California Rent-A-Car

They picked me up from Bob Hope Airport in Burbank right on time, put me in a Mustang convertible for $ 10 cheaper per day than my corporate rate at Hertz and full insurance coverage for full vehicle collision, medical and personal liability. Dropped me off at the airport with plenty of time to spare. Over all a super experience. Will definitely use them again in the LA metro area.

By far the best rental company I’ve ever rented a car from! Everyone there is so helpful and nice also which makes it a pleasurable experience. I got into an accident and needed a rental car desperately, so they talked to my adjuster and took care of everything for me so I could get a better rental. My car was in the shop for 2 and a half months and they gave me a cute black Mercedes. Easiest people to work with and very quick. I spent less than 10 minutes there and they gave me no hassle while I had their car for so long. I will absolutely refer everyone to them from now on!

I don’t think I can honestly do justice in words in my explanation of just how outstanding every single one of my experiences with California-​Rent-​A-​Car has been. And believe me, I have had quite a few as I’ve rented from them almost fifty times in the past six months. And every single time has been not only incredibly fast and easy — not to mention the absolute best deal in town — but Carlos, Randall, Cheri, and the whole crew have always been so kind, so friendly, so helpful that it makes my day every time I go in. They upgrade me free of charge almost every week, they have my car ready and waiting so that I’m in and out in less than five minutes, they put my reservation in for me each week as I’m such a regular, and Randall even came to my house to jump start the car after I left the lights on overnight and it wouldn’t start. They truly go above and beyond at California RAC and I’ll never use another rental service as long as I live. And their fleet of cars truly can’t be beat. Priuses, Fiats, Mini Coopers, all in beautiful spotless condition inside and out, gased up and ready to go, which actually makes driving in LA fun.
So if you want to pay an arm and a leg for impersonal service, shotty cars, and overpriced rates, go somewhere else because California Rent-​A-​Car is exactly the opposite. They’re an outstanding business full of knowledgeable, helpful people that care about making your experience the best it can be.

Had an issue with an unknown charge and when they were notified about the issue they reached out immediately to try and resolve the issue.

My experience couldn’t have been better. A big thank you to Carlos for making it easy, answering all of my questions and getting me in a car within minutes. I will definitely be back.

I recently had the pleasure of meeting Steven the owner and Randy, one of the rental associates. The office space was clean and comfortable, unlike like most rent-​a-​car places. The service and personal touch is what really hit home. They made me feel as if I was their longtime client even though it was my first time. They gave me a Labor Day special, that made my day. In short if you need a rental hit up my new friends.

Great service, great prices, friendly attitudes.
This is the best car rental company in all of Southern California, PERIOD!
Don’t waste your time shopping around, California Rent A Car has you covered.
Carlos, Randall and Steve were all very helpful!

NOT PROFESSIONAL! Be prepared to have your plans changed last minute.
I made reservations for a vehicle 5 months in advance and before the reservation «Carlos» calls and tells me the truck is not available in a «deal with it» manner. Didn’t offer an option or a genuine apology. This happens to to be a difficult weekend to rent a truck, which is why I reserved it 5 months in advance.
I said, «so you’re just screwing me last minute and that’s that eh?» He said, «there’s nothing i can do. It’s been extended out.» Again, in a «deal with it» manner. They let the reservation who has the truck days before me extend their reservation through my time.
The guy (Carlos) was unprofessional and damn near rude about it. He doesn’t really listen to you when you talk. The place has changed since Chris left. It’s just an avoidable experience overall. Keep shopping.

I had a great experience here renting a Prius for the weekend. Randall and Carlos were both friendly, accommodating and helpful. I sent an email the night before with questions on what I had seen online about special rates and I had a reply the next morning. When I called the office, someone was able to help me right away to confirm my reservation.
I secured my reservation just the day before I needed the car and Randall honored the special rate they had on their website since I met the requirements for their «weekend getaway special». When I picked up the car, everything was smooth and efficient and I was out of the parking lot in less than 30 minutes. It was also easy to return my car and if you don’t think you’re going to make it back before they close, you can call them and they have a drop off box for the key.
Overall, awesome rates and great service. I would definitely recommend this company to anyone who is looking to rent a car!

The best rental car facility in Los Angeles. Whether I need a car for the weekend, or because my car is in the shop, I always call Steve and CRAC. They pick me up, and once I’m at their office, I’m in a car in less than 5 minutes. Friendly, easy, and their rates are amazing. They have a wide selection of vehicles. I’ve rented sedans, roadsters, SUVs, and vans from them. Give them a call. There’s a reason they have all these 5 star reviews.

I got rear ended hard on the 405 Presidents’ Day weekend. Imagine trying to find a rental on Valentine’s Day and A holiday weekend! I was in excruciating pain, but Steve came to the rescue. He got my car to me within an hour. Outstanding customer service! Definitely using them for all my rental car needs!

These guys were super quick and friendly, I was in and out fast and got a free upgrade. Definitely look here first before the big chains if you’re in west LA. Big ups to Carlos especially.

Rented again from California rent A car again, and this time I personally got to see Carlos this time! Thanks for all the help, and keep up the good work guys!

I get my car repaired at a nearby shop and California Rent-​A-​Car picks me up. They rock, they have really fun cars (I usually get a Fiat 500 and recently got a Mini Cooper S) and it’s SUCH A DELIGHT not to deal with the facelessness I experience when I’m with companies like Enterprise. The service here is awesome, they remember me and my preferences, they are flexible (when one has life circumstances) and I’m all smiles with this place.
Call ahead to reserve if you’re picky about what kind of car you want to get. They have exotics too.
Oh– and their prices are better too. This is my rental car company of choice. And I have rented with EVERYONE (see my reviews for the cheaper car places and what you risk when you rent with them).

California Rent a Car has been our friends, family and corporate go to car rental agency for 15 years. The convenience and customer care is above all others and believe me I rent all the time. Just took a VW Passat to Vegas for a trade show and couldn’t ask for a cleaner, fuel efficient or better fit vehicle based on my specifications. They found got me the best car to get the job done. The rates are fantastic and the staff is just way over and above in customer service. HIGHLY RECOMMENDED!!!

Great and Friendly services!!!
I reserved a car by phone and mentioned the discounted price on their website, the guy on the phone immediately lower the price to the one on their website without any trouble. The rental price is the lowest compare to any other place u can find in west LA.
The best part is they offer Free pick up and drop off!!! There is no reason why you should not rent a car from this place even you are at the LAX airport. Just remember to give them notice in advance, they will be glad to help.
The rental car is very clean, comfortable and nice.
I will definitely recommend California Rent-​A-​Car to my friends and families!

This place is great !
I had some family call and say they arrived in 3hrs so I wanted to grab a sweet ride to LA them. I was in and out of California RAC in less than an hour with a Bentley. Thanks California RAC !

Our family of 9 (7 adults & 2 toddlers) was in Los Angeles for holiday for 16 days. We rented 2 cars (a Toyota minivan & Rav4) from them.
Chris Gonzalez has been great & helpful from the moment we enquired about the cars till the delivery etc. He even helped us to receive some of our
items at his office prior to our arrival at LA. Will definitely recommend California Rent a Car to all visitors to LA!

I usually don’t leave reviews but I had such great service that I thought its only fair to share my experience.
I required a last minute rental and found these guys near my office. They pick me up from the body shop where I had dropped off my car. Steve put me in a great rental which btw was spotless inside/​out and a full tank of gas. Most rental places don’t do a great job keeping their inventory clean.
I would definitely do business with this establishment again and highly recommend them to others who want an A+ service. Thanks Steve for all your help!

Being a first time car renter and an out-​of-​towner, I was extremely anxious about the entire rental process, re: insurance, deciding what type of car, hidden fees, etc. However, based on Unilocal reviews, comparing prices/​fleet, I decided on Cali Rent-A-Car…and I’m soo glad I did!
Paul K. — who looks like a blond version of Chad Rogers (Million Dollar Listing) — helped me out and the process from start-​to-​finish was seamless. No problems whatsoever!
I wanted a small car to help out with the parking sitch, and at the time, for my budget, only a Corolla and a Fiat was available. (The Mini was personally a budget bustin’ $ 110/​day!!!) For +$ 5 more than Corolla, I got the Fiat which is probably the smallest car in their fleet.
Note: Fiat wasn’t as good on gas as I thought, is a bit slow on slow on acceleration, especially up hills, but it was totally fine for a 2 day visit in LA!
After I dropped off the car, they asked if I needed a ride anywhere. So don’t stress if you’re stranded after you drop off your rental. You’ll be taken care of. I would not hesitate to recommend these guys OR use them again on a future visit!
Tip: If you need a pick-​up at LAX, it’s best to pre-​arrange it ’cause it’s a small office. Sometimes, there’s only 1 person manning the office.