Aphrodite Blooms

I have been using this local neighborhood florist for about a year and during that time have purchased 6 arrangements… all were beautiful, with fresh blooms and all were very fairly priced. I have not used any internet/​phone service but rather gone to the store personally and selected what I want… I have never experienced anything other than polite and friendly service from the owners and staff
Yesterday I asked for a special arrangement of red roses, for my wife, and they are magnificent… I was pleased to see how busy they were for Valentines Day and suggest you give them an opportunity to show how what they can do… I think you will be surprised and happy

Terrible service. Ordered online for next day delivery. Two days later, received Confirmation of Delivery. Contacted recipient. THEY HAD NOT RECIEVED ORDER. Had to contact out-​of-​state florist myself.

I placed an order through
on 4÷17÷2015 for delivery to a business in Westwood on 4÷22÷2015. FTD contracted Aphrodite flowers to fulfill the order. While the front of the arrangement turned out to be quite lovely, there were no flowers in the back of the arrangement. Honestly Aphrodite, could you not spare a few extra irises to place in the back of the arrangement? Is this the type of work product you like to promote? If memory serves me correctly, the name of the flower arrangement was not «Half Assed Floral Design».
I wish I could say the execution of the arrangement was the worst offense. The true culprit was Aphrodite’s inability to deliver flowers to a registered business during actual business hours. When I first placed the order online through
, I clearly checked the box marked «business» so that the contracted flower shop would know to deliver the order before 5:30 p.m. If FTD is unable to contract flower shops capable of delivering flowers to a clearly marked business before close of standard business hours, then FTD and/​or the flower shop (that’s you Aphrodite) should have the courtesy of contacting the customer prior to the delivery date to inform them of same.
Aphrodite left the flowers in the main lobby of the recipient’s building because they were unable to have access to the office due to their after hours delivery. Aphrodite’s business card reads «100% Satisfaction Guaranteed». Dear Aphrodite, please know that I was disappointed with your inability to deliver on time, inability to produce a full floral arrangement, and inability to contact me ahead of time to let me know that you could not fulfill the order as requested. Your lack luster customer service and delivery execution caused undue stress and left me with no option but to place an order with a different company. To add insult to injury, I was charged a rush delivery fee on account of your services (or lack there of). I urge you to review all the 1 star reviews you have on Unilocal and learn how to conduct your business in a more professional manner.
To be clear, the front side of the flowers arranged by Aphrodite were quite pretty (the back of the arrangement, not so much). If you are able to walk into the flower shop to watch Aphrodite prepare a floral arrangement, perhaps you’ll have better luck with the execution. However, as a disappointed customer, I do not recommend placing an order through
or Aphrodite Flowers (unless you have a very flexible delivery schedule and like half of your flowers missing).

Got a «basket of plenty» with mixed fruits, nuts and hard candies for our engagement from my parents and sadly it was a complete flop on the florist side.
There were 8 oranges (same variety) with two that had to be thrown out because they were rotting when we first opened the basket. There were 5 apples (3 golden delicious, 1 gala and 1 granny smith… they still had the sticker on them from the grocery store) and one melon. There were a tiny bunch of grapes (most of which were bare stems… no grapes). Lastly there were two cans of the same redskin salted peanuts and one broken container of hard candies. With what was offered on their website, this was a failed attempt at a mixed fruit basket. I would not get anything from here in the future if this is what they call quality.

Because of the terrible reviews on Unilocal I was nervous about using this florist… but 1800flowers canceled my same day delivery at 3:30 pm and I was frantic to find a local florist that could do a same day delivery on such short notice.
I know I’m a difficult customer… but Sandy was great and accommodating to all my requests. I even told her that I was worried because the Unilocal reviews were really bad. I must have called her and harassed her with questions 8 times within the span of 2 hours, but she was always professional and never sounded annoyed. I ordered the flowers at around 4:00 and they were delivered by around 6:00. The flower bouquet I got here ended up being beautiful, with fresh flowers (picture to follow). I was so happy in fact, that I bought another on-​a-​whim bouquet from them to give my mom as a «just because» present.
After I confirmed delivery of the flowers, Sandy said to me in a heartfelt voice something along the lines of… «thank you for taking a chance on us, I’m happy you were satisfied with our service». I hope other people have a good experience here too! If you’re still nervous, feel free to ask her to email you a picture of the bouquet before it is sent. I asked her for a picture and she gladly agreed to it, but I ended up swinging by instead since I was already in the neighborhood.

I’ve never complained about a flower arrangement I’ve received. However, on Tuesday, 3 days before Valentine’s Day, a dear friend sent me a bouquet through Aphrodite Flowers. The flowers were torn, brown and almost dead. Had it been on Valentine’s Day, one might be able to use any number of excuses, but it was 3 days prior!
I called and spoke with the manager, Sandy. She said that she would arrange for an upgrade to be delivered the following day. While I was at lunch on Wednesday, Aphrodite showed up to retrieve my other bouquet (that’s right, retrieve it!) in order to replace it with another. Not only was this new bouquet NOT an upgrade, but it was actually smaller than the original bouquet.
When I called Sandy back, she greeted me with attitude and let me know she wouldn’t be able to do anything about it until the Monday after Valentine’s, because they were just too busy. She assured me again, that they would send an upgrade next week.
Well, they called me on Monday letting me know that I had to give back the last bouquet in order to get the new one! Why do you need them back? Are you going to deliver them to another customer? It was the weekend and I took them home!!! AT this point, I’m incredulous and just agreed to bring them back. They showed up yesterday with yet another bouquet almost identical to the one I had. That’s right, no upgrade!
I’m so frustrated at this point that I don’t really care. I will never let my friend know because he would be so disappointed. However, I want others to know just how insensitive these people are. The worst part of all this is that I warned Sandy that I would be writing a Unilocal review. It was up to her whether my review was going to be good or bad.
Sadly, Aphrodite failed on every level… quality of flowers, customer satisfaction, attitude, service etc. I hope they get their act together soon!

TERRIBLE. I ordered a $ 60 «gourmet» Easter basket and they delivered a basket with 2 large packets of slim jims, 2 packets of bar nuts, a cheap bag of pretzels, a bag of gross chocolate-​covered cookies, 2 tiny oranges and 2 tiny bruised peaches. Probably cost $ 10 at a gas station. The photos on their website have nothing to do with what you are purchasing. This company is a total sham.

Ordered flowers for the wife for V-​Day through FTD. Placed the order a week in advance. 5:30pm rolled around, and still no flowers at her office. Called FTD, who gave me the number of the florist who were supposed to make the delivery. Called Aphrodite, and was told the order was still being prepared. Obviously, time is of the essence on Valentine’s day. Sandy, the owner, was apologetic, yet she didn’t make any extra effort to fix the problem. I asked if she could deliver to our home, but that was out of their area. She advised that she will get penalized if I no longer want the flowers, which were now going to be delivered on the 15^th. Seems as if her main concern was to protect her own interests on a small order, as opposed to solving a problem on a very flower-​important day! At a minimum, it would have been nice to receive notification of the delay, especially since the delivery was for an office. What has our society come to when a business wants a pat on the back for merely cancelling an order they couldn’t fulfill?

I would give this place 0 stars if possible. I sent a bouquet of Lily’s, Roses, and other filler flowers a $ 75 value as a Mother’s Day gift. When the arrangement arrived, the flowers were wilted and browned. When I tried to contact the floral shop to complain about the poor quality of the flowers there was no empathy nor want to find a quick resolution. DO NOT ORDER from this «Business».

It was so kind of someone to think of me on Valentine’s Day and send an arrangement. However, the arrangement was clearly made several days in advance and sat rotting. All the roses were brown ont he edge. I found the arrangement online and noted that it was over $ 80. Real clever sending terrible arrangements when they know its a gift and the recipient would never complain. Best of yet, they unplug their phone on Valentine’s Day so no one can call!

Today is Valentine’s day and I just received a bouquet from my husband through this florist. I called my husband immediately to thank him. The thought is very sweet; we have been together for almost 7 years and at this point in our relationship, he still goes out of his way to make me smile with flowers.
But I could not be so disappointed with the quality of flowers I received in this bouquet. I know it’s tacky to ask how much you paid for a gift but I just had to ask my husband — he just said,“It’s Valentine’s day, you know they are over-​priced” -
The roses are dried — and wilted at the ends — the fillers, some of the leaves, broken in half and the lilies (I am not so knowledgeable with the actual type of flowers) but they were also bent and brown from age. The presentation is horrible! A bouquet at Trader Joe’s or Vons is probably a lot more beautifully arranged!
My husband’s gesture is the most amazing gift he could give me today but knowing that there is a business out there just like this Aphrodite Flowers Design who does not have any quality control and certain level of excellence to set their standards on — I want to warn husbands/​boyfriends out there — use your hard earned money somewhere else on flowers. Just because you see a nice picture online does not mean it’s what you are getting. Do you research
DO NOT ORDER FROM THIS PLACE!

i totally love this place, i love that they deliver to any zip code and any time. i order some flowers for my boyfriend on valentines day but i wanted to be the first one, so i ask if they could deliver at midnight and the did. My boyfriend love it.