Comprehensive Community Health Center

I have called Comprehensive Community Health Center twice to try to make a simple appointment to get my son a flu shot. Both times the woman I spoke to (today it was Beatrice) was gruff, abrupt, combative and generally off-​putting. Reading other reviews here on Unilocal,I see I’m not alone. After my direct experience and reading the horror stories here I can’t in good conscience take my 8 year old there, so now I have to go through the rigamarole of changing his primary care physician. These people need to get it together. What a waste.

Worst Medical Clinic!!! Few years ago, they used to have very good doctors and staff. But all were gone and left the clinic crumbling down. Their system is far worse i’ve ever come across. Being a nurse and a mom of 4 kids who goes here for many years when it used to be a very good clinic, i became dissapointed and frustrated on how everything changed. My son who is mentally challenged and autistic had an appt at 11am. We came early at 10:45 because we were told that we need to come early since it was his annual physical exam. We were sat at the patient’s room at 11:15 and waited for more than an hour to be seen by a PA (instead of a medical doctor whom we initially signed in) I was so mad… so furious… so frustrated… i even cried in front of my child. The PA was not «compassionate» (not even bothered to introduce herself to me and my son, not even bothered to talk to my son and communicated with him, shrugging him off, barely assessing him (just checked his ears! That’s it! and just stared at the computer and chart.) I have a paper from the court that needed to be signed by an MD (i specifically noted this when i called in to make an appointment a month ago) but she said i have to resched my son to be seen by an MD. After waiting for a longggggg time and to be treated horribly!!! This is what we got! The worst system! Worst patient care! I AM DISCOURAGING EVERYBODY TO COME HERE! Its an environment where staff just come here to «work» but not «care»…and this will be my last time i would bring my family ever!!!

Don’t get Kevin as your obgyn or let him insert an IUD… He is horrible!!! I am now traumatized because of him. Definitely never coming back dont recomend… The nurses and pediatricians are amazing but dont go near that place if you are pregnant

Great Doctors for an HMO! Dr. Galstyan was my doctor and he was fantastic during a difficult pregnancy. The office staff is nice and friendly. It would be 5 stars if the actual office was a little nicer. But that’s probably not their fault.

Yet another mistake at today’s appointment. I’m not even surprised at this point. I’m more shocked that the staff still has their jobs. I’m moving in ten days. So I booked today’s and next week’s appointments with care. The appointment card given to me is correct. Whoever out me in the computer screwed up. Again, I’m not surprised. I don’t see how they can make so many mistakes. They are always so overstaffed it’s not like they should get overwhelmed and make this many mistakes. Period. The nurse who took me in today, Nicole, was not nice at all. To top it off, her and the front desk staff Christina were both upset with ME for being upset that screwed up. And if they want to gather in a little circle with daisy and complain about me, they should wait till I walk out their door so I don’t catch them. Beyond unprofessional people here. I walked in and said I was here to see Dr Declu. Christina said no you’re here to see Dr galystan. I asked are you sure because he said I was here for testing. She said yes. I said OK. My appt was at 9. Got called in around 9:15. They said galystan was running late, this is normal. He always is. At about 9:30 daisy switched me to Dr declu. She said that way I don’t have to wait since Dr galystan still isn’t here. I said OK. I waited five minutes and realized there is no ultrasound machine in the room. I pop open the door and asked daisy who would do the ultrasound. She then said well only Dr galystan does. I said OK well not only was I here for testing today but I was supposed to find out the gender of the baby. She said well you were originally with Dr declu but Christina said you were Pressed for time so you got out with galystan to be his first patient. Do you see how many times they contradicted themselves and screwed up based off that conversation alone?! And they don’t apologize for mistakes, ever. I’m filing a complaint with my insurance company at this point. This is ridiculous.

Only clinic that says its open on a Sunday. Show up and they’re closed. Obviously need to update their information online because tape over Sunday on the schedule hanging on their building doesn’t help.

The facility is run down and dirty. Trying to get a walk in appointment is a waste of time. You have to wait until there is a cancelation. This of course is common practice in the private sector. However, this practice should be made clear. Otherwise, it is a waste of time to sit there and wait all day without knowing if you will be seen or not. They should not be encouraging drop in appointments.

The worst health experience of my life.
I showed up at 8:34 for an 8:30 appointment and was told that I’d be treated as a walk in.
I asked what that meant, the earliest I would be seen would be an hour.
FOUR MINUTES.
The clinic seemed dirty was dingy and just depressed me to no end.
These are my doctor choices on HealthNet, the worst insurance in the world.
The whole experience made me want to cry. How could universal healthcare be worse than this?
This doesn’t deserve the one star I gave it. Horrible doctor. Horrible horrible place.

WORST clinic! I tried this clinic only because it’s close to my place, but it was A MISTAKE! Even if you have an appointment they WILL MAKE YOU WAIT for more than an hour. I went here 3x already and I had to pay more for my parking because again just the waiting time even with an appointment is more than an hour. They want your $$$. After my first visit the doctor was forcing me to do my physical check up with them. My 3^rd visit was really as bad as my previous visits. I was only to get my lab result and after making me wait 30 mins and telling me I need to wait longer before there are 2 more patients ahead of me (apparently they keep falling behind their appointments), I just walked out. I’d rather get the lab result myself from Quest Diagnostics than make then charge my insurance more giving them more $$$ with their bad service! DEFINITELY A MISTAKE FOR CHOOSING THIS CLINIC. They WASTE YOUR TIME. I’d rather drive a little farther than wait for more than an hour.

I’ve been seen 3 times at this office and I have no complaints. The wait may be on the long side, but let’s be real, ALL doctor offices have long waits. You are not the only patient being seen and it doesn’t take 5 minutes to see a patient. It takes a long time. I go during my days off and don’t mind the wait at all. Let’s get down to the staff, the medical assistants are good at what they do, they are friendly and get things done promptly. No problems at all with them and they are cool to talk with. They represent their doctors very well. I get seen by Mr. Barraza and he is awesome. He listens to my present complaints, explains the assessment and plan in detail. He also has good bedside manners and loves to get to know his patients. I recommend this office, just don’t come on your 30 minute lunch break. Who in their right mind does that anyway?

This clinic does its job. Its sanitary. It accepts walk ins, every day. the people that work there all speak English and no one is rude, which I have seen before at other clinics… so that’s a plus. the charges are always extremely reasonable and I have never had a fraudulent billing problem, nor have I ever had them charge me a huge bill for no services… I think the most I have ever had to pay at this clinic at one time was $ 50 and that was for lab work. I come here, I enjoy that they are nice to my daughter, I like that there is always parking, and there aren’t homeless people chilling in the waiting room. I have never waited longer than 45 minutes to an hour to see an doctor or nurse. I recommend this clinic to people in the area…

Yes there is a long wait sometimes but i guess thats like every doctors office/​clinic. One thing i do appreciate is the staff. I dont feel uncomfortable talking about my past medical problems with them. And the doctor or nurse practitioner (forgot her name) is really nice and cares. I was having issues months prior and then came back months later for a flu shot and she asked me how i was doing. Overall, i like this office.

Yet another reason why the US health system is a complete failure to those folks who are uninsured. From the outside it seems like an affordable option for health care. Not quite. Close to 900 bucks for about 10 minutes of actual face time with a doctor. No explanations, just bills.

I had made an appointment early in the morning because I had been experiencing bad constipation for almost a month. Drank a ton of water, two brands of chocolate laxative and one pill form & two enemas by the time scheduled the appt. When I came in it was pretty empty, just one other person in the waiting room. I went to the window to fill out the paperwork and paid the $ 40 fee to see the doc. I waited twenty min. to half an hour before a nurse called me in. She took my weight and asked me the interview questions (what are you here for, allergies to any meds, etc.) and seemed very meticulous in looking over the paper she was filling out while talking to me to make sure she didn’t miss anything. I waited in that room for a few minutes before the doctor came in. I told her all of the things I had already tried and didn’t know what else I could try. She listened patiently, didn’t interrupt me, which I appreciated, and made me feel comfortable concerning the matter I had come in for.
So she made me lay down on the bed and proceeded to press down on my abdomen, which was all fine up UNTIL she tells me, «Honey, you have poop in here.» Okay… yes, I know that. I just spent five minutes TELLING you that. I let it slide, praying that she could at least prescribe me something that I hadn’t tried yet that would cure me. She writes the prescription, and asks which pharmacy I’d like to pick it up at. Unknown to me, she had wrote a prescription for a brand of laxative I had already tried, just under another name. I realized that when I picked it up at the pharmacy, but I figured maybe twice was the charm and tried it anyway. Nothing happened. No gurgle, no gas. Nothing. Ended up going home, googling natural remedies for it and found eating raw garlic helped with constipation, and boy did it clear me up! $ 40 was not worth a push on the stomach and something I had already tried!

Stay far away.
I am still, after LITERALLY 3 months, being billed for services that I:
1. Declined
2. Have notified the office about the error
3. Was informed my chart in fact shows that I declined the service and that their lab checked off tests that are their «standard of care» even though samples to perform the tests were never taken
4. Have spoke with the HEAD corporate office person, who ASSURED me the billing was in error and that it would be taken care of.
Yet somehow, I am still being billed by the lab they use for services that I didn’t.
Going to be filing a claim for fraud in billing, as they are still failing to fix this error. Keep telling me they will TRY to talk to the lab and see if they can get them to take the charges off.
Wait…TRY??? I didn;t authorize the tests. It says so on my chart. The medical office knows this and in fact also knows the necessary specimens were not taken during my visit for the tests to even be run… yet somehow, they are going to TRY to fix this with the lab???
Stay far away. From my experience, they are able to help people in need because they are willing to engage in fraudulent billing of people with insurance who can pay the bills.

Our 5 year-​old daughter had an ear ache – we just moved to HP from Miracle Mile, and her regular doctor is on that side of town. This place was excellent – we didn’t have to wait forever and the staff is incredibly helpful and friendly. I used to go to community clinics when I lived in NYC, and they could be a nightmare, but this place is great. It’s in a former bank too, and they still have the old vault, complete with gigantic door, where their computer room is.
The doctor that examined my daughter was kind and thorough, and also cleaned a huge ball of wax from her ear! The whole thing was $ 40. The same trip to her other doctor would have been $ 175.