Coast to Coast Plumbing and Rooter

They did a very professional job of finding our gas leak in a timely manner. Mike made sure the problem was completely resolved and didn’t require full payment until the gas company gave the clearance that the leak was taken care.

We had a main drain problem and Adrian, Alex, Gio and Mitchell did an outstanding job fixing it. They were professional, thorough and friendly and I can highly recommend their services.
Gabrielle

I’m impressed with the quality and attentiveness of Coast to Coast Plumbing. I had roots in my sewer line and they were willing to come to my house 3 times until the problem was completely resolved. They even came late one night when the sewer line was backing up into my house. If you do the hydro jetting service, I recommend you get the camera and ask for the line to be inspected with the video. They showed me the live footage of the camera before and after and you can tell how much of a difference it makes. I appreciated everyone that came from the tech, the supervisor, and the owner that ensured I was completely satisfied before they left. Based on the value and service, I’d highly recommend Coast to Coast.

I called a few places for a plumber and there were plumbers that were cheaper but once I spoke to Monique I knew I had my plumber, she was super knowledgeable and very helpful — I was worried about a stranger coming to my house but she answered all the right ?‘s to make me feel secure. She set me up with Oscar to arrive at 5PM on a Friday I asked her if he is able to arrive sooner to let me know and sure enough I received a call with an earlier appointment. Oscar arrived and was very professional and kind at the same time, he put on his booties and assessed the problem and it was a nightmare here. I was having work done in my kitchen and everything was taken out of the cupboards and all over the floor and every inch of my counter space, it was the worst day every to be here. He fixed all the problem areas which took him quite a while and having to move around with my 4 dogs and having to rearrange things just to get to where he needed to work and he would not let me help he was a true gentleman.
I feel he was a special gift from heaven, you know when you meet people like that, he even fixed my from gate latch and upgraded my mickey mouse plumbing under my sink. I know he could have taken advantage of the situation and this could have been a nightmare situation, but he is a caring, honest man and I will never go anywhere else again. Tess Kelly

ZERO STARS is what they deserve! SCAMMERS. They gave a quote for a plumbing job at an apartment building we manage and wanted $ 5000 for a $ 1500 dollar job! IMAGINE the unsuspecting homeowner who does not know better! WHAT A RIP OFF.
DO NOT USE THEM.

I’ve always been very firm on getting three estimates for every home improvement job before deciding one one but the last time I needed a plumber, Coast to Coast was the first and only one I called. Their prices are reasonable and have always been able to get someone out to assess the problem surprisingly quick. Today Oscar came out to install a new kitchen faucet and the job he did was nothing short of perfection! He was very polite and and conscience of his surroundings, as he made sure to leave the work space sparkling clean. Fabulous!

I called my neighborhood plumber to unclog a kitchen drain. He could not get through as it was blocked at 12 feet from the cleanout. I called three other plumbers that had the same problem and they all advised me that I would have to dig up my cement slab foundation in the kitchen and replace the pipe at $ 5600 to 8,000 dollars. Mike from Coast to Coast suggested they first try «hydro jetting» which is very high pressure water jetting and afterwards use the camera. He said many times hydro jetting is the way to go when traditional «snakes» will not get through a stubborn clog. It worked ! my kitchen drain is working fine and I am indebted to Coast to Coast and highly recommend them. Hydro jetting was much much cheaper and I DID NOT have to dig up my foundation as 3 other plumbers recommended. I praise Coast to Coast for saving me thousands.

On Labor Day morning, I called these folks to have someone repair my16-​month old Rheem hot water heater which suddenly stopped working. Coast to Coast advertises ²⁴⁄₇ emergency services.
Well guess what: they didn’t want to come that day as they were all «booked up.»
I am not stupid; basically, they just didn’t want to honor their advertising promise.
I consider this to be fraud.
Do not deal with these people!
By the way, I called Power Pro Plumbing, and within 90 minutes, they had a man come and fix itl

Coast to Coast Plumbing was my 3^rd estimate and the BEST! I needed a very «big» job done with my sewage line leading from the house to the city street. Ruben came out to give me an estimate. He was professional and patient in taking the time to explain everything to me. He answered all my questions and was easy to talk to. It was a 3 day, outdoor job that needed a permit from the city. Coast to Coast took care of everything for us. When the job was finished, Albert (who also worked on the job) came out to answer any questions and used the camera (into the drain) to show me the work that was done. Not only are these guys knowledgeable, they are very friendly and their service was outstanding! I would highly recommend them to family members and friends! :-)

After calling every plumbing company in the phone book (literally) Coast to coast was the only company willing to give me upfront prices. Seda was really helpful and went over the process of the work that was recommended after I explained to her over the phone what was going on at home. I felt convinced so I scheduled and Mike was out the same day. Their staff is so courteous, Monica called me to remind me of the appointment and let me know when mike was 5 minutes away from my house. Unfortunately my parents house needed more work than we thought but thankfully they offered financing that worked with our mortgage company. I can honestly say they made this hectic day run smoothly, gave me the reassurance I needed. I highly recommend them, they deserve more than 5 stars after they way they took care of us! Thanks again Coast to Coast!

They were prompt to respond, on time to arrive and reasonably priced to clean out a main line clog at our home in August 2014. No charge for assessing problem — that was a plus. Plumber did push a light upsell but nothing major. We were pleased by the service so we wanted to use them again in December for another plumbing issue, however, they said they no longer service the Diamond Bar area. Dinged one star for that.

Coast to Coast excellent service. Fixed the problem Mike Diamond could or wouldn’t handle. DAVIT you rock)))))))

They did excellent service…

I rarely write bad reviews, but this warranted a bad review. We had an estimate made through Coast to Coast Plumbing yesterday and the technician was nice and seemed reasonable.
He said he’d be back today for a 10am appointment. He called at 9:50 this morning to say that the inspector couldn’t make it until 11am and that he would be here at noon. I’m usually pretty flexible, but it is now 1:30 (3 ½ hrs after our original appointment time) and neither has shown up. They didn’t give me a call back.
We called the office and the woman on the other line tried to make it sound like our fault because she said that we had an appointment yesterday so we should have already been helped. We had an ESTIMATE yesterday and a PROMISE of service today.
It doesn’t appear that we will be getting any work done at all through this company.
If you want someone to follow-​through on showing up at the time they set or showing up at all, then look elsewhere. Hopefully others will have better luck than us!

Called Coast to Coast a few years ago after being lied to by so many of the regular rooter companies out there. He was the first guy to be honest and fix the problem for a fraction of the cost. Always available at a moments notice and you can be sure you will not get overcharged or sold on a job you do not need. I have used Mike for our properties and as a realtor have recommended him to clients. I think Coast to Coast is the only choice.

I could not thank coast to coast enough for their super quick service. Just imagine my stress level when it’s an hour till your guests arrive for your 2 year olds birthday party and your guest toilet is clogged. The technician arrived within the hour and was so quick, some of my guests who had already arrived did not even notice him come and go. Thankfully I had used coast to coast before for my kitchen sink incident which by the way they saved me so much time and money that I did not have to stress an further to find a plummer during an emergency situation like that. Highly recommended.

Very pleased. Have a broken pipe under my slab and the first plumber I had come out told me I needed to jackhammer my floor to get to the pipe to fix it. He gave me a number to a guy who would come out and run a camera down my drain out for $ 350. I called Coat to Coast and Serafin came out and ran the camera, hydrojetted my line, and didn’t charge me as long as I have them do the work. Serafin gave me another option to reroute my pipe. No jackhammer my floor. While he was here doing the job he fixed many other things I needed looked at free of charge. Serafin is a wonderful person. I am so glad I found a plumber that really knows what he is doing and is honest and fair. Serafin is the best. Will recommend to all my friends.

We saw an ad in the Sunday paper right after things started backing up.
1) They came quickly and on time;
2) They found the problems plus other schlocky work left by past plumbers;
3) They had a truck full of equipment plus they went to get other parts immediately
(No, «I have to order that part, it will be here on Thursday»!);
4) They worked their arses off on Sunday (nine hours!);
5) They worked again on Monday to 9 p.m. until the job was done;
6) I think they’re honest, they were able to show damage with the camera;
7) They seem to have a lot experience and knowledge;
8) They were easy to communicate with; i.e., spoke excellent English;
9) They held to price quoted, no bait and switch;
10) We paid them when the job was completed, not before;.
11) They were nice;
12) They take Amex!

I’m not sure why prior reviews are negative. I’ve used these guys twice and they’ve done me right both times (two houses, two water heaters and a new regulator). They’ve responded both times to same day service requests, the installations have been done properly and promptly, the plumbers are courteous leaving the job clean and neat and the prices are competitive. So I’ve been pleased and will use them again if needed.

Great people and great service.
Came right on time!
The prices were very reasonable compare to any company I called to.
A++
Really recommend!!!
Thank you so much guys! :)