The staff was bias. The manager was extremely rude. The prices are outrageous. Their location is hard to find. Also, when I went at my scheduled time, no one was in the office. My ex is driving with my children on a suspended license. I asked for that to be documented for family court, they refused and was extremely rude. They focus more on profit then bridging the gap between parent and children. Thankfully I won in court and do not have to deal with this company anymore. Nick Davies
Randi R.
Classificação do local: 1 Roseville, CA
I did supervised visits here for about 6 months right before they moved. Didn’t get me anywhere was just a total waste of time and money. The visit reports were not helpful and the staff were obviously and totally bias towards the custodial party. They would omit entire pertinent conversations but include every time we coughed or sniffled or tied our shoes. The«progress notes» I paid for had text messages selectively deleted. They constantly mix my name up with the other parties name and document the times and dates and other details incorrectly. One time, Chelsea sent me an entire 30 days of the WRONG families progress notes, including their personal details, «private and confidential» conversations, texts, etc. She tried to blame it on Microsoft and said she’d send me a copy of the letter from them when she received it but never sent me anything or apologized. Totally incompetent! They also raised my rate and only gave me one day prior notice. The place stinks like mildew probably has toxic black mold growing in the walls or something. Besides all that, they’re ok. I would not recommend them. I’ve moved on to somewhere else and after only one month I got unsupervised visits. Six months of visits at Parenting Time didn’t so anything to help me or my family they dragged it out forever and got me nowhere!