AutoZone

Never again employees have horrible attitude but what can we expect when The manager is also rude ugh… no type of customer service!

These guys are always so friendly and helpful at this location. Today I went to get new lightbulb a for my 1996 dodge Dakota truck and Victor helped me out and even installed them for me. He made sure to show me how to install them just in case I ever have to do it again by myself and let me know I could come back anytime with help for stuff with my truck. Thanks Victor for the amazing customer service!!!

I had a bad experience at this location today. I asked one of the staff members for help to remove a single screw from a part I wanted to buy and he refused to come out to look at my car. A few minutes passed by and this same guy went to help another customer, he had his gloves on and screwdriver, and he took the whole coolant bottle off this guys car, way more work than what I was looking for.
Too bad they just lost a $ 300 sale of the part I wanted due to this salesman negligence.

Just had a great experience with employee Aaron. He sold me a mass airflow sensor with a lifetime guarantee and after I couldn’t find it myself he came out to my ford e150 and helped me locate it. Then he even helped me replace the whole part even using tools from his own car. Great service. Great guy! Thanks Aaron and autozone. Made my day!

Just called the store the guy was very friendly and willing to help. Unfortunately they didn’t have the tool but was very courteous on offering suggestions. More people like that are needed in autozone.

Great place to go got a lot of help from Juan he has many year experience on car he came out to check out my car I showed him my car because I had a obdII code from my smog check guy and came out and explained to me about the code and fix one of the code and it was an vacuum hose leak will be coming back for some more parts for my cars

The staff here are always friendly and helpful. The customer service I receive there is the reason why I keep coming back. I’m not a «car guy» and would prefer to pay a mechanic for the majority of my car problems. But I try to do some of the small stuff myself like replacing light bulbs and my oil. The first few times I tried to change a light I lacked the tools and needed a little guidance. The employee had great patience with me and my car ignorance. He never made me feel stupid, he just worked with me through my challenges.

Horrible service! I live a block away and would rather go to the Eagle Rock location. If your looking for any type of assistance you won’t find it here!

The worst experience I ever have. Today, we went there to buy the head light for my car. We asked the sellers that we wanted a set of 2009 Honda accord head light when we purchased it we asked the seller to make sure it is the right one I buy. When I went home and tried to inserted the head light to my car, I realized the seller gave me the high light. Then we went back to the auto zone and asked them. The sellers were rude and don’t respect us maybe because we are Chinese. We asked why the head light didn’t fits our car, then they questioning us we wanted lower light or high light. Before they took me the light, they don’t even ask we want lower light or high light. Their response were we may gave the wrong information that was why they got me the wrong light. Are they kidding me or they are the first day of work. Why they did not ask we want high light or lower light, then why the seller go inside of the counter and took us this head light? If they bring us the light, we certain think that is the right one for our car. If i took the light by myself, then that was my fault, but if you gave me the right, then it must your fault. The sellers keep saying that is our fault. One thing I can’t endure is one of the seller came to ask do we remembered him. We don’t know who he is. Then he said, my friend said he want high light and he told my friend don’t lie. What the hell he tried to do. That is ok they don’t allow us to exchange the item since we opened it. They don’t necessary to framed my friend and saying he is liar. We really got pissed off. They are saying that is not their fault that is our fault. How can be our fault?.. You took us the light behind the counter and gave to us. If you need more information of the car, you can just simply ask, we will tell you. Moreover, we never said we want high light and why the seller said we say that, and why he told us don’t liar. What is his purpose? They waste us more than $ 50 to get the wrong light. We have spend more than $ 60 to buy another pair of head light. The worst experience and service I ever have in my life. what is our consumer right?

Owner/​manager is very friendly. Open late. Good stock. Nice for picking up small items.

Can’t complain about these guys! Always nice and location is perfect! Plenty of parking and next to the post office too!