Gavin Theresa, MD

I came into Dr. Gavin twice. Each time she just chalked up my condition to diet and exercise (when I am actually on a diet and have a trainer). The second time she didn’t order any additional tests and just made it a ‘me’ problem.
I finally had to get a second doctor, Dr. Stenberg, to help since I was so distraught. She ordered more tests and then sent me to a dermatologist. Luckily, the dermatologist immediately found the problem and I am on my way to correcting my medical issue.
Had Dr. Gavin put in the time to help find the problem the first time, I would have been on my way to happiness months ago.

Worst doctor I’ve ever encountered. Didn’t even send me my test results or upload them when they came in. I had to ask. Then charged me for two visits when I came in for a physical saying she treated me for constipation. I thought we were going over my medical history since I’m a new patient, didn’t realize she was «treating» me. Who charges patients $ 200 just to tell them they should take benefiber? She was very rushed and pushy throughout the whole process. Told me to come back for my other issues, probably so she could charge $ 200 more for another visit.
Turns out the pap she took came back with scant cellular it’s and unsatisfactory specimen, which means they didn’t have enough cells to run the test. She didn’t even take the sample correctly and she didn’t even tell me I needed to retake it. Worse yet, she told me the results were normal! Not qualified to be a doctor.

Very professional, knowledgable and personable. Thorough, efficient and genuine. She keeps to a precise schedule and I was reminded twice by her assistant that if you’re late to your appointment, you may have to wait or reschedule. Dr. Gavin is an excellent primary care doc. She seems very current on her medical knowledge, she listens, and she asks questions. She booked a half hour for my physical and check up and I felt like all my concerns were addressed. The Palo Alto Medical Foundation seems to run very smoothly and I highly recommend it.