ATS Northeast Tow, Inc.

The city literally pays these guys to steal cars. All residents of LA county should know that there is an un-​posted law that if your vehicle is parked for more than 72 hours in any one spot, the people at this company can LITERALLY steal your vehicle and charge you money to retrieve it. What a way to make a living, eh?

These people are disgusting. They said my car was blocking a driveway. The night before Christmas my car had been parked all night and into the morning and day. I decide to leave Christmas Day at 7pm and my car is gone. Then they told me I have to wait til the next day because they close at 7. When I got there the next day these people made me wait 20 minutes in the lobby while they ate chili soup. Then I had to wait another 15 minutes so he could re boot the computer. I hate these people. And wish they never took my car

Thieves. They literally stole from my car in front of me and lied and told me the cops went through my stuff. Horrible.

These people are the worst. They were towing our car 5 minutes after 4 pm in front of the hospital even though I kept telling them that my uncle had just died from a heart attack in the er. They were laughing and chaining the car. And then when I asked them how they would feel if their family member died while some guy was towing their car and another family member was pleading them to release the car, one of the tow jerks (Gabriel Gonzalez) said: «that wouldn’t happen to him because he can read English»
that guy and their whole company. They’re all going to hell.

Wow the people in the office are rude !!
The good thing is the people at the actual tow yard are really nice.
Hope I never get towed to this place ever again.

Wow this Towing company is so wonderful! To start I was so nervous as I never had been towed, so expected the worst from tales of others. Instead I had an awesome experience! RUBIN MARTINEZ actually had me smiling even though the fee’s from the city were so high! He was smiling and walked me through the whole process, provided me with forms and a phone number to start the appeal process right away.
I have a boot cast on my left foot, they took the extra time to bring my car around for me instead of having to walk through the impound lot. And I left my soda in the office and Rubin made a point of getting it for me, to keep me from walking on cast. So 5 stars for all the pleasant people working here plus the well kept lot.

Well, if you have to get your car towed, you’ve chosen the right place. I recently had an unfortunate experience where my car was towed and the steering was very badly damaged. I was understandably horrified but ATS handled it so well, I felt very lucky. They not only drove me home (all the way to the SF Valley), but collected me the next morning and took me to work. They then made sure my car was taken to the certified dealer for repairs (it was still under warranty), paid for $ 1300 of repairs, including a new rack and pinion and got me a rental car FOC for two days. Gabriel, in particular, went above and beyond the call of duty and was incredibly helpful. So, thanks ATS, for outstanding customer service.

If you gotta get towed, hope it’s by these guys. Clean office, very friendly employees, quick service and there was no damage to my car. Getting towed sucks but be mad at the city of LA, not the guys just holding down a day job.

TOW GUY: «Wow girl you ballin with this car.»
ME: «It’s the newest car I’ve ever owned. But I love it.»
TOW GUY: «Is that your boyfriend over there?»
ME: «No. He’s awesome and amazing… and thusly I can’t date him. It’s for his own sanity.»
TOW GUY:“Are you saying you turn men insane by dating them?“
ME: «I’m in love with someone who nearly hit me with his car last weekend. I bring out the crazy in these men.»
TOW GUY: «Why?»
ME: «Some of it is my fault admittedly. I’m difficult to date at times.»
TOW GUY: «Do you date multiple people or just him?»
ME: «I date multiple people. But if that man wanted a commitment from me, he knows he could get it. That’s what’s frustrating.»
TOW GUY: «What are your plans this weekend?»
ME: «Not sure. Going to [redacted] Saturday most likely.»
TOW GUY: «I think I understand why you drive men crazy.»
Ah the politics of parking tickets and the debt that follows after. But I can’t blame this tow company for it. Truth be told, it was my own damn fault. As I’ve written, it was not the first time I’ve been here. In fact when I entered the office yesterday after a «fun» stop at the dmv (which told me false information that prevented me from getting my car out for yet another day), the gentleman who gave me my car back after it got towed in August remembered me.
I guess its nice to have a memorable face?
The people here work hard. Ten & Twelve hour shifts. They have to deal with all sorts of people coming in here. And who wants their car towed anyway? It sucks. So people go in there angry.
I have learned a few things:
1)Always pay your parking tickets in a timely manner.
2)Always make sure your tags are on your car so as not to get a bunch of «freebie» parking tickets.
3)Don’t park in front of a business even if it never appears to be open, because the one time you do, they will decide that they are open. You will also get a parking ticket on top of being towed… which I didn’t know the last time it happened.
4)If you get a parking meter ticket, wait a day to contest it. but that’s all, lest you forget to and then you’re screwed because contesting it right after it happens will mean absolutely nothing.
5)Don’t trust the DMV when it comes to parking tickets. Go straight to the ticket office.
6)You can get a parking ticket and not know about it. Make sure your address is completely accurate on their file or it may be too late.
All in all there’s only one thing that comes out of this:
Don’t put off your bills and responsibilities, even if you are having a hard time. Find a way to take care of them ASAP. This happens to the best of us. But it won’t be happening to me again.

Woooooopsi!
Called in sick to work and forgot I parked on the street in front of my bulding. Didn’t leave the apt. all day and was generally a lazy ass. I should have at least gone to the store for some soup but noooooooo!
Finally went out to find air molecules where my car should have been. Dialed 311 like the sign said to. «Hello, this is Antonio Villaraigosa!» Dude, why you sounding so chipper?! People only call this # to find out if their car is towed or if they were snarled by a pothole. Bad PR man!
Anyway, after a bit I got connected with impound who connected me to ATS Tow. It was all rather painless.
The dude at ATS told me the total and when he heard the shock in my voice he actually sounded sympathetic. «Stings a bit, I know.»
«Yeah, I said but it’s my stupid fault.»
«Well…» he was thinking of an excuse (Nice guy)
He told me I could pick it up before 11am the next day without any additional fees. They open at 7am. Plenty of time to get my car and still get to work. I got a ride the next morning and was the only person there.
Walked in, it was clean. BIG TIP: Bring your pink slip like I did or you’ll have to go to your car to get your registration and then go back to the office to pay.
First he pulled out the wrong paperwork and told me that the North East Police had my car on hold. «Oh man», I thought, «did they find my stash?» But no, I had that hidden really well. Then he realized he had the wrong paper work. Seconds later he was running my card to the tune of $ 250 while I thought about running through a field of lilies and roses in order not to freak out.
Then another guy met me outside and walked me to my car. He backed out a huge flat bed tow truck so that I could drive my baby out of the clean concrete and secure stowage area. My car drives well. No shimmying or steering problems, and no signs of rifling thru my private stuff. They were all very polite and non judgmental.
I was picturing snarling dobermans, and greasy con men. This was nothing like that at all.
Kudos ATS for a job well done. Follow the yellow brick road…

I can’t believe I am writing this.
Yes, my car was towed. My fault. I left it parked in a tow-​away zone because I was sick and totally forgot that was where I had parked it.
So it cost me like $ 250 plus a $ 150 ticket to get it back.
But the guys at ATS Tow were polite, professional, and prompt when I went to get my car back. This is unlike the experiences I have had in the past with other LA OPG’s.
I guess if your car has to be towed, OPG area 11 is a good place to have it done.

I really can’t hate these people. Yes, my car was impounded and these pricks are going to bend me over and call me «papi chulo» as they give it to me good when it comes to their god awful daily impound fees. But in the end, they’re just following the orders of the grand ol’ local police department.
This is the second time I had to deal with them and for once, I had some respect for their job. How many crazed people they have to deal with. It’s like a Mailman dealing with dogs. It comes with the job, but it doesn’t have to be something they like to do.
They were professional. And unlike the a-​hole cops who caused my car to be impounded in the first place, the person behind the three inch thick glass made me feel like he didn’t like what he was doing, but that was life. Not always something that you want to do, but that you simply have to in order to get through the day.
If anything, he didn’t talk down to me or act like it was entirely my fault. I know it was partially my fault. I took enough responsibility for the situation, but he didn’t make me feel worse about it.
I handed him over the couple of hundreds all in the name of towing my car less than ten miles and keeping it in a dirt infested lot near the train tracks for a weekend. Told me where to go and I was off. He realized that he may never see me again. who knows. I came here once before helping a friend collect their towed car, with the economy in the shape that it is, I’m sure there’s a lot of easy money reasons for the police to impound again. Just have to make sure my stuff is on the up and up again.
At least when in the bad situation that you may find yourself in, much like a funeral and dealing with the casket dealer, you can tell when they’re trying to take advantage or rule their power over you. This man wasn’t doing anything of the such. He was simply doing his job. and not making me feel worse about my situation.