Edible Arrangements

This is the best Edible Arrangements place I have ordered from. I’ve been to three other locations and all of them had poor customer service. I ordered a birthday arrangement for my bf, but I was worried about the delivery time. My bf is a caregiver and sometimes he takes the patient to appointments. The appointments are random, because it depends on the patient. Fast forward, I called the store twice to change the delivery time. Second call with a store employee name Anna or Ana went very smooth and she was very professional. She didn’t give me a hard time at all. Thanks for the best customer service ever! (:

Jennifer, the manager, took care of my order with professionalism and friendliness. I am very happy with this store.
Cindy

This place goes way out of their way to be accommodating. Not your average franchise. These guys are the real deal. Every order we have made have been top flight, from congratulations arrangements, to symphony and the just I need attention from a particular producer for my project all hit the mark, always hassle free, always on time

What a wonderful arrangement the Beverly Blvd Edible Arrangements shop provided to my grandson’s school for his birthday party last week. The fruit bouquet was a healthy snack everyone in the class could enjoy. When I called to place the order from out of town the clerk, Kamaya, understood just the bouquet design I wanted. When it was delivered to St. Paul’s the Apostle School the teachers were delighted, as it was a gift all the children could share.
The store even called me when the arrangement had been delivered so I had no worries that it had been safely received.

On time delivery to my friend (same day, within 5 hours) and beautiful arrangement. Will definitely choose this store again for my future gifting needs!

First time ordering edible arrangements and it was worth it. Reyna, a worker at edible arrangements, goes out of her own way to ensure that the edible arrangements will be of great customer satisfaction. Good job. Order from here more often. They care for their customers (:

Raynor and the team at Edible Arrangements were extremely helpful and very very accommodating. They helped me changed a delivery time of my order as I messed up (I messed up – not them!) and they could not have been more helpful.
Thank you Edible Arrangements — from a happy customer!

In addition to Reyna being amazing, Jennifer and the entire group at this place is off the charts! The customer service that I have received here is what any company should strive for. They were so kind, efficient, professional, and friendly! I was a pretty difficult customer and they handled my situation with grace and understanding. Not to mention the bouquet was GORGEOUS! If I could give them ten stars, I would ;)

I’ve bough one of their 12 pieces of strawberries dipped in chocolate yesterday. Ana helped me out she’s very nice & friendly, Sure I will recommend this store. Thanks Ana.

Who doesn’t love chocolate covered fruit?!
So I’ve placed around 10 – 12 orders with edible arrangements. EVERY TIME they deliver amazing fruit arrangements hassle free! I love that they have free delivery (depending on the day) and I can place an order late in the evening and its delivered the next morning!
A must try is the chocolate covered pineapple sprinkle Lollipops! Yuuuuuum!

Omg i disnt get to do anything for my partner and i’s Anniversary so while at work i called and spoke to jennifer! Can you say godsend!?! She worked with my budget, gave me a custom bouquet, with a coupon, and had it delivered all 2hrs before they closed! My hunny was so pleased when i got home telling me how special it made her feel at work, thinking id forgotten our day altogether… Jennifer you were amazing! Thank you edible arrangements!

I ordered an arrangement today. Jennifer was very kind and professional on the phone. When I expressed a need to have it ready an hour earlier than they could do it, she put me on hold and after speaking with her coordinator, told me that she would make it happen. When I could not find a parking space, I rang her and she volunteered to bring it outside. My clients loved the arrangement. Thanks for going out of your way. It was truly appreciated

One of the best customer service experiences I have ever had. Don’t get me wrong, the chocolate covered strawberries and chilled chocolate covered bananas are to die for but the service that Adriana provided for Mother’s Day put the icing on the cake. I walked in on Friday way past my pick up time for two orders of a dozen chocolate covered strawberries for my mother and aunt. Adriana was so pleasant and brought out a few samples of those chocolate covered strawberries and bananas while I waited for my order to be ready. After holding a conversation about who else I needed to spoil on Sunday (my grandmother), she gave me the option of having an order delivered to her by Sunday even though the delivery schedule was booked for the Ventura area. She guaranteed delivery on Sunday and my Grandmother saw me that evening smiling with open arms. Thanks again Adriana for making it happen. I would definitely recommend Edible arrangements as the go to spot for any occasion. Whether it is Mother’s Day or Valentines Day you can not go wrong.

Management was really polite and took full responsibility. Very professional, very courteous thank you Jennifer.

I was there an hour prior to the store closing and they manage to get me an arrangement done in under 30 min. They were so helpful and I didn’t know what kind I wanted and they help me pick one that I was happy with. I was really happy with the outcome. Thank you to Ana who was at the register that day she was very nice and patient with me. Definitely recommend this place. I will come back soon.

Fantastic! Super friendly, same day delivery on time always!
Will Definitely recommend this location to all my freinds. Great job guys!

After receiving the first underwhelming basket, I’ve been in contact with Jennifer, who is the manager of both the Beverly Hills & Hollywood locations. She provided me with some of the best service I’ve ever received because not only was she willing and able to make things right, but she empathized with me and understood why I was disappointed. She also is making sure that the concerns I brought up are escalated to the appropriate departments.
Jennifer graciously offered to send another basket to replace the one I was disappointed in, so she could display more about what Edible Arrangements really is about. She sent out another basket (which my boss unfortunately missed when she called out sick for the day). However, 3^rd time was truly the charm when we received the amazing replacement basket. It was BEAUTIFUL and I was told it was delicious! The basket itself looked like it was hand-​crafted with tons of attention to detail and really matched up to the quality and esthetics displayed on their website.
It really speaks volumes how much Jennifer has followed up with me to make sure everything was done right and really got a chance to show me that Edible Arrangements really stands by what they are selling.
I can honestly say that I retract my statement about never using them again; I trust that Edible Arrangements has built a good name for themselves with great and obvious reasons. The quality of the replacement basket, the quality and promptness of service, and the great attitudes I got from the team despite my disappointment in the product makes me feel comfortable that they strive for excellence and are able to deliver what they promise!

Ordered online and it was delivered the same day! Thanks for making my anniversary perfect!

Stellar! We use this store for all of our event needs. We order from them for clients, events for the public, and birthdays. The staff at this location are very professional and friendly. The arrangements are ALWAYS fresh, vibrant and delicious.
We always receive tons of complements and positive feedback when we order these arrangements. Watch out for the chocolate covered fruit they can be very addictive.

Wow! I just received a creative fruit bouquet from a secret admire… or this edible bouquet was delivered to the wrong Craig R!
The fruit was delicious and juicy and the arrangement was full hand-​sculpted strawberries, pineapple, grapes, oranges, bananas, cantaloupe and honeydew. To sweeten the arrangement, pineapple daisies and strawberries were hand dipped in gourmet chocolate.
Thanks to Edible Arrangements for the refreshing fruit and special thanks to the nice person that sent this to me. If I’m the wrong Craig R.- sorry but I KILLED the fruit.