ABC Valet

This is actually an update to an original view that for some reason Unilocal filtered out I used these guys for the second time recently for my birthday party at my house. The owner Jaime actually came by to make sure everything was up to his standards and to introduce himself. I cannot say enough good things about this company. My guests were thrilled with the service. I live in the hills and parking is a real challenge. All of the valet drivers were very nice and professional and worked so hard! I would use ABC valet again and again. Great service for a great price!

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We contracted with ABC for our Easter Services, the attendants arrived early and were ready for business. They made our parking issues a thing of the past on the busiest day of the year for our church. I contacted several companies and ABC was the first to respond, and worked with us on making sure we had the right amount of attendants. I would highly recommend them.

I contacted ABC Valet to get a quote for Valet Service for my private party. They were quick to respond with a quote and funish insurance information. They kept following up while I was getting other quotes. Finally after making the decision to go with another company, I sent ABC valet an email to let them know and thanking them for their constant communication. I got this email this morning, «Thanks for being honest and Rude !!!» the email was from Jaime Velarde.

UPDATE: ABC has been reaching out me to resolve the lost keys, I appreciate that they are trying to work something out and Jamie is stating they were not at fault and it was in fact the bartender that lost the keys. Apart from my issue with the keys and the initial lack of help or concern over my situation this seems a fine company and the valet service itself was fine.

We had a Party in the hollywwod Hills on a sunday and abc Valet parking did a perfect Job! No one complain and we had about 100 guests and u know that is very hard to park that many cars in the Hills. Jaime was actually great and help my Party to be moré of a success. This is my second try with abc. Just FYI if u have lots of guest u need to get more guys, it cost more but it’s woth it ! I had 4

STAY AWAY from ABC Valet!!! My car was parked at a restaurant and was broken into! at this point they are only willing to pay for the fixing of my window even though it was parked a distance away from the restaurant with no one supervising the additional lot. In addition my car was damaged on two other doors indicating that the robbers had plenty of time to try and get into my car. I have a car alarm and either it was not set or the valet people ignored it as it went off because i verified with the dealership that it should have gone off if set until someone used the key to turn it off. I spoke to the owner Jaime and he was hostile along with his employees that I was dealing with and does not seem willing to work with me at all. I will be working with the restaurant that they were at as well as the Better Business Bureau to see what additional actions can be taken toward the terrible company!!! AVOID them at all costs!!! They are terrible and the owner does not seem to care at all!!! — The above is the review that I wrote on Saturday after talking with the owner trying to get the issue of my car break in resolved. After posting this comment he called me and very aggressively asked me to remove the comment. He still has not provided me with his insurance company information and now after getting my car damage estimate taken care of and sent over to him per his request on the phone during our conversation on Saturday he has now pulled an attorney into the issue and the attorney states that he reserves the right to refuse payment. Jaime asked me on Saturday during our phone conversation to remove the comments in good faith until the issue was resolved which I did but at this point the issue is getting out of hand. I have updated this comment with as much detail as possible, please read carefully and be advised. All I can say is NEVER use this company; they are not willing to take responsibility for anything and will not work with you if anything happens to your car. DO NOT WORK with ABC Valet!!!

This company did a great job doing valet service for my birthday party up in Hills. The manager Jaime took his time to go look at the vicinity to make sure he understands how he can make the event’s valet parking service better. On the day of the event, they came on time, they looked professional and presentable. They were very courteous. My guests were impressed and satisfied. I will definitely recommend to my friends and family.

Firendly valet girls. Very good job parking. Made the guests and I very happy.
Thank you.

Great service! Had my party Dec 4^th last weekend. They were on time and not one person got their sunglasses or spare change stolen. All my guest were very happy.
Thanks Jamie!

My husband and I hired ABC Valet for our wedding back on October 9, 2010. Our wedding was at a residence where there was street parking only. There were four friendly gentlemen on staff to tend to our 165 guests that day. Not only were they polite and professional, they were quick! One of my guests fell ill during the reception dinner and they had her party’s car retrieved and at the gate entrance within a few short minutes. They treated everyone with such a rare degree of respect seldom seen in today’s service industry. The owner of the company even stopped by later that evening to be sure his staff were doing a stellar job for us. All this great service for an unbelievably low price! Although they are based in Ventura County, they are very happy to accommodate events in the greater Los Angeles area and beyond. ABC Valet came very highly recommended to us by two friends who are both in the event planning business. They only use this company. Now we highly recommend them to you. Give them a try. You will NOT be disappointed!

I am astounded at how bad this companies business is! My wife hired them to shuttle our guests from the hotel to our wedding site. They said they would send a large shuttle bus to move our people. They sent a beat up old 6 (if you squeeze in) passenger MINIVAN with missing hubcaps and a towel on the back seat to cover up how dirty it was!!! Unbelievable. When I told the driver that this would not work, not only because of the condition of the «shuttle» but also because we had 2 hours to move approx 30 people 25 minutes away! Jaime (the OWNER) insulted me further by offereing to send a PICKUP TRUCK to pick up more people for an ADDITIONAL 200 dollars!!! I have never been so appalled. After sending the driver away and calling everyone that I could to have people drive themselves, I got a call from the driver who said his boss (jamie) told him he couldn’t leave until I called him. When I called him he proceeded to curse at me, insult me and call me F**KING WHITE TRASH!!! WOW.
Our wedding started well over an hour late and my groomsmen were scrambling to find another shuttle service to drive our guests back to their hotels after the wedding (we didn’t want anyone to drink and drive). In the morning we had to get everyone that ended up having to leave their cars at the venue back to pick them up.
I am appalled and he also said he would not be refunding my money that was prepaid to him.
So our $ 25,000 wedding got started well over an hour late because of this scumbag not to mention adding to the stress of a wedding in the first place!
STAY FAR FAR AWAY!!!

WORST valet service ever. DO NOT HIRE. We hosted an event with over 400 people and the valet guys «lost» cars for over 2 hours, cars received parking tickets, and one person’s keys were lost. The owner tried to say that nothing was his fault and would take zero responsibility for what happened. This company should be put out of business. Do not get tricked into hiring ABC Valet.

My experience with ABC American Valet was HORRIBLE.
First of all, I prepaid — I hired them to provide valet service at my wedding and wedding reception. They simply didn’t show up.
I called on Monday and spoke to the owner (Jaime Velarde) — I expected a heartfelt apology. Instead, he screamed at me about my request to get refunded.
ABC American Valet is unprofessional, unabashedly rude and I wouldn’t recommend that even my worst enemy ever hire them.