Blik

I never review on Unilocal but had to make a special exception just for Blik. I’ve used their products before so I have no issue with the quality, however I’ve experienced the absolute worst customer service from this company. They are unconcerned with being accessible to customers (they NEVER pick up their phones) so if you are unfortunate enough to have any issue whatsoever with your order (simple or complex) do not expect timely resolution — at all. Additionally, after some research I learned that Jerrine is a co-​founder. After countless calls over the course of multiple days I FINALLY got a live human being — sadly I had the misfortune of speaking with her. She was so rude, sardonic, and unkind by the time I got off the phone I felt like crap. Great energy there Jerrine — you really brightened my day. She was so defensive about the most basic questions I can only assume she’s so used to having to fend off accusations of terrible customer service that she’s prepped for a quarrel before it even begins. Awful, awful person to deal with — just not at all kind. Steer clear if you’re buying their products for clients. They will do nothing to make your project easier and you’ll be completely stressed out by the time it’s all over.

Ordered decals in white and they were translucent. Very expensive and poor quality. I ended up throwing them away, total waste of money. Sent pictures to the company and they offered nothing. Disappointing.

Decal ink is NOT water resistant. Within a month there were obvious white spots from hand and fingerprints. I thought it would have a more durable finish, but I was wrong. It’s not wallpaper and shouldn’t be thought of that way. I would only install in an area that won’t be touched.
The decals may have a strong smell at first, so I would give them several days to air out before installing in a bedroom.
Other than that, they have good sticking power, and haven’t peeled at all.

I opened a new business and I needed some interior and exterior wall graphics, Blik came highly recommended to me from a friend and their designs looked awesome! I was very excited to work with them. I filled out the standard inquiry form on their site and waited… and waited… Nothing. Finally, I wrote again and this time I got two responses. One said they had never received my email and the second said they had received it and already replied. I wrote back and heard nothing. I called the phone number that was included in the response email several times, left messages, nothing. Finally, the last time I called, the extension of the contact I had couldn’t even take a voicemail because the box was full. I gave up. It was literally impossible to contact this company. Too bad because even with the worst customer service on planet earth I still really like what they did. Perhaps they were really busy or just short staffed over the holidays so maybe you’ll have better luck? I hope so, good luck!

I give blik 5 stars for their awesome designs, absolutely love them! But their shipping time /​customer service is the worst. I placed an order on August 29 and the item shipped today on September 9, no idea how long it will take until my order gets to my place. And it took the customer service 5 days to answer my email. Won’t order there again.

While this company offers a really beautiful product (two stars for that), their customer service was very disappointing (zero stars). After ordering products, I waited a week to hear about my order. After receiving no confirmation (other than my bank account being charged), I emailed and called customer service. After two days, I still didn’t receive a response… so I emailed again. I explained my disappointment in the lack of communication and this time I received a response. But, it was only the customer service team letting me know they got my message and email but decided not to response because they didn’t «know their production schedule». My order would be shipped the next day. I waited until the next day, still no shipping info. I emailed back that I understand delayed production and/​or shipment, but a simple email so that I know what is going on would have been nice. Two days later, no email… but I did get my tracking info.
Customer service is very important to me, especially when I am spending a significant amount of money. I do not feel comfortable shopping somewhere that can’t spend a couple of seconds to respond to their customers. I will not be shopping at Blik again.

I bought the Eames circles (large) to cut in halves into rabbits that I stuck on a clerestory window. I really loved those decals. It made great glyph-​like shadows. I’ve also gotten classic dots in tangerine. One of my friends had custom ordered his name in vinyl for his senior thesis show.

Blik has some awesome decals — better than a lot of the others that are out there.
I got the 99 red balloons decal… it’s a great idea and the balloons look great as they are not shiny and look almost painted on.
The only complaint is that it was an intense project — the strings to the balloons will take FOREVER since we need to cut them out individually to match the balloon layout on the wall.
Overall, I would def. recommend Blik but maybe the simpler designs make more sense.

I absolutely loved the Stone Jungle (Threadless series) but couldn’t figure out how to make it work in my home. It made too much of a statement and didn’t go with the décor but it worked perfectly in my office.
The wall leading into the hallway is all glass so it I feel like I’m in a fishbowl. This got annoying really quick as people felt the need to tap on the window, wave hello or otherwise get my attention despite my best efforts to act deeply engrossed in council agendas. The blik doesn’t exactly block people out so much as direct their attention up towards the art and away from me.
It took a while to put up b/​c of a beam running down the middle of the glass. I had to cut it, creating 4 separate pieces that had to be lined up. I also had to enlist the help of some coworkers. We got progressively better but the we did lose a couple of pieces b/​c of the intricate artwork (you can’t tell). I did have some problems getting it off the paper. Total time — 3 ½ hours about.
It totally transformed the office (check out the pics). I know a lot of places have wall decals, but Blik definitely has the best — especially the threadless ones. I’m definitely going to put up some Bliks at home.

I ordered a set of graphics off of the website and they came and they look great! Some of the more intricate designs can be harder to apply. I ordered a detailed design and it still only took me an hour to turn a boring room into something of designer quality. The wall graphics are great for apartments because they are removable, yet they don’t peel off the wall even in a steamy bathroom.

Worst customer service I’ve ever experienced! On a Sunday I ordered some decals, when I realized that they were the wrong ones about an hour later (not-​restickable), I emailed the site to cancel the order. By Tuesday I hadn’t received a response to my email so I called and spoke to a CSR to cancel the order. I proceeded to order what I really wanted online that same day. So, I get the order I want and then a few days later comes the order that I had cancelled. This of course over-​draws my account (I was 1 day away from payday, just my luck).
So I call good ol’ Blik to see what can be done about my order. The girl I spoke to agreed to send a shipping label so I could return the cancelled order. When I asked what could be done about my over-​draft she said «nothing».
Now, I understand she doesn’t have to do anything about the over-​draft, but that doesn’t mean she shouldn’t. She made it sound like she was doing me a favor by offering a refund. Unbelievable! Once I pushed back, she started getting rude and insisted that it’s my fault I over drew my account (rule #1: it’s never the customer’s fault). She insisted she was the manager when I asked for the manager, which I don’t believe, and then she hung up on me!
Customer service is about retaining customers. It is the heart of any business. I was planning on buying more stuff from Blik, but now I will never even consider it. There are many things she could have done to remedy the situation. If her manner was pleasant and she offered a discount on a future purchase, that would have been fine.
Thanks for reading and allowing me to vent. Shop at your own risk!