Elegant Balloons

This is the kind of place where you wish giving zero stars is an option.

DO NOT SHOP HERE unless you want to be treated with disrespect.
Hours later, I am still shocked at how rude Dave, the owner of this store was. I stopped by to pick up a balloon order my friend placed, and knocked on the main door (as it was locked, though he knew we were coming by to pick up our order). Dave saw me and waved his hand dismissively — and turned back around to the balloons he was blowing up. I knocked again, and he repeated his gesture (as if to say get lost — or at least that’s very much how it looked). And then he turned around and kept ignoring me as I awkwardly stood outside the locked door — perplexed, to say the least.
Only after I shouted through the door did he point to the back door and barked, «around the back!». And when I finally did come in, his attitude grew ruder still. He was complaining about how he didn’t have time for this, and made my order seem like the BIGGEST inconvenience. (umm buddy… you operate a balloon store… I bought a balloon… am I missing something?). I asked if I could add another balloon to the order — and that was met with a definite «no way, don’t have time». Look, I totally understand if you’re strapped for time or rushing to fulfill another project — but there is a way you can and cannot talk to customers. Dave clearly doesn’t know the difference.
The balloon itself — was fine. But my experience was anything but fine. Never again.

I would not recommend this business to ANYONE!!! The Owner was rude and offensive and his flowers are poor quality. There are a thousand more flower shops out there who will appreciate your business!

Terrible customer service. I called in asking whether they carry those big, round 36 inch balloons. The guy who answered the phone was impatient, and had a bad attitude. His tone bordered on outright rude, and his answers were terse and short. To top it off, their prices suck! He said each 36 inch balloon (inflated) was $ 27.50! Are you kidding? Just to give you an idea of how much those normally cost, another Culver City party store quoted those (inflated) at $ 11.99. A downtown party store quoted those at $ 10.00. Not sure what’s going on at this store, but my limited experience with them wasn’t great.

I have used Dave at Elegant Balloon for two bat mitzvahs and numerous other events. Each time he has outdone himself, delivered promptly, and his prices are reasonable. A neighborhood gem.

I have used Elegant Balloons West LA several times and they are great, timely, reasonable in price and very very creative. The owner. David works with you and visits every venue before they execute. he does this” because he doesn’t“t like surprises”.I have done affairs at my home, restaurants and halls and he never disappoints. Recenly he did and arch for us and it looked great. Martha in BelAir.