Norman Property Management

Norman Shapiro of Norman Property Management did a horrible job of managing our rental home and I would NOT recommend using his services. He rented our house out to personal friends of his and only had their interests at heart. He refused to collect the full amount of rent that was agreed to in the lease and told us that it was not our business because the lease agreement was between him and the renters. He also told us that he had no obligation to deposit the rent into our account by any particular time. He hired contractors to «fix» problems in the house that were not necessary. For example, the renter had all of the overhead kitchen light fixtures changed out because she wanted more light and Norm paid for that with our money. (Ever hear of brighter light bulbs)? We later found out that we had also paid to add a new outlet in the garage without our permission. Nearly every month there was another expense for one thing or another. The renters had popcorn and bird seed spilled all over the garage floor and we were charged $ 400 for an exterminator when they got a rat! Norm refunded the renters entire security deposit leaving us to pay for thousands of dollars worth of damage to the property. The renters had a cat (when we said that we would only allow a small dog) that destroyed nearly all of the screens in the house. According to Norm, this was «normal wear and tear» and he said that we should sue them if we didn’t like it. He said that our expectations were too high. We have other rentals that are not managed by Norman Property Management and have not had any problems with them.