I’ve been told to fix their shady system and my response is below: «12÷23÷2014 Dear Benjamin Vallery, This is not our issue with Priceline, this is Priceline’s issue with their customers. We understand that you are not happy with how the information is shown within their app, as a very important piece about payments is presented in a small font and not shown in the total price. We did not ask you to remove your review, we said it’s not fair to receive a 1 star review for another company’s mistake. Suppose you buy a Movie DVD from Amazon, and when it arrives it’s broken, who do you blame? The company behind the movie, Amazon or the shipping carrier?» — — — — — — — — — — — — — — — — — — I’d like to point out that you are leaving the solution up to me. That’s not how hospitality works. Further proof you’re in the wrong game. And what happens if I don’t fix it? Will you continue the shady practice? If no, then it’s your responsibility to fix it. If yes, you will continue the shady practices then do nothing about it and leave it up to me because you’re not willing to fix it for the benefit of all of your future customers. BTW you have the bulk of the money not Priceline therefore you are responsible for getting me refunded the cleaning fee. AGAIN if you can’t see that, you need to take some classes on business. Have you addressed the issue weeks later? * Also interesting they’ve changed the name.
Andrew A.
Classificação do local: 1 New York, NY
Room was nice, exactly like the pictures online, but they are sketchy, and when our wifi didn’t work, were very rude to us. I called several times and was hung up on twice when they were«looking in to it».