Eye Lite Optometry

We’ve been going for the last six years and their service has been amazing from eye exam to contact lenses and eye glasses. Strongly recommended.

The staff is five star! I love working with Vicki and every time I come in, I am greeted by name and with a smile. They have a great selection, user friendly and quick service.

I didn’t use their medical /​prescription service in person, but I am very pleased by the staff’s service via phone. I was thinking of changing my vision insurance to EyeMed, and I saw that this store accepted EyeMed. I had a few questions about glasses prescription service, so I gave the store a call.
A pleasant lady answered the call. Since my enrollment hasn’t started yet, she can only give me limited information about the coverage. But that was expected and I understood. What I appreciated the most was her frank and attentive response to my questions about glass prescription for my super bad vision (–8.5 on both eyes), and insurance. If she is that attentive and nice to me, a stranger that she may or may never meet, I can only imagine how pleasant the service may be for actually paying customers.
I’m very inclined to recommend this store and service without having even entered the store. I know I will come here for any vision needs.

MInus 1 because pricey.
LARGE selection of children’s frames. Including the Shark brand that is asian-​nose friendly!
also, they have openings for eye exams within 1 – 2 weeks compared to my ophthalmologists office whose optometrists were booked 3 weeks out.
and the techs here like to educate your kids how to take care of their glasses, offering free glasses cleaning cloths, «anyttime»

One of my nose pads broke off. I went in and asked for replacements. The repair was completed within 5 min and they didn’t charge me! Friendly help too :) What a great place.

huge fan of this place. i didn’t get glasses from them, which was a mistake. but they helped me with the glasses i bought from another optometrist.
vicky was fantastic. i’ll be going there for my next pair of glasses.

Excellent Vision Care! Dr. Ramde and Dr. Dong are extremely knowledgeable and
professional. With their new technology they were able to pick up an abnormality I had in my retina and refer me to a specialist. Very good selection of fames.
Staff is always willing to help resolve any issue and make you feel welcome. I have been to other vision care places before and this is by far the best.

This is a very professional place. Dr. Jabina Ramde is very knowledgeable and understands well the specifics of prescribing multi-​focal contacts.
I am very pleased with my new contacts. I have regained my ability to read at close and middle-​range without compromising my long vision. Before coming to Dr. Ramde i had suffered along with a poorly prescribed contact option.
I am very impressed with Dr. Ramde and the whole staff at Eye Lite Optometry.
Even before i was officially a client i was treated like a client. Small family type environment with high quality and state of the art professional standards. I am happy to have found them.

My husband and I have been seeing Dr. Ramde since before she opened Eye Lite — well over 15 years. That fact alone should tell you something. Dr. Ramde is warm and welcoming, but she is also efficient and thorough. The staff are very much the same — friendly, helpful, knowledgeable. Fantastic selection of glasses (a little spendy, so bear that in mind if you don’t have great health insurance) and lots of help picking out just the right frames.
Very highly recommended.

The staffs are always very friendly. Both Dr. Dong and Dr. Ramde are very professional and nice. My family has been their customers for many years. Their eyeglasses have very high quality and lots of selections (maybe on the expensive side but it is worth it.)

I love Dr. Andrea Dong’s style! She not only explains things clearly; she also listen to what I have to say. She is the best!
Vicki and the staff do an excellent job with the paperwork and explaining the insurance options. They helped me to pick out the right glasses, and getting my contact lens orders. 5 stars all around!

Had an eye exam and contact lens eval with Dr. Nguyenchan. She is very knowledgeable and patient in evaluating different solutions for me. All of my questions were answered clearly. She helped me pick the solution best to my condition.

Love this place, though Dr. Dong is on maternity leave, Dr. Ramde took me in and treated me great. Vicky has been there for ages and always is cheerful and ready to help with any issues. Definitely love this place. I have even just walked in on occasion and received great treatment as well.

I’ve never been a customer, but Vicky was kind enough to adjust my sunglasses that I purchased elsewhere for free. I will definitely consider switching from my current optometrist to Eye Lite.

Viki at Eye Lite is fantastic. If you are overwhelmed by the choices of frames available, she will tell you very directly, good or bad, if the frames look right for you. Highly recommend

i had an issue with some new sunglasses which were not purchased at eye lite. i am in los altos every day, had some time on my hands and stopped in to see if someone could help me with fitting them properly.
the store was busy, yet the woman behind the counter desk greeted me promptly, and when hearing the reason for my visit, immediately offered to help me get fitted. i explained that i was not a customer of her store, only that my wife shops there when she needs eye wear, but that didn’t matter to her. she sat me down, made two or three trips to the back with my glasses, heated them, molded them, and fit them perfectly to my face, all in about 5 minutes!
there is not enough to be said about this level of customer (or non-​customer!) service. i left with the best impression i have had concerning small shops in months. the woman who helped me, and i failed to get her name, would not accept payment for her services. when i told her i always wished i wore eyeglasses she said «oh, you will. you’ll be back. you will!» and i had to laugh at that, for when i do need glasses in that eventual time, ill have my services done at eye lite, for sure.
don’t let the image of downtown los altos turn you away from such a small-​town gem as this store.

I had cataract surgery in my right eye a year ago, July 2011. I was told that I could get a new prescription in 2 months, which I did, but the new prescription was not correct. I went back to my former optometrist and my ophthalmologist several times, but both said to keep wearing the new prescription and I would get used to it, I could not. I could not drive and barely could walk without falling down and bumping into things. I started to get headaches. A friend recommended Dr Rambe in Los Altos. She was so patient and would not settle for less than what was right for me. She trusted my opinion and basically never gave up until I was happy. Now I can finally see perfectly again! Everyone at Eye Lite is friendly, personal and FABULOUS! I highly recommend Eye Lite. And, they have the coolest glasses frames too!!! What more could you ask for?

My prescription sunglasses lost a screw and I didn’t want to drive back to Los Gatos where I bought them.
I found this place on Unilocal,walked in without an appointment — and they fixed my glasses on the spot with a smile and FOR FREE.
They have a much better selection than the shop at my optometrist’s office so I’m going to come back here when I get my next prescription.
This made my day!

I love Eye Lite Optometry in Los Altos!
I’ve been a returning customer to this female run business for many years. I have purchased 3 pairs of glasses through them. They have a great selection of designer eye glasses and sunglasses. LA Eyeworks and Oliver People’s, Kate Spade are among my favorite brands they carry.
The customer service is great– they are very patient and pleasant. I feel they are trained to find the glasses that fit for your face shape. I appreciate they were not afraid to tell me if a pair of glasses didn’t look good on me! Every sales person has seemed to want to help me find the perfect pair.
Frames are pricey here but there is usually a discount and insurance can lower your out-​of-​pocket price.

I recently had an eye exam here, and purchased a pair of glasses as well.
This location is very convenient, and i really liked that they had Saturday appointments, so my hubby and I could go at the same time.
Everyone that works here is incredibly nice. They are both pleasant and knowledgeable.
Glasses are expensive, but no more than at any other small optometry office. With my insurance, i didn’t’ have to pay much. Although, i needed new lenses, and a second pair of glasses, and went elsewhere because of the cost.
If your insurance is accepted here, i highly recommend them.
I was also impressed that my glasses came in about a week earlier than expected. What a nice surprise!