The owner Nader is highly knowledgable and honest. He was the most expert out of all the places we went to get my item appraised. he was professional about appraising my item by weighing several times with me present and checking current market values of metals. He gave his honest opinion about the value of appraised item, what range it would fetch for, and what the highest and lowest numbers we should accept. Nader also talked about the importance of complimentary metals and diamonds in jewelry and how that influences the overall value. We went to three places and Nader provided the highest appraisal value and offer. I would come back to visit Nader for my jewelry needs as he has a diamond cutter in house.