Best Aid Appliances

I believe this is a scam operation. I had two minor problems with my refrigerator. A sliding bin drawer, and the cover for the water filter would not stay up. The service man Arman T did nothing to fix it, charged me a $ 65.00 service call, and told me the company would call within the next few days with the price for the repairs. That was two weeks ago. We have called six times. No one ever returns our calls. I believe they are not a service company at all. They just live off charging for service calls. FRAUD!

This company keeps calling and calling me saying i order a samsung appliance and they have all my info idk how i never had any service with them these guys are scams keep away scams

Worst Customer service EVER… unfortunately my product warranty set me up with this TERRIBLE company… they are rude and unprofessional and have absolutely no customer service… people like this should not be in business.

How are they still in business? I would also give 0 stars if I could. I was referred to them by Superco. I (still) need a repair done for my Whirpool washer, but have yet to receive a return call back after trying for 3 weeks, and my warranty on the product ends in 5 days.
They did call me back once and left a voicemail, but I was unable to answer their call since I wasn’t home. If they had called me back at the phone number I provided them with, I would’ve been able to pick up the phone. They can’t even seem to follow simple directions.

Such horrible service it’s almost laughable. They came to fix a refrigerator off a warranty and told me it would take a week to order a part. 6 weeks, 8 messages, 3 different «customer service» representatives, and 4 promises to «call me back/​get the part» later, and I still haven’t heard back from them on an install date. It’s as if they’re trying to show how bad a service company can be. Yet, they obviously have multiple contracts with large companies to offer «warranty» service. It is shocking how terrible companies manage to survive in such a competitive economy.

I would have not given them any star, but it wouldn’t let me.
My Magtag Washing Machine broke and under The Home Depot Warranty I was informed to contact them for repairs. Needless to say, it has been three weeks and the washing machine has not been fixed. Don’t bother calling because you will only get a answering machine telling you to leave your name and address and never receive a call back. You will have better luck fixing yourself.
Don’t buy extended warranty at The Home Depot. It is useless to you as a broken arm.

Sent out under Warranty by Frigidiaire for malfunctioning 14 month old freezer and had no idea what the problem was because the unit would defrost with a warning light, then come back on and function (as always when technician here) He said there was nothing wrong and walked out! Hey, I wasn’t waiting through the 3 hour window just for amusement. Warranty service goes to those who agree with the terms of their contract which requires looking at the unit, for which they are paid, then, and only then, do they schedule another app’t after being given an order number supplied by the insured and then ordering a part (also being paid) and scheduling still a third app’t for repair. (If your lucky, it will work). This goes on indefinitely if it does not. If it’s a freezer, one is constantly moving what they can to another freezer, and throwing out food deemed dangerous to re-​freeze and this is costly. That is the norm and what you get is the bottom tier of technicians willing to do this merry-​go-​round with no incentive to do the work required. Avoid warranties and just go get another freezer and eat the cost of the original. You’ll sleep better at night and lessen your risk of botulism or other lethal spoilage. I’m now on my third appliance company in four months and no one knows what’s wrong yet. Avoid warranties and get «puffed» by your own company or just replace it. They cost about the same. One tech said it was out of Freon and even I knew it wasn’t going to come back on without Freon and work for awhile. Live and learn!