American Pet Hotel & Dog Training

My dog seems to like it here. This place is very accommodating. The staff is great and the owners are such nice people. Reasonable prices too. Overall, I was pleased with the services.

My dogs are always happy and freshly bathed when they come back from a stay. They willingly go in with the handlers, which is not the case in many other situations. It may not be luxurious accommodations, but they’re dogs. My dogs live in an apartment with me and arguably have more running and playing time at American Pet Hotel and Dog Training. The owner and all the staff are incredibly friendly and competent. I’ve even seen people who board their rabbits and birds here, which I bet many places won’t.
The only reason I am not giving it five stars is because they are closed on Sundays, necessitating another expensive night there, even if you’re back at a reasonable time from a weekend getaway. For a dog «hotel» I think they should be open, even for limited hours, on a Sunday because that’s when many people come back from a trip. My dogs now often get a longer vacation than I do because of that policy, which kinda seems like it’s just to get more money.

We will NOT board our dog at American Pet Hotel again. Unlike any other boarding facility we have used, American Pet Hotel charges per calendar day, not per 24hr period. This means, no matter what time you drop your pet off and pick them up, you will be charged for a full day. We dropped our pet off on Friday at 2:30pm and picked him up on Tuesday at 8:30am (less than 4 full days) but were charged for five days. If we had picked him up after 2:30pm on Tuesday, then the additional day charge would have been acceptable. We do not feel a business should charge for services not performed.

We have used American Pet Hotel several times in the past few years to board our dog. The staff is welcoming and the facilities are clean and professional. We love how we can call to check in on our dog and they always know exactly what’s going on. It makes us feel like our dog is in good hands. We’d highly recommend this place to friends & family.

This was the first time I boarded my cat after owning her for 8 months. She had never been away from home or spent a night away from me, so you can imagine how nervous I was about boarding her. American Pet Hotel made my experience easy and stress free! They assured me my cat, Delta, would be well taken care of in one of their Kitty Condos, and boy, they were not lying. She stayed with them for 10 days and was just as happy when I dropped her off as she was when I picked her up. They stick to your animal’s personal feeding schedule you tell them, play with them daily, and even films them to show you what your animal is up to! I plan to use them again for Christmas. This experience was great and stress free for both me and Delta. Also, the owners and staff are some of the nicest people I’ve met in LA!

We boarded our two cats for a week while we were away. I cannot thank the people at American Pet Hotel enough. They are warm and friendly and the cats appeared well take care of. I will definitely use them again when I have to travel!

Great place, very friendly and warm.

We brought our cat here for boarding while we were out of town for a friend’s wedding. To my knowledge, they took really good care of her and played with her. When requested they sent me video updates which we really appreciated!

We dropped off our puppy for the weekend. When we came back, our Pono was so happy! The workers were very warm and friendly and do recommend this place!

Sincere thank you to Iris and everyone at American Pet Hotel!
I boarded my cat while waiting to move into a new apartment. Iris sends pics and videos of my cat everyday and I’m so happy to know he is in good hands. All staffs are very nice and warm and I would definitely choose this place again next time I travel. Thank you again to American Pet Hotel!

I’ve used American Pet Hotel to board my two pups a few times and have always been very happy with the experience. Both of my dogs are rescues with some anxiety issues and they always come home relaxed and happy. The people are always helpful and pleasant and I like the family-​owned atmosphere. Overall, it’s always a good experience for me and my pups!

I took my kitties to Iris and Ira for a night when my building was doing some construction on my unit. It was my first time boarding my cats and they did everything they could to calm my separation anxiety, including letting me see the area they would be and taking my calls to «check-​in» every few hours! I will surely use them again!

It was my first time boarding my cat and I have to say the experience was really great! Iris was able to send me pictures of my kitty exploring the new environment and it made me feel very comfortable leaving him there for a weekend. The staff are all super friendly and concerned for your pets well-​bring. Will definitely recommend to friends and family!

Yes, like many others, I was told that if I gave them a good review on Unilocal that I would get a free night. But that didn’t affect me — I was going to give them a great review anyway! And if you check out my other reviews, you’ll see that I’m certainly not shy about slamming a business or restaurant that doesn’t meet my expectations.
I’m a new Cat Mom and love my 9 month old cat/​kitten/​baby-​boy. I had to go away for work and needed a safe place for him to stay. I found American Pet Hotel online but had no time to check them out prior to leaving town. So, I had to book them on faith and on the strength of Unilocal reviews. I brought Baxter and dropped him off, fingers (and all other appendages) crossed. Turns out I needn’t have worried. He was well taken care of! They sent me email updates twice a day and included photos of Baxter. While he was glad to get back home, I know that he had a good experience at American Pet Hotel. I’ll be using them again. Soon. Probably this week.
Thank you, American Pet Hotel, for taking such good care of my furry friend! Baxter will be back to play!

Home away from home… that’s what you want for your pets when you take a vacation. We typically ask someone to dog-​sit or we ask favors of friends because the idea of a kennel for our previously traumatized rescue puppy was just too much to bear. But, left with few options I scoured Unilocal and FB to ask about possible options. We were so happy to be referred to APH — staff was great, surroundings felt homey, they asked enough questions for me to believe that someone would truly be looking out for our furry family member. I would definitely use their services again if we needed to. Happy to know I have the option.

I travel very often and have used American Pet Hotel many times in the past few years to board my dog while I am out of town. Before American Pet Hotel, I used a couple other kenneling services but never had a great reaction to any of them. Immediately, I felt very comfortable and welcome with American Pet Hotel — the owners are very involved and aware of your dog’s needs, the staff is very thorough and welcoming, and the facilities are clean and professional. I love how quickly the team is to responding to emails & calls from clients, it makes me feel like my dog is in safe hands.
Every time I drop off my dog as I head out of town, he immediately runs in the door and can’t wait to stay with Ira & Mary… which makes me very happy since he used to hate going to other kennels I took him to. Clearly, they are doing something right and my dog loves his stays here. I’d highly recommend this place to friends & family.

Love this place! The front desk staff, particularly Kiersten are so sweet! Kiersten makes me feel like my kitty is in safe hands and I know if there’s any issues they wouldn’t hesitate to call. Definitely recommend this place as it’s the only place I trust to take care of my fur baby!

Boarded my three cats while a move was under way. They were well cared for and came away with no illnesses nor obvious trauma.
I will use this place again in October when I travel for a week.

My boyfriend and I have continuously used this boarding service. The location is convenient and we feel our dog is safe. As I’m sure everyone feels their dog is a child to them and must be in the best hands while on vacation. American Pet Hotel is a great place to put your mind at ease.
Also, this company is very prompt to respond and attentive with their clients. Highly respectable.

I boarded my dog here over fourth of July weekend and had an okay experience.
The dogs here do not interact with other dogs but they are promised many walks a day and some individual play time. That seemed okay to me.
A nice feature is that they give your dog a bath before it leaves. Another nice thing was the lady who checked in my dog. She was very friendly and I was reassured that my dog would be in good hands.
Two things bothered me a bit about this place. First, when I was checking out, the owner was ringing me up and he seemed very uninterested in my dog, but very interested in my positive Unilocal review. He said that if I wrote a positive review, I would get one night free the next time that I boarded my dog. Note the emphasis on positive. I had chosen this place due to the positive Unilocal reviews, so I was a bit bothered that they potentially were incentivized by the American Pet Hotel and were not 100% genuine.
The next thing that bothered me was that my dog acted pretty weird for the next few days after he got back. He just seemed depressed. Potentially he was just sad about me having left him for a few days, but I’ve boarded him other places and never had this same reaction. I couldn’t put my finger on anything but it just seemed a little odd. Could have been nothing to do with this place though.
Anyways, I would say go ahead to someone asking about boarding here, but I wouldn’t go out of my way to recommend this place.