try! My husband and I were so happy when the awesome people at Elephant Moving Company made our move a wonderful experience. The friendly movers took great care when moving our items and nothing was damaged! Since we bought our boxes through the company, we were able to sell them back! They also let us use wardrobe boxes for free. The movers were a joy to work with and the owner is honest and a lovely business man. We will definitely be recommending them to friends!

Can I give this place 100 stars! This company is awesome! I love them! They moved me twice and the first time was last minute! They are kind, professional and very patient!
They moved my things with loving care! They take all the stress out of moving! I would recommend them to everyone! They rock!

These guys did a great job. I like that Graham came out and did a free assessment of what the cost would be to move my home, provide about one months storage, and a delivery to my new place (note: I packed my own place) — what sold me was that in his contract we agreed to an amount that was capped. His 3 movers were extremely efficient and very nice — they wasted no time. Note — if you live in a condo/​apartment it’s a great idea to call the city to reserve a part of your street for the moving van (this was big as I was near a lot of construction).
The only downside (which is also a great upside depending on how you look at it) is that they don’t inventory. This is great because it saves a lot of time that costs; however, I worried about my stuff going missing (especially because it was going to storage). I can tell you that all my stuff was delivered quickly, in great condition, and most importantly everything was there. I’ve used many moving companies over the years and I’ve never really enjoyed it, there’s always something that quite never goes as I hoped; however, I definitely recommend the Elephant Moving Co.

I’ve moved many times in my life (in fact, as recently as 7 months prior to this move) and this is the worst company I’ve ever used. For many items, they just dumped them in box like taking out the trash, piled heavy items on top of fragile items, taped directly to fine furniture, broke and chipped heirloom china items. On top of the poor packing and careless moving, they were unabashedly fishing for gratuity the minute they arrived. Trust this experience mover, you can do much better (pretty much with anyone else) and they were not cheap. Stay away, far away from these guys.

These movers were great; I would definitely use them again. Leo, Saul and Christian were awesome! Leo led the group and communicated very effectively during the entirety of the move. He was a great leader to the team and his personality made the move fun (if you can imagine moving being fun!). I had them both pack and move my items and they were able to do it all in one day! They were both quick and careful. They are not the cheapest but worked all day and gave a very fair price. I will say that communication before the move was a little rocky (I had to follow up and confirm and I wasn’t told until the day before the move that they don’t take cc!), but for the most part I am very happy with the service. They were very busy towards the end of the month (of course) but still were able to squeeze me in. Being new to LA they helped put me at ease. :) :)

Guys… this is the ONLY moving company you need to consider to move your personal belongings from one location to another.
This is the second time I’ve used them (first time back in 2008), and I have only great things to say about them. Graham (in the office) was personable, informative, and asked all the right questions to ensure both his team and I were ready for the move.
The two actual movers arrived on time, packed/​wrapped every piece of furniture with care, as if they were moving their own items. Had to do two stops on this move, taking some items to a new town home, and the rest to a storage unit. They moved efficiently, effectively, and asked for input at any point where there was a question about where an item was to move, or how I wanted something wrapped.
To the readers looking to move: Be sure to do your own homework and prep ahead of the move. It will help the movers be efficient and keep the process moving forward to your liking.
Working ahead with Graham, I knew what I had to do in order to prepare. Their pricing is right in line with the competition, so don’t expect outrageously expensive pricing, or for them to be the «cheapest movers in LA.» I’m a big believer in getting what I pay for, and had no problem with the cost of this move. Their services were well priced, they did exactly what they said they were going to do, and my 30-​mile move from an apartment into a new town home was completed in just over ½ a day.
I would hire them again and again, and remember… I’ve already hired them TWICE. Graham and company, you chaps put it in the back of the net on this one!

We just completed move #2 out of three and we are so happy with these guys. The first move was from my West Hollywood condo into a storage unit in North Hollywood. The three guys they sent were all awesomely hard workers. The second move was moving most of the stuff in the storage unit to our new house in Mt. Washington. We got two guys this time and again it all went smoothly.
We are looking forward to using them again for the final move which is going to be quite the challenge: Moving my husband’s two bedroom condo stuff into the new house. We know these guys are up for it.

I really enjoyed working with these guys, everything from the initial set-​up to the movers, and the actual move day.
I initially moved from a house to a storage unit for a week and then a week later had these guys come back out to help me unload at my new place, and they did a great job.
Graham was completely professional and knowledgeable in regards to time, and pricing of both moves. Also, he was really helpful and patient with me as I had never really had movers in previous moves.
On both moving days the movers showed up on time and they were professional and efficient. Leo was really nice and helpful, and he communicated what was going on throughout the entire day of the move.
They helped me pack on the first move, and I have not had one problem finding anything, and NOTHING broke. Also, they helped put furniture together and arrange it the best they could. And my daughter has a loft bed from IKEA, which is (if you’ve ever bought IKEA furniture) a huge pain in the butt to get those things together and apart. But the movers took it down and put it back together with no problem.
Finally, when I forgot to get the storage keys back from them on that Saturday because I was in a hurry to leave, Graham offered to either meet me the next day or overnight them to me on Monday. I couldn’t meet him so I had him overnight them and had them by Tuesday, and he even followed up with me to make sure that I had received them.
I would definitely recommend them and it was a pleasure to work with them.

Well, I moved at the end of February, and am 100% satisfied. Thanks again!
My move was from a 1-​bedroom apartment to another 1-​bedroom apartment, within West LA. Took only 3.5 hours. I returned all the boxes I purchased, and got 100% refund on them.
If I have to move in the future, I will use them again.

I had a GREAT experience with this moving company. They were friendly, accommodating, and efficient. I would highly recommend them!

Moving. Something that would normally be a drag but I went to my trusted movers at Elephant Moving and as always the process was a breeze. Thanks again Guys!

I just had a terrible experience with the man who answered the phone there… the same man I just read about in one of the negative reviews… the one with the accent. He is an alarmist. He told me that I did not know what I was doing and that I was «in trouble» because my truck would not be big enough.
This man should NOT be answering the phone. He has ZERO people skills… a real turn off. I could never do business with such a company.
Moving is stressful enough. Who needs this sh_​t.

STEER CLEAR!
Update 7÷23÷14 — This company’s response is as erroneous and irresponsible as their interactions with me. LIES. They harassed me for my business and I told them not interested. Really steer clear! I have only written 2 reviews on Unilocal for either really great or really poor service. I have zero reason to lie or omit facts. What a disgrace!!! I’d rather deal with a funeral than this company based on their recent response!!!
ORIGINAL REVIEW:
As also mentioned by Claudia K on 7/​1, I had a similar experience. An older gentleman with an accent was attempting to help me but has completely turned me off and I have secured another company with little notice the day before a holiday.
Everyone knows death, weddings, and moving are the 3 top stresses, and the gentleman working for this company had no compassion and often said my very basic questions around how my goods would be wrapped and what was include in the pricing were «making a big deal» of things.
Business must be really good because every call was answered with the gentleman telling me he would call back because he was in the middle of something. He also gave callback timeframes he never met. Adding insult, when we finally reconnected I was asked to repeat critical information like my current and new address, full list of items to be moved, etc. He kept no records!!!
On one returned call, I asked him for 10 minutes so I could exit my parking structure because we had a bad signal. He told me «no» because they were technically closed at 5:15pm and I should call him tomorrow. He lacked the patience I exhibited when after waiting 2 hours for him to call me back. At this point the move I was trying many times to confirm was in 2 business days due to the ⁷⁄₄ holiday and we were in the process of finalizing details so I knew this was the company I wanted to use.
Never knew moving a short list of 1-​bedroom items could be so painful and complicated. Uncaring and inefficient. Now that I told him I am not interested and will write a review my phone has rung several times. Ha! Seems like most had a great experience with the actual movers. Ashamed I will never know the potential of this company due to the one man who answers the phone.

Ok so I just had these guys move roughly 200 boxes of admin paperwork from one storage facility to another and I have to say it was as easy as it gets. They sent 3 guys to do the work and showed up on time, did the work in only 3 hours and as they based the costs on time worked were as fair as ever. The best part is that they actually cost me ¹⁄₆^th of the price of the other company that bid on this job for me.
Will definitely be using them again.