McDonald’s

This is the grossest MD’s I’ve ever seen and the evening crew is RUDE!!! Dirty!!! Thank you is not a part of their vocab and apparently ur order has a difficult time traveling 2feet and being filled properly!

I went through the drive-​thru and they were pretty fast. No complaints. I got in and out in less then 5 minutes (which compared to some drive thrus in the area that is super fast).

Update to my previous review: I contacted McDonald’s Corporate to let them know about the service at this particular McDonald’s — I received an e-​mail from customer service within 24 hours saying that they had contacted the franchise. Three days later I received a letter in the mail from the franchise owners apologizing for what happened and saying that they are taking action. I really appreciated the quick response from both corporate and the owners, so I’m updating my star rating for them.

So I had the pleasure of visiting the McDonald’s on Middle Ridge Rd. in Lorain. I must say, I have never dined in a more «cheerful» environment. Seriously, I’ve had a more pleasurable and positive experience during military in-​processing. This place makes the BMV look like Chuck-E-Cheese’s. So, during my morning commute, I decided to partake in the quality food that we’ve all come to expect at McDonald’s. The drive-​thru line was obnoxiously long (as always during breakfast), so I decided to order inside. There’s where I met her. Her name was Lulu. The very air around this girl was ice cold, and I’m pretty sure that I saw some type of demonic aura around her as the people in front of me ordered their food. Not once did she ever make eye contact with the customers, and I’m thankful for this as I’m pretty sure that one look into her medusa-​like eyes would have resulted in their very soul to be sucked out of their body. My turn came to order and I tried to do what others feared to. I smiled and said «Hello, how are you?». I sat in wait for about 5 seconds (but felt more like 5 years) but received no response. Finally, I was met with a gaze that would have turned lesser men to stone. Lulu angrily responded with «Yeah?!». The boom of her voice echoed throughout the dining room and caused holy men to pray and children to cry. Who was I to deny this deity of fast food my order? I quickly responded with «A #10 with a Coke to go». Perhaps my prompt order spared me from being cut down by the merciless Lulu. As she slammed her fingers into the register keys, I waited with bated breath for Lulu to read back my order and total. The amount due popped up on the register screen and Lulu sat in silence, like the calm before a tempest. I quickly pulled out my wallet and handed her majesty the cash. Lulu grabbed the bills out of my hand, and I’m pretty sure that if my grip on them would have been any tighter, I would no longer have my right arm. She then proceeded to stuff the money in the draw and slam down my change on the counter along with my receipt. Without saying a word, Lulu walked away from the register and disappeared into the back. I could tell that the other employees either respected or feared this matriarch of McDonald’s as they stumbled to step aside as she made her way through. Much like an enlisted person would stand at attention as an officer passes. Another employee handed me my food and I left, luckily to escape with my life. So overall, my experience here was deplorable. I originally wanted to complete the survey for this store on the McDonald’s site, but apparently this one is so crappy that it doesn’t even register as a valid store #. Lulu needs an attitude adjustment or another career, but she will more than likely become a store manager. I will never eat here again, and I strongly urge anyone reading this to heed my warning. You may not be so lucky.