Community Auto Service

I brought my car to Community Auto Service after it wouldn’t start in the morning. They said they would get to it in a few hours, and I had to call back four times to get an update after it had been many hours. They finally decided what the issue COULD be, but after I had told them numerous times that I needed this done tonight and had to have the car tomorrow, they still took too longer and didn’t get the part needed so that they could do the repair I had waited 6 hours for. So now I have to find someone else and start all over again. What a waste of a day.

I had a great experience with this company! I had a flat tire when I returned from traveling and called AAA to fix it. AAA sent a technician from Community out to check out the tire; he was so helpful. Since the tire was damaged, I brought it to their shop the next morning. They were friendly, helpful, and trustworthy. They promptly called with the results and gave me information before doing any work. They were flexible with my schedule for when I needed to pick up the car. I would highly recommend this shop to anyone in need of service! John is great and super helpful.

My car was having a misfire, and I brought it to community. He spent a day and a half looking over everything and could not find the definite culprit. Finally, he just replaced the spark plug wires (since everything else was recently replaced by a different mechanic). Since it took so long, he only charged me for the parts. Less than $ 50 later, my car is working great.

Honest, excellent service. Pattie and Lilly (her adorable dog) really know how to take care of people — and cars.

Consistently excellent service and work performed. The folks at Community are honest, quick and efficient. No gaffing. No BS. All around awesome!

Ali was incredibly sweet and trustworthy and a great guy to have in a bad situation. After 3 tow trucks and 6 hours I was stuck with my busted car and had to head out of town, the tow truck he had wouldn’t tow my car since the wheels were locked but he offered to take my keys and handle it in the morning. And he did! I left it to him and handled everything.

honest, hardworking, efficient, and really nice professionals here.
no shortcuts. no extra fees or hidden charges.
these guys are what a community auto shop is supposed to be.

I discovered this place after getting stranded in the Beverly Center parking structure. My whole ignition box had to be replaced, and John didn’t charge me for the parts when he found out he was getting them a day late.
I called John again when my brake master cylinder needed to be replaced, and he did the job in an afternoon.
The guys here remember your name and car, so it really does have a community feel.

Having a nice, virtually unflusterable, good-​looking young man as point of contact for customers is a brilliant business move– especially when some of your customers are going to be women having a bad run of car luck in the middle of a late work night. He made sure my starter was re-​replaced in time for me to get to work on schedule today AND dealt with my near tears, estrogen enhanced self with genuine niceness. John is the best around.

Amazing team, professional, fast and trustworthy. I have had a few car issues. Found this garage a few months ago .
My car has been in several times for different reasons. But they have priced me the best out of 5 quotes each time,
I can call them anytime for help and advice, when I almost broke down again .
They were always happy to help me
Being a girl new to la, I could of easily got with wrong garage trying to over price me and fix things that didn’t need fixing .
No worries here at all :-) there great
I’m so happy to have found a great garage. John and his team are the best.

The staff was extra patient & friendly. I was recommended to this place & now have recommended to others. As a woman it may be intimidating to find a good location w so many to choose from… Go here!

Just got my battery replaced here. Great staff, quick service, was in and out in about 45 minutes; and the only reason it took that long was because they needed to get the battery from their distributor. Went across the street to grab lunch at California Chicken Café while they worked. Only charged me for the battery, no labor. Highly recommend.

Community Auto Service is just that. A really nice and honest community shop where they aren’t trying to gouge you.
I’ve been mistreated by mechanics before (haven’t we all?) and as usual I was on guard the first time I tried them. I knew what my car needed, did my homework on parts costs, and knew the cost of labor as well. I was ready for a fight but when they went through the estimate: breaking down parts costs, labor costs and time spent everything was legit and I was pleasantly surprised.
Fast forward 6 years. This shop has become ‘my shop’ that I use for everything from routine maintenance to large repairs. I took my old car there (99 Mustang) and now I take my new car there (04 BMW).
They take care of me. It is as simple as that. I recommend them to anyone who will listen. I feel very lucky to have found a shop like Community that I trust.
Other info:
*At night the garage closes and the shop is used for their tow service. I have had my car towed once (dead battery) and I thought the service was good. I was annoyed to pay the full tow price as my car was less than a mile from the shop but they took care of me in the shop so I got over it.
*My father is a mechanic. I have a decent working knowledge of cars and car talk. This helps me immensely to have him as a resource when it comes to things that come up with cars in general. It also means I can fact check mechanics when they give me lines of BS.
*They are busy. Go early on the weekends. 8am early.

first time leaving my keys in my car in a spot i wasn’t supposed to be parked in – called other places for quotes upwards of $ 104 and they came up as the cheapest and fastest.
the tow guy called me in less than a minute after i called the shop and was there in less than 10 mins. he was extremely nice and made me feel like less of an idiot after i got my keys back.
if it happens again, you’ll def be the ones i call! thank you!

SLOPPY WORK & TERRIBLE SERVICE! Took my car in for a broken crankshaft pulley, which cost $ 500 to replace & no explanation for the break. It stopped turning AGAIN 2 weeks later, but we were able to drive the car with no power steering to the shop. They said everything was FINE!!! We told them it would stop working if they turned the air back on, so they said the air compressor must have gone out (without even checking), & that the car would run fine if we left the air off. Well the pulley broke AGAIN because of the originally undiagnosed air compressor, so we were responsible for paying to tow it back to the shop. And although the part was «under warranty», they still charged another $ 500 in labor. They took zero responsibility for failing to diagnose the original issue & causing further damage to the car.

Had to have my car towed here after it quit on me on the way to work. I was very impressed with how quickly the tow truck came to get my vehicle. The guy that towed me was very nice and professional.
The mechanic quickly diagnosed the problem my car was having. They were able to quote me a price right away that included parts and labor. Since I do not know anything about cars, I ran it past a friend. He said the price was fair.
The repairs took about 5 hours. When I went to pick up my car, there were no surprises. The car was ready, as promised. When I went to pay, the amount was the same quoted earlier. As I said before, no surprises.
I will definitely return to this garage for any repairs that my car may need in the future. I am extremely impressed with this garage, and will be recommending it to other people.

Wow, the most intense towing job I have witnessed! John Ghaemi helped me get my car out of a tight spot despite the fact that I had no key, car was locked, and the tow-​truck could not fit in the garage. But that didn’t stop him… he called for back up, and together they saved the day!
He even took me back to my original location after dropping my car at the shop so that I wouldn’t have to get a cab :)

Got my car battery replaced here today.
They were super courteous and very fast.
Price was reasonable.

I love this place! I have been going here for all my car needs. I’ve been a customer for over 10 years. I always trust them, and they have excellent customer service.
The other day as I was driving and the bottom piece of my car was dragging and scraping on the floor. I called triple A and had my car towed to their shop, luckily I was close. I was worried I would have to get a new piece and it would cost a lot. When the mechanic said he fixed it with some new screws, and I was free to go, I was shocked! That’s awesome service. Thanks Community!

Pretty good work, and they stand by it. Honest pricing. Fast turnaround.
I’ve brought my car here a few times for a variety of minor issues and am always happy with the results.