Brand Central

Stay away from this branding group. I was referred to Ross Misher through a friend who used their services. I called, talked with the assistant who told me that Ross is on vacation, will be back the following Tuesday and will call me when he is back in the office. I wait. Tuesday passes by, end of the week passes by so I call again. Leave a message. No one returns my call. I call again, talk with the assistant again who takes my info again and assures me Ross will call back. Ross does not call back. Another week goes by, I call AGAIN, only to be told that no one is in the office (while I can hear more then one person in the background). The assistant takes my info again and assures me Ross will call back. Yep, you guessed it — no call back. At this point I realized how this office function and I decided that with this kind of a lousy service, I am going elsewhere. At the bottom line, how can Ross help me build a positive brand for my business when he can not even create it for himself?! Conclusion: STAY AWAY.