Baizer & Grimmett Automotive Repair

Wow, these guys were great! I had my car in shop for roughly a week and they were able to identify and fix all the problems. I’m still peeved other places couldn’t identify that I had some serious underlying cooling issues, but these guys got it! They fixed it in timely manner and the car should last me another year or so before I get another car.
Scott, Eric, etc. were all super helpful and explained to me thoroughly on what was wrong. The 528i drives smoothly now and I’m not under pressure for the car to blow up on me again.
I brought my car in without appointment, but Scott was nice enough to let it pass (had 18 appointments ahead of me). So make sure to make that call before bringing it in. I would definitely recommend these guys to work on your car!

Brought my Honda s2000 in twice. Both times they were able to fix her right up at an affordable price and amazing customer service!
Couldn’t have had a better experience! Keep up the good work guys!

Another GREAT experience at Baizer and Grimmett!
I took my Lexus in this morning and explained what was wrong. I did not have an appointment but John was so gracious and told me he will do his best to squeeze me in as they were solid booked!
By lunch time, he called me and said the problem was the anti-​freeze, had a leak and caused the over-​heating problem. I went to pick it up and there was no charge.
The way they care of their customers and run their business is second to none and the winning model for any business who strives to prosper and want to succeed.
Keep up the good work, John, Scott and crew. I will keep coming to your shop when needed and refer you to my best friends. Thanks again for taking care of me and my Lexus, Sam

There’s a reason these guys have such good reviews, they’re awesome! Took my jetta in this morning for an oil change and service, it was done in an hour and a half and everyone was so nice. Also, very reasonably priced. As everyone else has been saying, these guys are great and they’re not trying to rip you off (like every other mechanic seems to be).

This auto repair shop is the best I have ever used! Scott and Eric spent 4 days testing my car and trying to recreate a problem with the fuel pump that we thought was causing it. They spent a lot of time talking to me to find out what may cause it, tested numerous situations to recreate it, but always emphasized that they will not charge me for any work they are not doing. They ran the diagnosis for free, filled up the sir in my tires, checked on everything else and yet, no charge! They then found out that it was my alarm not letting me start my car because the battery in the key may be weak. Eric turned off the valet setting so it would never happen again. It has been a month and I never once had an issue again. This place is one of the few that care about customers, provide integrity and don’t rip people off. They were going above and beyond!!! This will be my ONLY auto repair place I will go see from now on.
Do NOT go to Santa Monica Ford who are a rip off. There was nothing wrong with the fuel pump, which even their diagnosis report at a whopping $ 95 charge showed. They were literally going to charge me $ 1,275 for something that was working just fine and literally LYING to me on the phone that the fuel pump «absolutely «must be replaced!
So here I am giving another kudos and a BIG THANK YOU to Baizer & Grimmet, especially Scott and Eric, for saving me $ 1,275!!!

The guys who own and run this shop are both third-​generation mechanics. Their grandfathers had garages in Beverly Hills and Santa Monica, and their office is lined with signed movie star photos from the 50’s and 60’s — as well as a wall of vintage diagnostic tools.
Which is all to say – they grew up in the business and really know their stuff.
As John said to me, «I like to FIX stuff, not sell stuff.» And it’s clearly true.
I made an appointment and took my car in for wobbly brake rotors. Also needed a synthetic oil change and new wiper blades. They quoted me a price range that was quite fair (less than half of what the dealer would charge), and I took Lyft back home.
Because they had to resurface the rotors the car had to spend the night, but I got it back the next morning. Everything was right. And the cost? A third of the price of other places I quoted, very, very fair.
They did a multi-​point inspection of the car, fluids, etc, and at no time did they try to upsell me.
I trust them and will be back! Thank you, Scott and John!

I’ve been there once for an oil change, once for a mechanical problem (engine misfire) and another time to replace a burnt out Xenon light bulb for my 2002 M3. These guys are quick, they don’t BS and they don’t charge you through the nose. I moved further away recently but I will continue to use these guys due to my experiences with them.
I also just recommended B&G to my friend because she grew tired of being robbed at the dealership.

I have to give this place 5 stars!!!
It isn’t easy to find a mechanic you can trust and I personally had been ripped off and paid so much money on my car. Not just that, good service is very hard to find as well.
We took our cars to this garage a couple of times now and we paid reasonable price. The service has been awesome. Basically, they won’t sell you anything they don’t think you need it.
We brought my car in today because of the loud noise when I back up my car. It is really annoying but my concern is breaks as a whole. Turn out all the parts are still fine. They gave me a choice wether or not I want to change it but I still have 50% of the break left. If I can live with the noise then I don’t have to spend money on it now.
Scott gave us a fantastic service. I got my car back and he made me feel comfortable driving my car again. Just gonna live with that loud noise until I can’t live with it anymore.
We will go back. And I highly recommend this place to anyone. Call to make an appointment though.

I grew up in LA and Ive put a lot of effort into trying to find a mechanic that won’t rip me off and be honest with me. Especially because I am a woman. Finally found it with Scott here. My Honda has 200k miles and my last mechanic quoted me $ 3000 to get a bunch fixed that Scotty explained wasnt necessary unless Im trying to make the car new again. I just need it to run and be safe which was his goal too. I paid a lot less and he was so nice and flexible with getting it in there (it wasnt running!) and when I could pick it up. He grew up in LA too which gives him cred in my book. Ladies give this place business because mechanics like this are hard to find and need support!

I went here 3 times (I have an old Jeep) and all the times a was really well treated! This guys are amazing and they done the job really quickly!
I highly recomend!

Female friendly, Scott and John supervise great work. Straight forward and honest.
Zero parking so you should drop off and pick same day.
They do schedule so they will sign you up the day prior but you must be there or cancel to free up your slot. They only take 10 per day.
Pick up on time or their schedule is disrupted and they may be forced to leave your car on the no parking zone of Santa Monica Blvd just in front of the shop.
I have worked on my own cars all my life, but since moving to Santa Monica I am forbidden by my lease to work them in my rented garage parking.
These guys are fair priced and honest. Highly recommend.

No Bull$hit. John is a straightforward guy and I would use his services again. I came in without an appointment and I needed something done fast. He and his staff were very accommodating to me, my needs and my timeframe at a fair price. I am really glad to have a great neighborhood shop that is honest. Thanks again to John and his staff!

Honest and fair, I have been a customer of Johns since the Al Grimmett days on Little Santa Monica Blvd.
They have always been fair and honest in their pricing and upfront on what is wrong with the car. They still continue that tradition of service and I would recommend them to anyone looking for a honest mechanic.

I brought my car in today based on the 5-​star Unilocal rating (that’s incredible, especially for a mechanic!) and proximity to my house. I actually called last week and was able to get an appointment today. They seemed really busy, so I don’t know if they have time for unscheduled drop-​offs. I had a few issues with my car, but the biggest problem was the brakes. They started squealing a few months ago, but I was too busy/​lazy/​broke to get them checked out. As a result, not surprisingly, I needed to have my rotors replaced too. I ended up needing front and back brakes and rotors, and it cost me a little under $ 700. Ouch. But everyone was so friendly and helpful that the cost didn’t seem as bad as it might from another mechanic.
I dropped my car off a little after 7 am because I didn’t want to arrive unfashionably early (obviously a legitimate and logical concern at an auto repair shop…), and it was already filling up. I was a little concerned about where I would drop my car off if had gotten there much later. The garage opens onto Santa Monica Blvd and street parking is not allowed in the morning. So it’s probably just best to get there early.
They called and gave me an estimate within a few hours. The car was done by 1 pm. I had another problem with my car that has been checked out by other mechanics, and no one has been able to diagnose it. Twice the car has decelerated on the highway, and even with my foot all the way to the floor, it continued to slow down until I pulled over and stopped. Both times I was able to get the car running again after I turned the engine off for a while. Anyway, these guys couldn’t diagnose the problem either because it hasn’t happened for a long time, but they did scan the computer and found nothing. (Side note: anyone reading this with a 2008 Nissan Rogue who has figured out how to solve this problem, lemme know.)
I would actually like to give them 4.5 stars ONLY because they don’t take American Express. My Mastercard was not prepared to take the $ 700 hit, but at least they let me spread out the damage between my credit and debit card. Grad student problems. :-/​I will definitely bring my car here again, and at least I know now to clear some room on the Mastercard.

So my car starter wasn’t working and I had work the next day and was in a panic because I had no appointment. I called around the time they opened, around 8am. They were a little hesitant in taking my car because they already had a lot of cars to work on that day but they agreed that they could get it done in later part of the day. I told him that I had work that day and he immediately reassured me that my car would be fixed before work. I ended up paying about 360 to get my starter replaced which I assume is moderately priced.
My car was actually parked on meter parking and the owner was constantly refilling it with coins hourly. Unfortunately it got a parking ticket just by missing the one hour mark by two minutes. The owner gladly paid for the ticket, showing me the ticket and the check he wrote. Even though it wasn’t my fault, it was very nice of him to express such honesty and willingness. Definitely my go to mechanic in the West LA area.

This business and the men that run and work it, is AMAZING. Our family has been taking our vehicles there for the past 14 – 15 years. No complaints at all. Scott, Eric, & John, tell you exactly what is wrong with your car. You’re never pressured into a repair or sale. The prices are fair and I’ve never had to return back for a botched repair or failed part. These guys are down to earth, honest, & reliable.
Can’t express enough how FANTASTIC this place is.

Customer service LIVES in Los Angeles! Wow. I’m from Dallas and accustomed to great, friendly service and have been so disgruntled with how it seems it doesn’t matter much at all to most businesses in LA!
Having lived here now for a little over 3 years I have to say I was so pleased to come across this fabulous business. I have a LandRover Discovery II, year 2000, (I know, it’s not the most environmentally friendly, but a good interim car until I can get into a Tesla. Well, maybe start with a Prius! LOL.)
Anyways, LandRovers are known to have possible problems with the radiator and even the engine block. I only know this with all of my research! So, what happened – all of a sudden the engine got hot, red light goes on, thank goodness it did in my driveway, and I found that the coolant receptacle was completely empty! It was just checked three days earlier at my oil change place! I had researched best auto repair for my kind of vehicle and saw all of the rave reviews for Baizer & Grimmett and gave them a call. They advised me NOT to drive it and to bring it in on Monday via tow and they’ll let me know what’s up. This was a Friday so I was at the mercy of circumstance.
No car over the weekend, got my Triple A folks to pick it up and tow to them. They called me in the afternoon, told me it was a broken «plate» at the bottom of my car that would cost $ 41 for the part, labor around $ 140. I said go for it! Went to pick up my car the next day even though they said they could squeeze it in and get it done by Monday night. I didn’t need to rush it so picked it up, being greeted by a very friendly staff at 11am the next day.
All I can say is I am super impressed with this business and have renewed faith that there are good people here in LA who care about customer service — HONEST customer service at that. So five star review for this place for sure! OH, and one bonus – my boyfriend who drove me there happened to have a taillight that just went out. We asked about it — within 5 minutes they fixed it – free of charge. How often does THAT happen? Yes, I’m a fan. A bonafide, real-​live customer who simply wanted to share that these folks are the best!

So I’m the stereotypical female who knows nothing about cars. I first came here after repeated visits to Pepboys over a check engine light. They’d claim to have fixed the problem (O2 sensors) and not too long after the light would go back on. Eventually I got tired of handing over so much money for a problem that clearly wasn’t being fixed, so I decided to find a real mechanic. Enter, Baizer & Grimmett. They determined that the problem was with my computer and found a good deal on a used computer online. Bam, problem solved. Light hasn’t gone on since (this was about 2 years ago). They felt sorry for me after I told them how much money I had paid Pepboys in trying to resolve the issue, and gave me a discount on the considerable amount of labor.
A couple months ago someone told me it sounded like my belts needed to be replaced based on the noise they were making. This person seemed to know what they were talking about, so I brought my car in– B&G told me that my belts were just dry, they didn’t need to be replaced, and charged me nothing for checking them out. The sound has gone away now that it’s warmed up.
Besides being honest, everyone I speak with on the phone here is always friendly and helpful. Cars are a pain in the ass, but this place makes dealing with them a lot less stressful.

Car service/​repair does not get more simple than this!
I called the afternoon before, and was informed I could bring it in at 7am, first thing in the morning. I got in, no crazy paperwork, keys accepted and I was off. We were quoted the things that need repair by 10:30am and the car was complete by noon. The charges were incredibly reasonable for all that they did and everyone there was competent and friendly — this is the BEST car repair shop I have ever had the pleasure of dealing with: D

After a year of parking tickets for not having a front license plate, I decided to obey the law by putting one on finally. I came here to get my front license plate installed, and they very generously did it for free! Besides that, this was by far the best service I have received in terms of speed, ease, and friendliness for ANY car shop I’ve been to in my short 22 years of life. They even helped me put on my UCLA license plate frame on my back plate.
Thanks John! I’ll definitely be back should my rusty European BMW engine blow up. *crosses fingers