Consulate General of Pakistan

The services have improved a lot from the past but the staff is not productive as usual. I walked in at 11:40 and the place was busy. The guy at the reception was nice and gave me number for my passport. There was a couple ahead of me. I was called at 12:30. The guy took 10 minutes to review the application, not bad. Then a supervisor has to check. I was the last person in. The supervisor decided to leave at 12:40 for lunch and came back at 2:10. So I waited 90 minutes for him to sign which took him less than a minute. No respect of people’s time.

Exceptional service provided. Got here at 9 AM and got done at 10. Had applied for the kids visas which was approved fast and stamped too and applied for my passport and application process was very smooth. The staff was courteous and everything was organized. No delays in anything. I would recommend to all that plz get your documents ready prior to you coming here and then you would have no problem. Thanks a lot Pakistani consulate staff. Proud of my country men.

Traveling? Take a ticket, wait your turn, drink some free water and get helped by friendly staff. This location is way better than the one on Wilshire Blvd. Parking is valet only so make sure to bring $ 14 cash money! Also a great view of Santa Monica Blvd and The Church of Jesus Christ of Latter-​Day Saints.

I was extremely impressed by how courteous and efficient the staff at the Consulate General of Pakistan was. I came to get my passport renewed early at 9AM and I was in and out within 30 minutes. The staff was extremely friendly, and very patient with the people who didn’t quite understand the process or didn’t have all their documents. I commend them on doing such an incredible job of representing Pakistan in a foreign country, and I hope they can keep it up.

I am Egyptian and applied for spouse visa. I called Pakistan consulate to know documents required and they guided me on their website. I cam e from San Francisco with all document and only got my visa in same day exactly after 15 minutes. Also the employee in front desk is really sufficient. Thanks to all employees in Pakistan consulate for their perfect work.

I had an amazing experience, the whole process to get a visa took about 30 mins from start to finish. The staff was very helpful and friendly. Lots of free street parking available on overland. Thursdays is street cleaning so find other options. You can also find 2hr meter pariking In front of the building on Santa Monica Blvd.

I went there last week to renew my passport and the entire process was a breeze. Both me and my wife were free within 40 minutes. The entire staff was very well-​behaved and friendly. I got to meet their supervisor at the end and he shared the entire passport process in detail.
I want to congratulate the Consulate General of Pakistan and his entire team on how much they have improved and streamlined the whole process.
Kudos!
NOTE: There were a few other people who were there with missing documents. Guys, make sure that you take ALL the documents that are required to apply for whatever you need. They would not accept your application without all required documents.

My entire experience of passport renewal was very smooth. I’m impressed by the professional staff and office. I called ahead of my visit and was provided with just the right information about application pre-​requisite.

There are some terrible reviews of the consulate general here, and by all accounts it used to deserve it, but my recent experience has completely changed my perception. They’ve introduced an online form for visas, and they turned my visa application around on time and without any issues. This is a sea change from the previous régime, thank you!

Why even an a star bunch of bureaucrats run this place has no concern of thier own countryman now I am citizen of great country USA for very reason because no one looks at the green passport with a favourably in the entire world you call this place if we had a holiday and next business day they never change thier out going message every single thing including national bank of Pakistan operates the same way for money transfer takes 14 days when money Grahm with in 24 hurs this is why no one wants to do anything with Pakistani government but they claim to be neculer power might be thier mesil will reach to the enemy in a month the speed of work performed by Pakistani government and its people (lanat)ho tum per

First of all this is a very long due review and I apologize for that. I have been to Consulate General of Pakistan twice now since May 2015 and both my experiences were amazing.
To give you a little background after reading some of the reviews I was very skeptical and worried if someone will help me or not. I wanted to get some papers attested for my mom urgently and because of my work schedule I could not be there before 3pm.
Every time I was welcomed with respect and love. They heard my side of the story and even though the time was up they stayed after hours and got the papers attested for me.
I felt proud to be a Pakistani and the way they addressed me and my family during the conversations was very respectful and explained everything 2 – 3 times and helped filling up the missing information in the forms.
They made sure that I was happy and satisfied which by the way they DID NOT have to because first I was too late for the office hours every time, second I did not know anyone for personal favors and third the information in the document was incomplete which they reviewed and helped fill in.
I also saw how they treated other people while I was there and believe me some people acted like they own the Consulate and were rude to people working there and they handled the situation very professionally.
Very proud of Consulate General of Pakistan in LA. Please keep up the good work. As I mentioned earlier I was pretty late every time I was there so me and my family were the last ones they were helping, believe me I met almost everyone working there because they were all trying to help us after hours every single one of them were polite educated and down to earth.

I needed to have some papers attested at the embassy. Like many people I was dreading going there. My past experiences at the embassy was not that great. So like many Pakistanis, I was trying to find some one, who knew someone, to help me.
When I got the the embassy, the staff was extremely friendly and helpful. (I had to look again to make sure I was at the right place). The 2 ladies at the front counter were extremely helpful. They took the time to make sure I got what I needed. I was missing some information on 1 of my documents. They told me what to do and where to go.
I must say the experience I had at the embassy was amazing and great. If you have your documents filled out, the staff will go out of there way to help.
It is so nice to see the change. Keep up the great work.
Nadir Zulfiqar

I flew in from Houston to apply for MRP passport as Houston office didn’t offer this service. I was at the consulate at 10 AM. I must say i was impressed to see the building, the whole setup. As i walked in to the office, i took a token.
A lady at the front window asked me about my visit, to which i told her about MRP passport application. She took my old passport and my CNIC, with in 5 minutes my name was called on the next windows. A very nice gentleman greeted me with a smile and asked me how i am doing. He then worked on my application, took my finger prints and took a photo. In a very courteous way he then asked me to take my application to the next windows labelled Supervisor. Mr Supervisor was very friendly and he asked me about Houston weather and other information. I was done in less than 30 minutes. To my surprise, i received my passport in 9 business days, as i had applied for urgent.
5 star customer service and i am very happy to see such good service.

Courteous and helpful staff. I went to get visa for my family and was done within 30 min.
New office has easy access and more reasonable parking rates.
For all the people whining about the service at the consulate, I bet you don’t make a peep when you go to U. S consulate or a U.S. Federal office because you know that they will kick your ass out of the facility if you yelled.
Anytime I have gone to Pakistani Consulate, I never had any issues or problems getting my stuff done. But I always see some moron yelling or whining at the staff about how bad the service is or how far has he/​she come from.
Show courtesy and respect to your fellow Pakistanis and you will get respect back… enuff said

Went there with family for Passport renewal. Frankly, I was expecting horrible experience with long delays and nit picking about document.
We were greeted by pleasant staff who went through the process with us. We were asked for a document of which I had original but no copy; the officer said he’d graciously make a copy for me. The person also cracked some nice light jokes. The supervisor double checked everything and we were good to go.
On our way back another person asked us if we had any difficulty — they seemed to be actually concerned about the experience of the visitors.

Flew down from SJC after speaking with someone on the phone at the Consulate. I was pleasantly surprised about the proper information I was provided. I went down prepared, walked up and got my number. Waited less than 5 minutes before being called to the window. Met an individual who was highly professional and advised me on a few things. He was extremely polite and dealt with us in great respect. A fellow sitting in the waiting area jumped up and got a number token. There needs to be a sign or something for the Pakistani community because apparently a big red numbered ticket dispenser is not familiar to some.
Another issue I saw was again was with our community at large and not against the consulate. The consulate was kind enough to provide reading material some new some old, some in English some in Urdu along with cold water. We are the ones who spread trash and do not pick up after ourselves. I saw a few plastic cups here and there along with newspapers/​magazines on chairs because it is our God given right to use things but not place them back or throw them in the trash. Overall, I had a great experience at the Consulate and am grateful! Can things be improved, sure they can. No one and no system is perfect but overall I am very happy and had a great experience!

A discussed the concerns with a local Pakistani distributor. He said he had the same problems with delays. He applied for a NICOP and was told that it would take 6 to 8 months. He was given a receipt number and this form.
He said «NADRA claims to be the worlds best company using the best technology, yet it takes them months to make an ID card.»
See attached picture: You cannot even track your receipt number for 10 – 14 weeks!!!
Before I get anyone thinking I’m anti Pakistani my friend said, «10−14 weeks before you can track, no wonder the government and it’s crooks lose so much of the country’s wealth… they can’t even keep track with a receipt number for 10 – 14 weeks. What is going on before 10 – 14 weeks. Why the delay? No shortage of educated labor in Pakistan, why?»
He also quipped that «if there was a nuclear attack, maybe it would take the government 10 – 14 weeks to find the nuclear launch codes.»
I thought we had problems with our IRS and government. Can’t imagine the delays in Pakistan.

The worst experience evere. There was no zero star option, I would’ve given 0. The staff has no concern about people, their time and their problems. They treat you like horse shit. They are rude and indifferent towards what they are doing. It seems, no one is managing and embassy is on auto pilot. The interesting thing is if you happened to use public restroom they ask for government issued Id.
They represent government of Pakistan. Someone should take notice including Pakistani media. Their staff and management is a big slap on the face of its nations government for being incompetent, inhuman and careless.
Nothing under embassy management.
They don’t answer their phones
They don’t answer their emails
No tracking system for uptades
No form of communication exists. They don’t care if someone drives for a whole day and ask them the update for what they need or what happened to their case. It’s bullshit.

The usual inefficiencies and bureaucratic red tape resplendent in government agencies. The funny thing is the promotional video that they show whilst one waits. They claim that Pakistan is a highly socially progressive country and that multinationals are vying to pour billions into the Pakistani economy. Then the other main selling point of Pakistan (according to them, although according to any economist with a brain cell it could be an unprecedented disaster) is that over half of the current population is under 20 years old. But it’s an opinion and I guess everyone is entitled to an opinion

Worst customer service in the world!
They wouldn’t answer or return any of the calls.
People are extremely rude. They have no idea how to talk to the customers.
3 years ago I went to Pakistan on a Pakistani passport. They required me to come from San Francisco all the way to LA to get my machine readable passport (MRP). People were extremely rude and unprofessional at the Consulate. Gave me such a hard time to get my passport even though all the documents were complete.
I prayed that I never had to deal with them again. I came back and right away applied for my citizenship and got a US passport. So for my next travel, I sent my US passport to the Consulate to get visa. Guess what? They claimed that they never received my passport. Never answered or returned my calls. Yet again I thought I would be going to LA to deal with them. Fortunately, the passport was sent back to me along with the visa. Funny thing is that they still think they haven’t received my passport. How is that possible?