Aqua Vida Pool and Spa

I never write reviews but opened an account to warn any innocent people so they do not fall pray to this company. Ivan is hands down the most dishonest pool man I have ever hired. I truly regret my decision to hire him and allow him on my property. I am going to be honest I do not know very much about pools so that's why I hire people to take care of my pool. I have an older pool with updated equipment and everything worked perfectly before hiring him. He claims to be a Pool Tech with 30 years of experience and I trusted that he would take good care of my pool. Sadly he ruined my pool and charged me to fix it. He prayed on my lack of pool knowledge and decided to steal a small fortune from me. He also quoted me a lower price, changed the price he verbally quoted then demanded more money than he originally quoted. During his time of weekly pool service he was inserting the chlorine tablets in my vacuum line and my pump. Chlorine tabs are never to be placed in the baskets and Ivan without a doubt knows this yet has no regard for his clients pools and just does as he wishes - this has been an expensive lesson for me to learn. Placing tablets in the baskets will damage copper piping because the chlorine turns into acid when it sits in the basket and eats away the metal. Just prior to his "leak in my copper pipping" discovery I noticed my pool vacuum was not moving properly. I was not sure if the pump was just on a slow setting or something. He informed me that it was not the vacuum and that I had a copper line issue, I was scared to leave my pool broken so I decided to have him do the job he was proposing to me. At the end of the job he neglected to place a vacuum line cover nor did he clean out the new skimmer basket and new vacuum pipe line that got full of debris from the construction. Water got into the opening and mixed with the color cement powder that got stuck in the line and leaked down the plastered wall of my pool. When I addressed the issue with him he claimed it was not like that when he came to check on my pool - but it was there when he came because I noticed it before. I started to notice some really shady things about him so I decide to hang back and observe his behavior and wait to see if he would acknowledge the stain - of course he never did. His lack of acknowledgement gave me even more proof that I could not trust him, and once he denied it I know without a doubt that he was a complete crook. He comes of as Mr. Nice Guy don't be fooled by his act, he will screw you. I referred him to my neighbors because I thought he was great when he started. They told me he screwed them too but never mentioned it to me because they caught it early on and decided to just let it go. FYI The surface of my pool is now RUINED!!!! My vacuum still does not work - it turns out it most likely was not the copper line but more likely just a vacuum in need of a little repair. A repair cost for my vacuum is about $150 with the cost of all the construction and draining refilling my very large pool I am in the hole for 5K all because I got scammed by Ivan. There is a lag time on when the water travels to the pump especially when you switch the valve around as Ivan did when he demonstrated how the pump was working with no suction occurring. Turns out it takes a bit of time for the water to get to the pump. I learned all about this today when I had a new pool guy come inspect my pool. This valve position changing was part of Ivans magical scam demonstration part of his pitch he claimed to have 30 years of knowledge and that he knew without a doubt there was a pin hole in my copper pipping - a pipe buried under cement that he could not even see. Watch out for this guy he is VERY DISHONEST!!

Ivan is amazing! I started using him just over a month ago and so far my pool looks GREAT! He comes promptly on time, is extremely knowledgable, personable and makes sure the job is done right. If you are looking for pool service I would definitely recommend Aqua Vida Pool and Spa

I highly recommend Aqua Vida Pool and Spa. Quality and integrity at its best. Ivan is extremely professional from start to finish. He was very informative at our initial evaluation and kept things real simple which made me real comfortable. I’ve had other companies maintain my pool in the past and they took my pool and house for granted after a short while. Ivan continues, after all these years, to respect and honor my requests. He is very thorough, detailed and always keeps me posted on any pool treatments and/​or repairs. He cleans up after himself, locks the gates and is very kind to our dogs. We have three kids and all there friends constantly using the pool not to mention our dogs who enjoy the pool as well. Ivan we really appreciate your services. God bless you. The Young Family.

I found Ivan on Craigs list last year, I was desperate at that point. Not one pool company was able to get and keep my pool blue. He has done the job with teaching me somethings I can do as well during the week to maintain a beautiful blue pool.