Collar & Leash

Found this place on Unilocal because I was looking for a pet store and this one was open early on Sunday which is great. The staff was amazingly helpful and friendly. I like that there is parking outside (meters) and they have their own parking structure. Place is decent size and have plenty of products and I loved that they had the brand I was looking for, Taste of The Wild. Definitely will be coming back here!

I like the fact that this store has its own parking lot and has a good selection of anything you could want for your pets! I would have given this store 4 – 5 stars bc of those reasons.
It’s the customer service that is horrible. I took away 2 – 3 stars. The shortish dark haired middle-​aged guy was rude and inconsiderate. He was doing some cleaning in the parking lot when I pulled up. I was walking around the store for about 5 mins before he came in. He seemed like he was super annoyed that I was interrupting his yard work. I had a few questions about some of the products. While I was deciding what brand I wanted to get, he excused himself and stood behind the cash register staring me down. I guess he was in a hurry and wanted me to hurry up and make the purchase. I would have bought food, litter and some toys for my cat, which would have been easily another $ 60-​$ 100, if I wasn’t made to feel I was intruding on this guys yard work.
O well there are several other pet stores in the area, I guess I’ll try them and maybe they’ll want my business!

Prices are comparable to major pet stores. Sometimes cheaper by $ 1 or so.
I only come here for my dogs dry food so I can’t speak much on selection.
Reason for 3 stars is customer service is lack luster.
I’ve been coming here for 5 years and the employees are not rude but also not any help.
If you know what you want & are not looking for any sort of «shopping experience», then this place is a good fit for you.

This store has great selection, prices, and their own parking lot. I get the 2 lb. bags of bully sticks for $ 13.99. This is the best deal on bully bites I have found in town. My dogs are big fans.
They also have a bigger selection of actual collars and leashes than I have seen elsewhere. The aisles are narrow.

Love the guys who work here — and the fact that they’re open later is great. I have lots of animals — I’m here a lot.

Amazing selection, and if they don’t have it, they’ll get it for you. Leona My fat cat, Lupin the skinny scardey one, and I thank Marvin so much, so knowledgeable, patient, caring, helpful, I could go on. Thanks again for the help Marvin and Collar and Leash!

Hidden gem!
(literally, it’s really easy to pass by and not even notice it’s there — keep an eye out!)
Reasons why Collar & Leash is my new favorite Pet Store:
*They’re open til 9PM EVERYDAY!!!
*Walking distance from my place
*LOW PRICES
*Carry the brand I was looking for (Taste of the Wild)
*They have a parking lot
*Nice & clean inside
*Very friendly/​helpful staff!
Overall, an extremely satisfied new customer!

This place is close to my house which is fabulous, and they carry the type of food my dogs eat. The service is great and they people are always friendly. The store is a little crammed for my taste but I understand that is a small place compared to the big companies. All in all I really like this place, and I would keep on going there.

This store is open late! 9 pm!!! Already 5 stars.
I don’t let my cat eat garbage so I need a nice pet store that has good food. This is it if you live in the neighborhood.

You guys are fantastic. Nothing but good things to say about the employees at Collar & Leash.
To begin with, this is the only pet shop I know of that is open until 9pm, that alone is huge. I came here a couple weeks ago after finding an abandoned kitten (at around 8:45 pm). I was in a panic and had no idea what to do. The man that was working there (i’m so sorry I blanked on your name!!) was SO helpful and literally bent over backwards to help me get supplies/​teach me what to do.
Forget the rest of the pet shops in the area, I’ll be brining my business here from now on.

Solid pet store, very clean and has a bunch of organic dog food selections. I even found vegetarian dog food for my friends older dog. They carry a wide variety of chew bones and have an easy in and out parking lot. The best part is they are open really late for when I need to make a last minute pit stop for Marley when he runs out of food. I usually buy 2 bags at a time and get him a fresh bone. Love it this spot.

Unless you need something in a hurry avoid this place as they do not appreciates your business and have low product turnover.
What can I say? Unless your a personal friend of the guys behind the counter {workers} or have like super-​sized breast the attitude at this place is indifferent and bland.
They do not offer to help you or smile after a purchase. The people at Petco, or at the 99c store for that matter, have much better customer service skills than this place. When you do find a product it is dusty, bent, cracked, or close to expiration. Five stars, really? This place is junk come when you need something in a hurry and only spend the minimum.