Am Pm Arco

Where do I start? I stopped by this Arco as its on the way home. While I drive up I notice that there is an Arco employee updating the prices. I pay it no mind as the prices are on the pump. When I go to enter the pump #12 on the outside pay machine it stated that pump 12 was being used. That seemed odd as I was the one there. So I went inside and I informed the cashier. He stated that it was a technical issue and could accept my debit card there. He asked how much and I said I would like to leave it open as I’m not sure how much it will take to fill up my tank. I choose the middle 89 gas option and see the price is 3.099 per gallon. When I’m done pumping i notice something isn’t right and start doing the math. The amount came out to $ 55.60 at 14.259 gallons. Now I pump gas on my little 4 cylinder car at least twice a week and although I don’t remember the exact ammounts I can notice when my total amount surpasses the $ 50 mark which did not happen the prior time I pumped gas. After doing the math it was an .80 cents difference per gallon. I took pictures, got some witnesses just in case and went to notify the cashier once again. They sent a lady (employee) to go and double check. She verified it was true and when we went back the manager or owner Sam denied me a refund. I disclosed to him that in California when you advertise something at a certain price you have to acknowledge it. I pumped gas going off of an amount that was displayed at the pump. I told him that his employee verified I was not lying and then he replies «my employee will say what I tell her to say»! What nerve!!! This place is a rip-​off. I immediately contacted Arco Corporate headquarters 1−800−322−2726 and placed a complaint. I am now contacting the Better Business Bureau and will be contacting small claims court. Not for the purpose of the amount but for the sole propose of not allowing thieves like Sam to getaway with ripping off honest consumers like myself. Refund my difference Sam.
⁰⁶⁄₀₃ Just received notice that Am/​PM still hasn’t replied to the concept and are working at resolving the issue. Apparently there are similar complaints like this as well for the same location.
⁶⁄₁₅ BBB still hasn’t received a response from these crooks!

Cheap gas. This Arco is packed so early in the morning. It’s close to a hospital, shopping centers, and the 605 fwy. Worth the visit for easy on the pocket gasoline. Thumbs up.

This place has the cheapest gas prices in town and great friendly service, long time customer and all I got to say is I give this place two thumbs up!!! And of-​course I will recommend this particular place to all my fellow Unilocalers :)

Very pleasant atmosphere. Donuts taste good. Cops chill here every night. Safest gas. Attendant is an ass. Doritos should be Doritas. Bought my first Lunchable here since middle school. No spoons if you buy yogurt. Sunday papers. Pay phone outside that I use. Bring your alcohol wipes. Lotto!

…ignorant employees, a ‘no credit card’ policy, and the most convoluted payment system I have ever seen (leading to the guy next to me paying for my gas and then asking for cash in return while the dimwit behind the register just sort of stared off into space.) Add in a good helping of poor access thanks to the I-​5 entrance and Slauson both being high traffic and the ONLY decent thing about this place was the price — about 10 cents cheaper from the Shell down the road.

it;s an ARCO not much more to say