Bar’s Bakery

On ¹¹⁄₂₆ one day before hanukkah I called Bar Barko owner-​chef and order 26 donuts for the 1^st day of Hanukkah which is on 11÷27÷13 she asked for my address and said she will bring it over at 7pm.
I told her that we are 3 families with kids and go over again on the order time and date and text her the address and order details just to make sure that we all understanding.
On the 27^th I text Bar at 6pm to make sure she didn’t forget about the order. Unfortunately she rationalized that she have heavy traffic and she will not arrive on time I suggested to her that I will come to pick up the donuts from her location and she refused saying she has not yet reached her kitchen and will notify me when she are. Meanwhile time has passed and all the guests arrived and Im still waiting for the donuts I made a commitment to bring. I text her again and she didn’t responds. The main part of Hanukkah Holliday is to light candle and eat donuts. The kids was very sad and I was ashamed.
The Worst service ever the first time something like this happened to me unfortunately.
«Thank you Bar Barko for You ruined our children the holiday shame on you»