Gentle Giant Moving Company

I have nothing but good things to say about this company. From day 1 of just obtaining quotes until the final day of my move, they were nothing but amazing. I was moving from Baltimore to outside Pittsburgh. Gentle Giants was quick to get me an accurate quote, always answered my questions within 24 hours as I was preparing for my move, even assuring me that they would still perform my move after a catastrophic snow storm in the Baltimore area. On the first day of the move, the crew called to say they were on the way, and arrived exactly on time. They were diligent in taking inventory, wrapping up my belongings and packing the truck. The second day of my move, then again called to say they were on their way and arrived at exactly the expected time. They were even more expedient unloading my belongings, despite two flights of stairs. On top of that, the crew was just pleasant to work with. The entire process was explained in detail. On top of the thoroughness and attentiveness, Gentle Giants was the most reasonably priced of all the movers I obtained quotes from. This was the most stress-​free move I’ve ever had. I will absolutely be calling Gentle Giants the next time I move.

These guys are rock stars!!!
Had a solid crew!!!
I’ll be calling again next time we move, no doubt!

Just moved to DC. This was my fourth move in twelve years and I had accumulated traumatic experiences from before (I have a huge Book and CD collection.) Gentle Giant was a breath of fresh air. Courteous AND efficient from the start. No games at all. The moving crew was polite, able, and effective. Thank you, Javier & co.
You don’t have to look anywhere else for your move. This is it.

This review is for communication only: Email for a quote and received a very costly estimate ($ 800). It was way out of my budget for small move and they required a 3hr mimium. The quote was quite detailed.

Absolutely wonderful moving experience. They showed up right on time and after the walk through, immediately got to work. There were 4 of them: Andre, Brian, Eric, and Ceslovas. They worked very well together and had a great rhythm going. They moved everything quickly, professionally, and carefully. They were patient with us while we made decisions on furniture placement. To top it off, they were friendly, courteous, and respectful. I highly recommend them for any move.

I recently moved out of my 1300 sq. ft. condo and two 10×10 storage units at the end of January. I hired Gentle Giant for my move. Through the entire process they were responsive to my questions, provided suggestions to help save us money and were consummate professionals. They showed up on the mark the day of our move, held our goods overnight and were waiting for us at our new home after our closing. Moving is no fun, especially in the cold of January. But the guys on my move team made the entire process seamless. There were no broken items, no scratches on furniture and no walls dinged during the move. And there were no surprises when they gave me the final invoice. In fact, it was less than they had quoted because of their prior suggestions. If you’re moving, give Gentle Giant a call.

The movers from Gentle Giant Moving Company were nice, professional, and did a great job. I thought the price was right for the care they took moving and wrapping up our items. We would not hesitate to use them again next time we move.

They were a little late getting to my place but thats understandable as my move was the last one of the day
They did a great job moving my stuff at record speed and without any damage at all
Next time I move which i hope its not anytime soon I will use them again.

My husband and I moved from our home to a DC condo in May 2014. We had lived in our house for 25 years and had collected many sentimental, large and small antiques and possessions. I am a particular person who dreaded the packing and moving process. However after watching Armin, Milos, Javier and Jean-​Marc handle our belongings I can highly recommend Gentle Giants. Armin was an excellent leader in anticipating and accomplishing what was needed while working with the other three men. From start to finish all four men acted in a professional, patient, smart and dependable manner. Every question and concern they listened to and every request they granted. Even though it was a hot long day all four men were friendly and good natured while consistently handling all our possessions with care and consideration. They had many stairs to climb and many heavy boxes/​furniture to lift.
My husband and I were impressed and appreciative.
Thank you Gentle Giants. My husband and I have moved a few times. In our experience you are the only moving company whose service we trust and admire.

I called Gentle Giant for a quote to move my studio sized belongings three miles because they had good reviews. Neither location for me had stairs to deal with, both elevators. Although the quote came back very timely, they were going to charge me over $ 1,000. I was doing all of the boxing myself. When I asked why so much I was told because they guarantee their services unlike the other companies that use subcontractors.
To test that theory, I called one of the big name companies who use local subcontractors. I had worked with this company when moving me cross country before. They quoted me over $ 400 less and I am happy to say they did the move in minimal time with no breaks or damages.

I have to say, these are the best movers I’ve ever had and I have used 3 different companies since 2011. And Gentle Giant was a fantastic choice. They helped my boyfriend and I move from a 2 bedroom to our lovely new 1 bedroom.
First all the pro’s
— They were early, Instead of being at our place between 9:30−10am they were calling asking if they could start at 9, which is fantastic, I loved that they were early as I have had other movers in the past be several (6+) hours late, so the fact they were early was amazing.
— Quick while still taking the time to make sure nothing got damaged. I had a lot of furniture other movers have not bothered to wrap and me not knowing any better didn’t say anything. They wrapped everything extremely quickly and made sure there was no damage, I was absolutely thrilled in that regard. I am happy they took the time to make sure nothing was damaged!
— They helped fix previous movers damage to our furniture. Our bed frame suffered some damage with our previous movers. It was just as easy as running a screw through one of the boards. But the fact they were able to help after I asked was great.
— They were polite and extremely professional. I think that goes without saying, I highly appreciate there extreme level of professionalism.
— Booking a move in date was no hassle. They did over bill us for the deposit by double, however when I emailed them stating the mistake, they easily took care of it and apologized. Even the office people were professional and easy to get a hold of.
Now for some Con’s
— A little on the pricey side, however I don’t think this is a bad thing, since I most certainly felt like I got my moneys worth and feel like this was a great choice for a stress free move, thought it was still a tad pricey.
So in conclusion: Professional, Prompt, Polite, I would highly recommend Gentle Giant. I would like to personally thank our movers Javier and Mihai, thank you for making this the least stressful move I’ve ever had!

From the beginning to the end, our experience with Gentle Giant Moving greatly exceeded our expectations. After initially contacting them they were quick to reply and provide us with all of the details of our move and the costs that would be involved.
Two days before the move Mariana called and again discussed the details of the move. She discussed the number of movers, the expected time of arrival, the estimated moving time and costs and any other extra costs that could be involved. She also asked us if we had an extra details we could provide or other questions that would help.
The movers were fantastic. The estimated time of arrival was between 8 and 8:30 AM. They showed up at 7:45 AM. Even better. Our movers were Armine, Claudius and Milos. All three were clearly experienced movers and were well prepared. They made sure to walk around with us in order to better assess what needed to be moved and where. They brought all of the necessary equipment and pads and used them efficiently. They took great care of all of our packed boxes and furniture while still moving at a quick and efficient pace. They clearly valued our time and understood that they were on the clock. We really appreciated their effort, especially since we were moving from the basement of a house to a four story townhome. We offered to purchase lunch for them at the end of the move and they politely declined.
The move was estimated to take between 5 and 7 hours and it took 6. Perfect. Mariana called us again on that day to check up and see if we needed anything. I told her that the movers had just left and thanked her for checking in.
I would highly recommend using Gentle Giant Moving.

I hired this company because they were one of the highest rated on Unilocal.I was moving from one building to another in my apartment complex, so relatively easy– no truck required. I hired them to both pack and move my belongings. They arrived on time and were very pleasant. There were two men and they stated there would be a third joining them in a few hours. As they started the packing process, everything seemed to be going fine. I asked them if there was anything I needed to do for them to be able to pack, they said no. I asked them if they would be moving the food in the fridge and freezer or if I needed to do so, they told me no, they would take care of everything. I went down to the concierge to ensure the time for the elevator reservation.
Several hours later, they were still in the packing process (longer than expected because the third guy did not show up) so my elevator reservation time came and went. They ended up having to share another elevator with other movers because of the delay, which added even more time. I spent the remainder of the time mostly in my new apartment, unpacking and directing them where to set furniture. When the entire process was over, which ran almost two hours longer than expected, they asked me to sign their paperwork. I then asked them if there was anything left in my old apartment (I had not been over there since they started moving) they told me everything was out. They left and I continued to unpack and before I turned in my keys to my old place, I went over just to make sure I didn’t need to clean up anything after the move.
When I returned, I found all the lights on in the apartment. In addition, the movers had helped themselves to several bottles of water I had stored in one of my cabinets and left them sitting around, half drank along with some other trash. There were moving supplies left such as paper and tape that I had to clean up and throw away. However, the most shocking part was that there were still serval things left in the apartment that had not been packed and moved. The items that were left included:
BATHROOM:
over the toilet shelf
all items in my bathroom medicine cabinet
shower curtain
shower shelf including all items on the shelf and in the shower
candle holders that were screwed to the wall (3)
plunger
toilet brush
LAUNDRY CLOSET:
drying rack
small sweeper
swiffer mop
microfiber mop
laundry detergent
bottle of bleach
folding cart
KITCHEN:
trash cans (2)
all items in fridge and freezer (I specifically asked if they would pack and move the fridge items and they told me yes when they first arrived)
case of water
microwave cover
pan lids and other items in a drawer under the stove
LIVING ROOM:
picture/​art work hanging on the wall
BEDROOM:
jewelry holder that was nailed to the wall
standing shoe rack
I was very disappointed that after paying over $ 1,600 for this job, that I had to return to my apartment to find that the job was not completed. I would expect that if there was any question about what should be moved I would have been asked versus things just being left. I had to make several trips back and forth to move the items that were left by the movers.
I emailed the company with these concerns and they offered to refund one hour’s worth of time which ended up being less than $ 300. On a total bill of over $ 1,600 I felt that was not a fair reimbursement. I would highly recommend you look elsewhere for your moving services.

So I have to say that these guys are pretty freakin awesome!
I have a really small move — no furniture, just clothes and several large boxes — but going cross-​country.
I’ve already collected 4 or 5 quotes from other companies — all were over $ 2k! This seemed really high, even with the distance factored in, so I kept looking.
When I called Gentle Giant’s they told me strait-​up that with a move as small as mine, I do not want to go with a large carrier due to their operational expenses and therefore built-​in price-​minimums. They then referred me to a place that specializes in small moves, such as mine, and even gave me a discount code! How awesome is that?!
It will now cost me almost a third of what I was looking at to move, had I not called Gentle Giants.
How refreshing to deal with good people and honest business that cares as much about the person as they do the mighty dollar.
I’d definitely recommend these guys if their moving services are half as good as their customer service!
Carline (not sure of spelling) was a doll.

Gentle Giant recently helped my wife and I with a move from a 2-​bedroom Arlington condo and off-​site storage facility to a Falls Church rental home. I will go into further detail below, but their professionalism and efficiency with the move and MORE importantly in facilitating repairs/​replacements when things went WRONG are absolutely worth the premium paid compared to other movers.
Their booking process is very good. After making an online inventory on their site, their local team followed up with estimates and booking. The entire move with four movers took only 6 hours which included a 1-​hour lunch break. Good attitudes, very efficient, very careful with fragile and heavy items, and attentive to directions we gave. Important to note is that the move team leader helped with our 2010 move!
Unfortunately, there were a couple of items that broke during the move – a leg on a solid cherry dresser and couple of side glass panes from a china cabinet. The moving team leader quickly told us about it at the move’s end, owned up to it, and said that the issues would be handled by their quality control department.
It took a few weeks and some persistence on our part to help facilitate resolution, but I won’t fault them considering that their QC department is in Massachusetts and that they had to communicate with the Lorton team that was coordinating with third-​party vendors. With that said, we had a dedicated QC person who was very courteous and attentive to the repair and replacement and within a couple of weeks from first contact, we are finally ready to finish our settling in.
To sum it up, I will use a quote from our move team leader, «Stand back, professionals at work!»

These guys are great. I’ve used them twice in the past 3 years in a move from Arlington to Alexandria and then to Ashburn. They are on time, came in UNDER the estimate and were the nicest guys ever. They really do run from the truck to the house. I was tired just watching them.
They are absolutely amazing — and I highly recommend them.

Very disappointed with this unprofessional company. I was told that they could move me on the date I requested, but they wouldn’t be able to come for an estimate until 3 days before that date. I reluctantly agreed because I liked the reviews on here and my need to move was last minute. BIG MISTAKE! With only 3 days to move the guy comes for the estimate and when I mention that we are expecting to move in 3 days he said he didn’t think that could happen. He left and never called back.

This has been my most stressful move to date, but the silver lining has been Gentle Giant! We were supposed to move back in June but due to various and unexpected issues we went through 6 closing dates, eventually closing in late August. Each time I called GG to move my moving date yet again, they were always friendly and helpful, never complained and went out of their way to help me.
On the day of the move the guys showed up in their estimated arrival time, with a call to let me know they were on the way. We had requested four guys and two trucks and the crew of men we got were FANTASTIC! They had great attitudes, moved super fast while still being careful. They even quickly and carefully packed the few boxes of things I wasn’t able to pack myself.
We finished the pack up by lunch and headed to out new house knowing our crew would take a break to eat. I drove on ahead with my kids and the crew chief called to let me know when they were near just to keep me informed which I thought was great.
Unpacking went even faster than packing did, even when I sent a few boxes to the wrong level and we had to ask them to move (the boxes) to the upper floors instead. The men still had a great attitude, kept up a steady pace and were very organized both with packing and unpacking.
When it came time to pay, it actually came out to be a little less than I had anticipated, even counting the tip we gave to each man in the crew! They were well worth every penny and I will defiantly be using Gentle Giant from now on! They made this most stressful move smooth and easy!

I am a very picky person, and I have a lot of fragile, expensive and heavy furniture. I hired Gentle Giant to move my belongings from a luxury high rise condominium in Vienna, VA to a nice, high-​end townhome in Fairfax, VA.
Their four man crew was very conscientious, friendly and professional. All four guys were clean cut, attractive, educated and diligent. They were obviously carefully chosen and very well trained as movers. These are the type of professionals you can trust to handle your most valuable possessions extremely carefully. They were polite and well mannered guys who would fit in easily as caddies at a posh golf course or country club, but of course much stronger. Prior to this move with Gentle Giant Movers, I had moved 3 times in the past 5 years with other moving companies. Compared to the other movers, the Gentle Giant team was by far the best trained and the most capable.
The move itself was executed perfectly because not even one scratch was made on any of my delicate furniture that included very soft Italian leather sofas, many large mahogany cabinets and chests, several huge gold leaf floor mirrors, 3 all-​glass curio cabinets, 2 high-​end flat screen televisions, an antique oversized porcelain vase, and much more of the same. They wrapped each item in moving blankets and padded paper.
At the destination, they thoughtfully asked me where each item should be placed in my townhome, and they offered to rearrange the furniture afterwards to make sure I was completely happy with the placement of everything. It was certainly quite impressive seeing them lift extremely heavy sofas and cabinets and carry them up long circular staircases at the townhome. I felt like I was watching Olympic athletes in action because they were so strong and quick and precise. Their strength and stamina were astonishing, as they carried heavy furniture up 2 flights of stairs, over and over.
Even though they were enduring back-​breaking work, the crew’s attitude was cooperative and cheerful, and I am truly amazed that they did not make even one dent on the walls or on the wood floors or on the winding, round stairs. I never heard them bump any furniture against anything, and the way they lifted and carried each item was done in the most secure and safe way for the furniture.
Needless to say, I am as satisfied as anyone can possibly be, and I highly recommend Gentle Giant Movers. The price I paid them was similar to the price quoted by other moving companies in the Northern Virginia area. Considering the top notch, elite service they provided, it was an absolute bargain.

I don’t think I could have asked for a better moving experience. If you are moving in DC, definitely request Kieffer, Ian and Carmine! These guys showed up EARLY, surveyed all of the rooms beforehand and moved quickly all day. I have worked with other movers that truly pale in comparison to Gentle Giant.
From the beginning of the move, the sales rep, Zack, I spoke with was professional, knowledgeable, and seemed to truly care about my move. He made himself reachable via phone and email and promptly answered any questions. Not to mention, his estimate was extremely accurate.
On moving day, our crew was so prompt and quick while still being super careful with our furniture and boxes. My friends and I moved into a townhome in DC and Kieffer, Ian and Carmine never complained about the low ceilings and tight corners on the stairway leading up to our 2^nd and 3^rd floor bedrooms!
Again, I cannot say enough good things about this company. They truly make the experience as enjoyable and painless as a move can be. My only advice would be to have all boxes packed up before they arrive because they move so fast, you won’t have any time for last minute packing!